O'Reilly Auto Parts reviews and complaints 1
View all 321 complaintsO'Reilly Auto Parts - Cardone products being sold by o'reilly
Purchased a 40-186 Cardone wiper motor for a 1988 Chevy K1500 in Clare, MI. First one did not work, second one did not work. O'Reilly offered no help. I contacted Cardone on Tuesday July 5, and told them the problem. They stated that the 40-186 did not have a computer board and that they took a newer model and cobbled the electronic control board to make it work in my model year. They contacted me that afternoon and stated that they found one that matches my style wiper motor. It was being tested as we spoke. It was then being overnighted to Orielly's in Clare, MI. It would be at O'Reilly, Clare, MI on Wednesday, July 6. On Friday, July 9 I had not heard from either O'Reilly or Cardone regarding my wiper motor. I contact Cardone and they changed there story and stated that they are having the correct one shipped out now and it would get to O'Reilly in Clare, MI on Monday, July 12. I stated that is nice as I have been hitching rides for 2 weeks now and appreciated the fact that they flat out lied to me. I also contact O'Reilly customer care. What a joke. They stated that basically it sucked to be me. It was not there fault by Cardone's fault. I will never, ever, use a Cardone part or use an O'Reilly store again.
Desired outcome: Boycott buying Cardone parts and Boycott O'Reilly auto parts.
Latest O'Reilly Auto Parts Reviews
O'Reilly Auto Parts Dayton NV Bad and Decretal Employee Poor customer service and racism by manager in Flagstaff Arizona. Manager doesn't know how to do a warranty for engine in ram 1500. Management/customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!