Menu
For Business Write a review File a complaint
CB Restaurants and Dining Chipotle Mexican Grill 5000 W Slaughter Ln Bldg 3, Austin, TX, 78749, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

5000 W Slaughter Ln Bldg 3, Austin, TX, 78749, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 10:00 pm
Sat
10:45 am - 10:00 pm
Sun
10:45 am - 10:00 pm
ComplaintsBoard
E
9:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chipotle Mexican Grill - The staff

5000 west slaughter on location... I walk in and wait in line and begin to order and my mask had slipped down as i'm talking. Your rude employees keep hounding me like a little kid to pull my mask up above my nose. It happened with two separate employees.

I'm a disabled veteran and i've been through this with you guys before. I'm actually mask exempt. But I wear one so that other people don't freakin hassle me.

But that's what your employees, 2 of them, decided to do to me. You guys pay them to serve up food to paying customers like myself, not to hound your paying customers about mask wearing. And to be treated like a child, yet again, is unacceptable. You guys need to seriously stop doing this or i'm gonna stop giving you guys my money.

I eat at chipotle at least once a week. But you keep screwing with me and i'm done. Unacceptable.

Desired outcome: Get your employees to quit screwing with paying customers!!! Train them better in customer service....

Read full review of Chipotle Mexican Grill
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.