Budget Suites of America

The manager in the budget suites office of the fossil creek one is extremely rude and unprofessional. He has cussed out several guests throughout the establishment as I’ve witnessed while being in the office and continues to get away the way he treats and speaks to his guest. Including me. How can this man continue to be a manager here when he is a pedophile who stands outside and looks at the kids in a very unusual way. We have lived here for 6 months and paid themEARLY EVERY TIME and the one time I’m going to be late LESS THAN 12 hrs late that is he wants to literally cuss us out and tell us we can pay or get out when theirs obviously a late policy in place for a reason. How can this guy who treats people like complete trash just get to chose and pick who he gives that too?! He then threatened to kick us out when we have a right to be here and a right to all the other policies that he just picks and chooses to enforce on certain people. His name is Joseph and he is the most rude manager I have ever encountered and I feel so sorry for all the employees and guess that have to continue to live and work here under such a dirty, disrespectful human being. Budget suites of America should be embarrassed that they trusted this “man” to manage this property.

Specifically, the budget suites on 820 in Fort Worth is a joke! The tall bald man that calls himself a manager is very rude, aggressive, and one of the most unprofessional people I have ever met. My stay wasn't bad until I met the sketchy staff. He will let you pay your rent late but only if you answer the door naked. Don't ever plan on getting your deposit back, no matter how clean you are or even if you follow every single rule...(Including them walking in on you when ever they want!) They find a reason to keep it! I would never recommend this place to anyone.

My name is Amy E Vetter. I checked into your location @ 8150 N Stemmons FWY, Dallas TX 75247 on March 19th, 2022. I paid on full for 1 month on a single bedroom apartment. During my stay, I secured a job in Fort Worth, & decided to relocate to a sister property @ 3500 NE Loop 820, Fort Worth TX 76137 on April 16th, 2022. I was FULLY aware that I was paying for 2 residents at the same time. That gave me 3 days in which to leave your Dallas location to your Fort Worth location, as I also juggled dealing with a new job. I was told that I had until 12 noon to check out of the Dallas property. When I returned @ 9:30am to finish cleaning out my apartment, the cleaning personal had ALREADY entered my apartment & had made the assessment of how I left the unit. I asked her to please leave, because I still had over 2 hours before she was even allowed to be in there...especially since I had not officially returned my key or checked out. Knowing that this was going to be a problem concerning if I would get back any of my security deposit or not, I expressed my concern to a very helpful employee of yours Yvonne. Am sure that my issue was also on her mind, that she did not have me fill out my tax return forms after staying there for 30 days. I did not even know of that procedure, since it was the 1st time I have stayed at your establishments. I only found out about the tax return form after I went to pay my rent for the following month...May 16th to June 16th, 2022 @ your Fort Worth location. I immediately called the Dallas location to inquire about my security deposit, & if the proper tax forms had been filled out. Was told that it would be looked into & I would receive a call back. NO CALL CAME BACK. I called again the following day, explained my situation again, & was told they would look into it & call me back. NO CALL CAME BACK. I waited for 2 to 3 days, & called again...was told that the person who handles that information wasn't there right now, & being that the next day was Friday, would be very busy, & probably won't get back to me then either. Since she doesn't work the weekends, would more than likely have to wait until Monday. So now Monday the 23rd, I called again. Spoke with Yvonne, who remembered my situation when I checked out. SHE was ACTUALLY able to at least give me some information, that I was being denied any security deposit because "Trash, & Dog smell"...AGAIN the cleaning woman wasn't even allowed to enter my property when she did, & I was penalized for leaving the apartment in poor condition...WHICH IT WAS NOT! Also, Yvonne was able to tell me that no tax forms had been filled out & that I would have to speak with the Property Manager, Melissa. Was told that Melissa was off property, & that she would be apprised of my situation & that I would receive a call back. NO CALL CAME BACK. I do not necessarily blame the employees at this point. They have to do whatever they can to try to have the property run as smoothly as they can... since they have absolutely no instruction, or I am assuming any guidelines in which to follow. That would fall on "Melissa's" shoulders, & she can't even be bothered to return a phone call.

I wanting the corporate to give me a call about this matter. They have me as due not rent too due to restoring property witch I did not due. The manger that worked on the fort worth one did not like me and the lady that works at that office knows me and my family. And I heard he no longer works there so I should be able to be taken off.. So I want a call from the corporate office to reslove this matter