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CB Hair and Beauty Salons Cost Cutters 2425 Wilmington Rd, New Castle, PA, 16105, US
Cost Cutters company logo
Cost Cutters
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Cost Cutters company logo

Cost Cutters

2425 Wilmington Rd, New Castle, PA, 16105, US
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1 complaint
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Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 5:00 pm
Sun
10:00 am - 3:00 pm
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12:05 pm EST
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Cost Cutters - Haircut

I went in to get a trim. My hair was a little past my shoulders. It is now a sad attempt at a bob. I can not pull my hair up. I have chunks missing and only half of my hair is even layered. My hair is nowhere near what I had asked for. There is no way it can be fixed unless I cut it super short now. Which is not possible. When I called to inform the manager of the disaster on my head, I find out the manager is who messed up my cut. Then was treated like I messed up my own hair. Will never ever return there.

Desired outcome: Refund

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