Greyhound Lines reviews and complaints 1
View all 619 complaintsGreyhound Lines - A trip from chicago il to london ky that was to take 10 1/2 hours took 34 1/2 hours returning trip that was to take 11 hours took 22 hours
Bus leaving Chicago July 12, 2023 2:20 pm to arrive in Cincinnati 9:35 pm arrived 10:40 was left at this station until July 13 7:00pm no vending machines, no gas stations or stores around the closest place is a mile away and you have to take your luggage with you and walk. At 5:00pm you are put outside the building until 9:00pm no water, bathroom, or shelter. It was raining so we ask for a garbage bag to cover our luggage. Return trip July 26 London KY 6:05pm Cincinnati 9:10 pm arrive in Cincinnati on time. No driver for a bus had to wait until July 27 7:22am, a ten hour wait.
Desired outcome: Please a refund
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I do not feel that passengers are treated right on Greyhound. Stolen luggage by workers driver Safety/luggage lost Negligent bus driver, clueless greyhound bus station staff, & wrongful separation/ mishandled/lost personal property (luggage, etc.)Giving a Voice to Consumers
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