Long John Silver's reviews and complaints 1
View all 460 complaintsLong John Silver's - food service management
I asked the manager who waiting on my where the family meals were. In a rude tone pointed to the menu and said where it says "Family meals". I then told him the 16P family meal 5- chicken and the rest fish. He then said very rude " You have one more what do you want" after repeating what I said he rang up the order. This manager walked over to an employee stated " I can't stand working up here and went in the back. I then heard this manager complaining about my large order and he was banging things in the back very loudly. This other employee told this manager to "Take it a notch down". The food was horrible dry and the Manager was VERY rude and I'm very upset and need to talk someone about this. This is suppose to be a good day today Fathers day.
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My husband and I went to LJS in El Dorado yesterday. There was only one table being used and all the other tables and the floor were filthy. They also changed their menu and took away our favorite and healthier foods.
today we went to the long john silvers on east harry in wichita ks, the girl taking our order wasnt very friendly and as i got my drink i got ice tea. it tasted awful and then our meal came out as we was eating a cockroach crawled out from under the tray and after we ate we was gonna sit and chat for awhile but the girl from behind the counter told us to have a good day as if we was getting dismissed it wasnt like they was busy there was 1 other person in whole resturant eating
After taking my son to ST, I decided to get dinner. Mind you this city is next to mine but we no longer have a LJS. I placed my order, drove around and was informed my order would be 5 minutes. I was ok with that! I ordered a drink as I waited. I get my order, drive off but when I get home I'm shorted 1/2 my meal! I spent almost 28.00 for 1/2 meal. Called to let them know. What can be done after I get home? Not a damn thing! My money is lost and I am still out dinner!
we live about 20 miles from long john silvers and its the only close one to go to unless we want to drive an hour away and they are always out of something yesterday was it they was out of fries how can you run out of fries the food prices went up and no fries and half the drinks are always out of order the cole slaw has been sour a few times so we ordered corn on the cob and green beans was both cold then the workers didnt put huspuppies on our plate went back to get them could hear them complaining about workers from day before not doing nothing had to wait to get hushpuppies when they was done complaining back there and they want more money for there food thats just crap i guess we will have to go all the way to tyler next time for better service and food for that price
My friend and I went to the LJS in Big Rapids, MI. at about 3 pm on 09/05/15 and the dining area was dirty. Every table was dirty. (I am not exaggerating). The floor was dirty and sticky from soda pop. I told the manager and all I got was excuses about how busy they were. I finally got the table we were sitting at washed off so we could eat. We are both handicapped and we can't stand up for every long so we HAD to sit at a dirty table until it was washed off. The trash receptacles were full and the napkin holders and straw dispensers were empty. When we got our meals they had forgotten our slaw so we had to go back up to get that.They should have a 'floor person' to take care of matters like the aforementioned during the 'busy' time, and they should be sure to wipe the sides of the tables as well as food and drinks drip down the sides making it very sticky and it gets on customers clothing. One might consider retraining the 'manager' as excuses do not get the tables cleaned so the handicapped can sit down in a timely manner.
Went thru drive thru I was not satisfied they given me k f c fries say I wanted lbs fries manager came yelling at mesays that's how they fix em it take 5 minutes I say fine then he ridicule me for scratching lotto ticket I called him an ### got my money back as I began to drive away he yells to me to lose weight I stop van ran inside I was going beat the ### out of him I got wise didn't want go jail as I went out door he started clapping
My husband and I decided to go to long john silvers in elk city, oklahoma after church on 4/14/2017. The special on the marquee was 6 fish, 12 shrimp, 8 hush puppies, and 2 sides for 19.99 when we got up to order, they couldn't find that so they told us to drive through when we got to window, the one cashier said the other cashier was looking for it on the computer because she couldn't find it. After about 10 minutes they came back to say that button wasn't on their computer and they couldn't sell it to us. We insisted it was advertised on marquee, my husband took a picture of the sign, but they said it wasn't on their computer, they couldn't sell it. We asked why it was still up then. They said well, the manager forgot to take it down. I said that was their problem, they needed to honor the special. She said no, there was no button for it. My husband and I drove away without getting anything. The reason we had stopped was seeing that sign for a special and then they wouldn't honor it. We were very upset and it will be a while before we give them a shot again.
I like the fish at long john silvers but could never eat the french fries - - greasy - - tasteless, limp, etc. So i decided to try again after receiving several flyers promoting fish and chips. Perhaps the fried chips, a new product, will be done better, i thought. Imagine my surprise when i called the ljs nearest my home to be told that they "were not allowed" to offer the chips at their location. Upon attempting a further email inquiry regarding this ljs location i can only get a screen that says the store number f275018 (Which i have repeatedly checked for accuracy is not valid. Now, this location is in combination with a kentucky fried chicken which may affect its ability to produce a new product like the chips but why on earth give it a location number which comes up invalid?
L. Stringham lincoln ne
I went to this establishment about a month ago. Placed a big order and was told to pull around and park cause it was not ready. I waited for 25 mins and food was missi.g so I had to go inside to get refunded for the missing shrimp. I wne by today at 5:30 on March 7th which is a Satuday and there was a note on the door saging the dinning areas was closed to use the drive through. I went to the drive through waited...said hello at the speaker and drove around to see what was going on. The place was closed on a Satuday mid evening. This is the worst business conduct And I am discusted. One of my favorite places has become the pits!
Went to restaurant in waco tx saturday night, 11/08/2017... Around 7:30 pm... Clerk rude, restaurant dirty, food disgusting.. Took 1 bite.. Got up & threw it in trash... Also odor was stenching in there... Made a complaint online.. That restaurant called me.. Said sorry.. What good did that do? Do you think that this restaurant's employee will correct this? Think not.. This is where she works!