Menu
For Business Write a review File a complaint
CB Residential Rentals Public Storage 4560 Charlotte Hwy, Clover, SC, 29710, US
Public Storage company logo
Public Storage
reviews & complaints
Public Storage company logo

Public Storage

4560 Charlotte Hwy, Clover, SC, 29710, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
6:00 am - 9:00 pm
Sun
6:00 am - 9:00 pm
ComplaintsBoard
J
1:37 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Public Storage - Storage unit sent to auction - request personal photos and no communication

Hi, I have used a storage unit K237 at Lake Wylie Storage for long time. Was taken under arrest for old charge and place in Correction Facility. We communicated along the way with Kathy - On Site Mgr. Told her unable to pay bill, authorized power of Attorney but would not allow any one on site to retrieve the photos. Asked for Auctioner number, but Kathy said against policy, but they gave my contact info but no one ever called. It is high priority that the Auctioner contact info is provided so can locate the photos before destroyed. Kathy was aware Larry Whitaker whose name is on the lease had 2 strokes and unable to talk and long term care facility out of town. Kimberly Rowland has been paying for storage, and when she was incarcerated, Janet Norton made payment for a couple months, stopped by, escalated and tried to address before this went to auction. Looking for management to expedite, review, and escalate this issue asap. Thanks Janet [protected] [protected]@gmail.com. Complete documentation on letters, visits, calls and payment can be provided. Personal Photos provide from recent Auction event, and/or contact for this auction vendor so I can seek my options. Very disheartened when medical emergency list STROKE and FULL DISABILITY, in additional to arrest and UNABLE to do anything from Jail, and advocate was unable to get these personal items.

Desired outcome: Personal Photos provide from recent Auction event, and/or contact for this auction vendor so I can seek my options.

Read full review of Public Storage
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.