UPS

Incident occurred @ providence towers 5001 spring valley road dallas, texas 75244 truck # 671777 pulled down a two lane drive (one lane going each way, very narrow attempting to go into the under ground parking lot of this office building at approximately 11:45 a.M. Today, october 2, 2018. Driver stopped at the sharp turn as he realized the truck is too high. He really should have known that! The entire length of this building has a 'drive' out front - not the busy street, a separate drive/road. All the delivery trucks park there, there are no signs saying you cannot - it is what it is for! Since people are returning from early lunch there were two cars behind me, finally driver steps out waiving at us to move. Everyone starts to back up. The turn in off of the very busy spring valley road is right there and other cars are trying to pull in. This driver then proceeds to back up an moves into the other lane (now he is going backwards the wrong way down that side) he speeds up (backing up mind you!) and goes around me! This forced me up onto the curb to keep from getting hit! There is barely room for two regular cars to be driving beside one another on this drive. The drive then sits there blocking traffic and barely giving me room to then proceed forward down the drive to park - I work in this building. This was an extremely unsafe situation for many people in many ways. I do not know at this point if my tires, my car has sustained any damage. At the least my car is now out of alignment. I never report unsafe drivers of company vehicles but the event was bad enough but the dirty looks and what was angry waving was ridiculous. I want to speak to someone. My name is boo shields. My email is [protected]@gmail.com. My cell is [protected]. I can answer between 4:30 p.M. - 6:00 p.M. Central standard time.

I shipped a handheld PDA from Dallas to my daughter at Texas A&M in College Station, TX (about 200 miles). It was sent on a Wednesday, insured, from a local UPS Store, and delivery was promised by 7 PM Thursday (she needed it for a nursing class on Friday morning). Basically, UPS did not scan the package, and until Thursday evening around 8 PM, no one in UPS knew where the package was. Finally, around 8 PM, the package was scanned for the first time by UPS---in Montgomery, Alabama! UPS supervisors could offer no explanation how the unscanned package was now in Alabama, when it was sent UPS Ground WITHIN TEXAS! Further, they were unable to get the package on a plane Thursday night, so basically my daughter is behind in her class because of this incompetence. There is no excuse for this type of customer service!