Long John Silver's reviews and complaints 1
View all 460 complaintsLong John Silver's - drive thru service
I ordered an 8 piece shrimp dinner plus 2 pieces of fish.The meal was fine, but the service was sorely lacking.I asked for ketchup, tarter sauce & malt vinegar.The employee repeated it back to me.When I got home there was no malt vinegar, no utensils .I realize this alone is not a big deal, but it happens all the time.I have been going to las since they opened & I will have to say that the attitude of the employees has gone steadily downhill.They act like it's a real chore if you ask for ketchup etc.They are even sometimes rude.I love your fish, but am considering never coming back because of your employees attitude toward the very people who pay their paychecks.Really lousy service for a number of years & it just seems to keep getting worse.Maybe las should consider employee upgrades to get a better class of people who actually care about good service because that's what u are selling...service & your' sister absolutely terrible.
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