Menu
For Business Write a review File a complaint
CB Retail Stores Jo-Ann Fabric and Craft Stores 208 Collier Dr, Sevierville, TN, 37862, US
Jo-Ann Fabric and Craft Stores company logo
Jo-Ann Fabric and Craft Stores
reviews & complaints
Jo-Ann Fabric and Craft Stores company logo

Jo-Ann Fabric and Craft Stores

208 Collier Dr, Sevierville, TN, 37862, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
A
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Jo-Ann Fabric and Craft Stores - Too hot in store

I was in your Sevierville store today. It is nearly 80° here, and walking inside the store you could feel the heat radiating from the inside. I was only in there for about 20 minutes. I couldn’t imagine having to work all day in those horrible conditions. It is absolutely unacceptable for your customers to be shopping let alone your employees working in such hot conditions inside your store. Please have someone come fix the issue. Those poor women were doing the best they could, and you could tell they were miserable. They deserve better.

Desired outcome: Fix the Air

Read full review of Jo-Ann Fabric and Craft Stores and 2 comments
Hide full review
2 comments
Add a comment
I
I
ilikedogs
US
Aug 07, 2022 7:41 am EDT

as a former employee i can tell you its controlled by corporate in ohio. i worked in a location in NC in a building that was one breath away from caving in. we had a new ac unit installed (we thought). it was a heat wave of 90's and above and they never turned the air on because it leaked in the store. their solution to the fix? they hired a HVAC crew and just vacuumed the vents (during store hours, so dust was flying everywhere). ...and turned the vents off. we were dying. we had to fight corporate to leave the air on, or turn it on at 5am. it didn't start feeling good in the store until 4pm. we had to fight them to turn on the air. they said it costs money, but it makes the air work harder. same with the heat.

C
C
Craftygal
Milwaukee, US
Jul 09, 2022 8:58 am EDT

As a former employee, I can tell you why. Environmental controls and heat, you might think they're controlled by the store right? Nope. All of the store's AC and heat is controlled by JoAnn headquarters- located in Hudson Ohio.

And they assume that the weather they have there somehow is the same weather found across the country

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.