McDonald's

In all my transactions with McDonald's in my 61 years, I have never seen the following endorsed by Management and Staff:

1) Language and statements made from the Kitchen area

2) No notice of the Dining Area being open and running people out of the Restaurant because they were short staffed.

3) Four Kiosk in Dining Area for use - but 3 offline with a message about 6 ft spacing. Funny any combination could have had two for use and people not standing on top of the soda machine or each other.

4) NO receipt from Kiosk, No numbers at kiosk, no receipt offered when brought to manager attention

5) Food was received cold, fish sandwich was covered in tartar sauce bun and all, fish sandwich was in broken box on top of issues with prep, took sandwich back and new one was in stale dry roll -- manager took insult to returning 1st delivered, French fries -- ice cold.

6) Watched Management use a lower employee to user people coming in lobby out -- At times they were nasty.

7) We had the following food:

a) 10 Pc Nugget Meal -- Half were cold, Half were right temperature. Fries Cold

b) Cheeseburger Happy Meal (with special request) -- Roll stale

c) Quarter Pounder -- Luke war, greasy, what looked like double onions and extra mustard, fries salty

d) Fish Sandwich and Big MAC Meal -- Fish Sandwich was in broken box, had tartar sauce all over roll and box, Big Mac had no sauce, no pickle and brown lettuce

OVERALL: Very Very Dissatisfied

With the economy of today you would think that McDonald's could make their ability to replicate service and food a key to success. I personally will not visit this McDonald's again. We spent over $30 on a Friday night at 6pm and could have had a better experience accross the street at Arby's.