AutoZone reviews and complaints 1
View all 463 complaintsAutoZone - Refused service so employees could leave early
I live out of town and my car broke down in K C Mo I went to the Auto Zone on Truman Road they were out of prt sent me to to 3435 Independence Avenue arrived at 8:40 all employs we're ready to walk out they said all the cash registers are broke down and refused to help me this was Friday 03/25/2022 I had to get a hotel until the next day I missed a day's work all so the employees could go home early or bar hopping it was Friday and they thought it was Friday I'll stick with O'Reilly's next time
Desired outcome: I don't really know hire better employees I lost alot because of they're actions
Latest AutoZone Reviews
The best experience ever! The best kindest helpful friendest staff ever Out of his way Salutes to store # 2210 Manager Elizabeth Campbell Create customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
My first review is a complaint and my second is a compliment.
1st: concerns store at 4049 S.5600 W, WEST VALLEY CITY UT 84120. I went looking for a part that was said to be in stock (according to the internet), but wasn't. I was assisted by a black male employee working alone because the two white employees went to lunch at the same time. I don't know if this is an expression of prejudice or discrimination or is a means by which the black employee is being tested for his ability to work alone.
2nd: Not finding the part at the first store, the one at 1899 W 5400 S, Taylorsville, UT 84129. The manager and his associated were marvelous to work with. I compliment both of them. Today's date is 6/30/2022, time at stores was between 12:30 to 1:30 PM.