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CB Furniture Stores Art Van Furniture 4375 28th St SE, Grand Rapids, MI, 49512, US
Art Van Furniture company logo
Art Van Furniture
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Art Van Furniture company logo

Art Van Furniture

4375 28th St SE, Grand Rapids, MI, 49512, US
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1 complaint
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Mon
2:00 pm - 8:00 pm
Tue
2:00 pm - 8:00 pm
Wed
2:00 pm - 8:00 pm
Thu
2:00 pm - 8:00 pm
Fri
2:00 pm - 8:00 pm
Sat
2:00 pm - 8:00 pm
Sun
2:00 pm - 8:00 pm
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M
6:16 pm EDT

Art Van Furniture - beautyrest queen mattress and adjustable power base

I purchased the Beauty Rest Silver Queen Mattress and adjustable-power base at the Grand Rapids location one week ago today. The base was delivered and had a huge hole in it. A new one will be delivered on Friday. I also complained about the mattress as I bought the warranty and have gotten the worst sleep. I do not want this mattress and want to return it. Customer service directs me to talk to the store and the store directs me to talk to customer service. I am very unhappy. If my base is delivered, without holes, I will keep it as they had to make a second trip, but I do not want this bed! Wouldn't it make more sense to return it now when I've only slept on it a week and the deli every men are coming? What can I do? Thanks so much for getting back to me. My name is Megan Martin. My email is [protected]@yahoo.com

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