Menu
For Business Write a review File a complaint
CB Travel and Vacations Budget Suites of America 2175 S State Hwy 121, Lewisville, TX, 75067, US
Budget Suites of America company logo
Budget Suites of America
reviews & complaints
Budget Suites of America company logo

Budget Suites of America

2175 S State Hwy 121, Lewisville, TX, 75067, US
Learn how the rating is calculated
3 complaints
File a complaint Write a review
Phone number
ComplaintsBoard
J
1:57 pm EST

Budget Suites of America - Bug infestation

Paid deposit over the phone went to check in paid the rest of my first week in cash. Checked in my room and immediately seen roaches on the wall. In the bathroom also in the kitchen. Small ones, big ones cousins grandmas. I went back to front desk whom called security whom told her to call management. Management said there is no roaches in that room and left me standing there with no answers. I went to Walmart spent 47$ and some change for some foggers to drop them dead and show more evidence they were in this room. I was told after everything was said and don’t I can only get a check mailed to me. I’m now homeless because I’m waiting on a check from corporate. They said they usually don’t do refunds and at first tried to convenience me to just move to another room. I begged for my money back. I don’t know what to do as of right now. I’m homeless with my 6 year old with no money and no where to go. I work from home so now can’t even work. This has been a awful situation and the only accommodation is I wait for a check in the mail that’s going to a old address that I pray the office will give me when it arrives.

Please help me it’s getting cold outside. I’m scared and will have to sleep in my vehicle. I slept in my car last night. I don’t want to sleep in my car waiting on a check in the mail. I’m not from Texas and I heard many great things about budget suites but this is a total nightmare

Janelle Johnson

Janelle. [protected]@gmail.com

[protected]

Please just a mustard seed of favor from someone out there. I pray this reaches the right person as soon as possible.

Location was Lewisville Texas.

11/9/2022

Desired outcome: Pick up my check at a location ASAP

Read full review of Budget Suites of America
Hide full review
ComplaintsBoard
B
3:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Budget Suites of America - Manager Marcus / the little man

Marcus woke up on the wrong side of the bed Sept.16, 2022. On this day he confronted me about leaving 1 of 20 tow notices put on my car in less than a month, I had enough of his "courtesy patrol" monkey harassing me. After 7 years residing there and never missing the rent, or even paying late, he called the police to evict me. He stole my security deposit, plus 4 days of rent paid in advance, and gave me only 5 hours to vacate. One of my pets died as a result, and so soon will Marcus. KARMA will find his family as well.

Desired outcome: Return my stolen money and go into hiding or Marcus and any of his family will be paying the ultimate price. Just like my beloved cat did that day...

Read full review of Budget Suites of America
Update by Bob. My dead cat
Oct 11, 2022 6:20 pm EDT

CALL MARCUS AT [protected]. TELL HIM WHAT YOU THI K ABOUT MY DEAD CAT. THEN GIVE HIM THE DEFINITION FOR KARMA. REMIND HIM TO THINK ABOUT IT AS THE KARMA COMES TO HIS FAMILY...

Update by Bob. My dead cat
Oct 11, 2022 6:19 pm EDT

CALL MARCUS AT [protected]. TELL HIM WHAT YOU THI K ABOUT MY DEAD CAT. THEN GIVE HIM THE DEFINITION FOR KARMA. REMIND HIM TO THINK ABOUT IT AS THE KARMA COMES TO HIS FAMILY...

Update by Bob. My dead cat
Oct 11, 2022 6:19 pm EDT

CALL MARCUS AT [protected]. TELL HIM WHAT YOU THI K ABOUT MY DEAD CAT. THEN GIVE HIM THE DEFINITION FOR KARMA. REMIND HIM TO THINK ABOUT IT AS THE KARMA COMES TO HIS FAMILY...

Hide full review
ComplaintsBoard
L
10:54 am EDT

Budget Suites of America - Security issue

My wife and my 2 year old son and I have been staying at Budget Suite of America in Lewisville Tx for over 7 months always paying on time with no problem last night September 12, 2022 at 9:20 pm my catalytic converter was stolen of my car in the property of the Buget suite parking lot the security is very insponsible they do not make their rounds as they should and no one of the owners or managers of this place has responded to me for my loss I am very sad because now I cannot go home my job and I don't know how I'm going to continue paying my rent

Read full review of Budget Suites of America and 1 comment
Hide full review
1 comment
Add a comment
B
B
Bob. My dead cat
Lewisville, US
Oct 05, 2022 4:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Security isn't there for tenants safety. They have been explicitly hired to harass tenants. That is all they do. That place is an unsafe drug infested dump. You should get your child out of there as fast as possible. Don't let Manager Marcus steal your deposit or rob you of your prepaid rent. That's what he does. He has the reputation for it, and he is about to be dealt some serious karma for doing so to me.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.