Ulta Beauty

By far the worst Ulta I've ever been to. I was half heartedly greeted by the staff who had nothing else to do since it's 1:30 on a Wednesday afternoon. I had to approach an employee who seemed to not want anything to do with me since they all went out of their way to avoid making eye contact with me. I informed her that I was looking for makeup to cover my tattoo and stated I needed to do a color swatch. She walked me over to a particular brand and proceeded to show me the darkest shades they had. She didn't even inquire where my tattoo was nor did she even pay attention to my actual skin tone. The shades shown were 5 shades darker than my actual skin tone. How does one assume I need the blackest shade available? I informed and displayed to her my forearm which is fairly light. She picked up a shade and squeezed it on my arm. I had to blend it myself. I wasn't given an explanation on how to use it or anything. I said "this may be the shade", before I could even finish or figure out what I truly needed, she picked up the box so I could purchase it and walk away. After I continued to blend by myself, I discerned the shade she showed me was incorrect. I had to clean off the makeup to try another shade on my own. I looked for another employee, most of them avoided eye contact with me. All I needed at the point was some tissue to clean my arm off. I proceeded to swatch my own arm for about 20 minutes. During that time I observed other female consumers who came in after me, and look nothing like me, receive outstanding service, from color swatching to alternative brand options. I guess I wasn't good enough to receive the same service. I assume restocking the already filled counters was more of a priority. You would think that people who choose to work in a cosmetics store would JUMP at the opportunity to assist consumers with their cosmetic needs. I know I did when I worked as a makeup artist for a highly reputable brand. Maybe my red locs, brown skin and forearm tattoo was off putting, I'm not sure why my experience was worse than the other shoppers inside at the time but what I do know is Ulta will not receive any business from me. I will also post this to all of my social media accounts so others who look similar to me know that they will more than likely be treated the same way.