Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - An incomplete order and condescending and Millie's condescending attitude
Wendy's, 821 North Euclid Avenue, Bay City, Michigan 48706
[protected]
My son ordered 2 burgers and chili for himself and a double cheeseburger meal with strawberry Frosty for me.
He gets home and all I got was the Frosty. So I called and told them all I got was the Frosty. I was told they did not give him the bag.
So he goes back and they gave him the double cheeseburger (not even in a bag) and said they are not going to replace the fries.
So I called and talked to Millie. She said that I got the fries because she remembers putting one order of fries in both bags. That's wrong because my son didn't even order fries and never got them. I ordered them and never got them.
Millie was giving me some b.s. about the company policy only is for replacing burgers.
So bottom line is Millie claims she put an order of fries in each bag. There were no fries in either bag (my son never even ordered any), so the bags with fries either went to someone else or she lied.
Desired outcome: Contact Millie and set her straight on the correct way to handle a legitimate complaint. AN order of fries isn't worth the negative freedback and unsatisfied customer.
Latest Wendy’s Reviews
Lost id wallet in Wendy's out of product Wrong food in order Disgusting food and wait Horrible customer service from the manager on down to cashier.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!