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CB Restaurants and Dining Chipotle Mexican Grill Middletown Ohio worst chipotle ever!!!
Chipotle Mexican Grill

Chipotle Mexican Grill review: Middletown Ohio worst chipotle ever!!!

S
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7:43 pm EDT
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I placed an order online at this chipotle yesterday 9/22/2024 at 4:30. The app said my order would be ready at 4:40. I got into the drive thru at 4:36 and realized 10 cars ahead of me. I instantly regretted going to this chipotle because I had this same issue a few months before. Waited in the drive thru for an hour until I finally decided to pulled out and go inside. An hour after waiting in the drive thru I still had 3 cars in front of me. I finally got to a spot I could pull out of the drive thru and go inside. They claimed my wait was so long because 3 people had called off and they had no help! I asked if they could prepare my order now and they said no I would have to get in the line inside (which had 15 people in line). I asked for a refund and they told me I had to call 1-800-chipotle to get a refund. I was super frustrated because like I said this has happened before at this same location. I was mad at myself for even giving this location another chance. I finally made it home and called corporate. They gave me a refund but honestly didn’t seem to care much. Just wanted me off the phone… which is super disappointing because I have been a super loyal customer to Chipotle. Finally my app said my order was ready for pick up at 7:24pm… almost 3 hours later! I have photos I plan to show with the time. I just feel like after all these years I’m giving up on this place! Loyalty doesn’t matter anymore!

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  1. Chipotle Mexican Grill Contacts

  2. Chipotle Mexican Grill phone numbers
    +1 (800) 244-7685
    +1 (800) 244-7685
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    +1 (303) 595-4000
    +1 (303) 595-4000
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    +1 (949) 524-4126
    +1 (949) 524-4126
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    +1 (303) 222-5912
    +1 (303) 222-5912
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  3. Chipotle Mexican Grill emails
  4. Chipotle Mexican Grill address
    1401 Wynkoop St., Ste. 500, Denver, Georgia, 80202, United States
  5. Chipotle Mexican Grill social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Chipotle Mexican Grill Category
Chipotle Mexican Grill is ranked 4 among 216 companies in the Restaurants and Dining category

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