Utah Community Credit Union’s earns a 2.0-star rating from 5 reviews, showing that the majority of members are somewhat dissatisfied with banking services.
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Mixed Experiences, Proceed with Caution
As someone deeply invested in financial well-being, I understand the importance of trust and reliability when it comes to banking. Utah Community Credit Union seems to evoke mixed feelings among its customers. While some have praised their services, others have expressed dissatisfaction with their experiences. It's disheartening to hear about instances where customers feel let down by the institution they trusted. It's crucial to approach your decision with caution and perhaps consider exploring other options that align better with your expectations and values. Remember, your financial security and peace of mind are paramount.
Decent Local Banking Option: Utah Community Credit Union Review
Utah Community Credit Union (uccu.com) is a pretty good place to bank at. They got all the basic stuff you need like checking and savings accounts, loans, and credit cards. The website is easy to use and you can do most of your banking online if you want to.
I've had a few issues with them in the past, like when they charged me a fee for something I didn't think I should have been charged for. But when I called them up and explained the situation, they were pretty nice about it and refunded the fee.
One thing I don't like about UCCU is that they don't have as many branches as some of the bigger banks. If you live in a smaller town like me, you might have to drive a ways to get to the nearest branch. But they do have a lot of ATMs around, so that's not too big of a deal.
Overall, I'd say that Utah Community Credit Union is a decent choice if you're looking for a local bank. They're not perfect, but they're better than some of the other options out there. Just make sure you keep an eye on your account and don't be afraid to call them up if you have any issues.
UCCU Review: The Best Credit Union I've Ever Used
Been with UCCU for a few years now and I gotta say, they're the real deal. I've tried out a few other banks and credit unions in my time, but none of them have come close to the level of service and care that UCCU provides.
Recently, I took out a mortgage loan with them and I was thrilled to find out that they didn't sell it off to some big bank. It's nice to know that my loan is still with the people I trust and who have always had my back.
But it's not just the mortgage loan that makes UCCU stand out. Their online banking is super easy to use and their mobile app is top-notch. I can check my balance, transfer funds, and even deposit checks all from my phone. And if I ever have any questions or issues, their customer service team is always there to help me out.
Plus, they have some great perks for members. I've taken advantage of their low-interest auto loans and their credit card rewards program. And they even have a program where you can earn cashback for using your debit card!
Overall, I can't recommend UCCU enough. They're the best in the biz and I'm so glad I found them.
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Pros
- Competitive loan rates
- Wide range of financial services
- Member-focused banking approach
- Robust online banking platform
- Extensive local branch network
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Cons
- Limited Geographic Reach
- Fewer Investment Services
- No International Branches
- Potentially Higher Loan Rates
Disappointing Experience with Utah Community Credit Union's Customer Service
I been banking with Utah Community Credit Union for almost 20 years. I had a little issue with a charge of $17 that went through my checking account and overdraft line of credit without me noticing. It was 30 days late and they messed up my credit score and didn't even try to help me out. They said they were doing me a favor by not charging me the late fees they assessed while I lose 50 points off my credit score for less than $20. I was pretty upset about it and I don't think I'll ever bank there again. I've been telling everyone I know about how bad UCCU is and I even took the time to register for all these review sites just to warn people. I don't want anyone else to have to deal with what I went through.
UCCU Online Banking System Fails to Provide Equal Access to Married Couples
We've been banking with Utah Community Credit Union (uccu.com) for almost 18 years now. We've stuck with them mainly because we didn't want to go through the hassle of switching and changing all of our accounts and automatic payments. However, a few years ago, they made some significant changes to their online banking system. They said it was to make it more secure, but what they did instead was make it impossible for a regular person to access their own accounts and money. They only give one person (my wife) primary access, so the other person (me) can't have equal access to our money. This has caused a lot of problems for us, and we've tried to deal with it for the past few years.
I've tried being nice and respectful, asking them to help us fix the problems, but they haven't been able to help us. I've asked them more than 20 times, but they still haven't been able to fix the problem. I'm finally done working with them, and I'm moving my funds elsewhere. If you're a married couple hoping to have equal access to your own money, I would advise you not to open an account with UCCU. They are a joke, and they won't fix the problem, even if they say they will.
Overall, I'm disappointed with UCCU. They used to be a good bank, but their recent changes have made it impossible for us to access our own money. We've been loyal customers for almost 18 years, but they haven't been able to help us when we needed it. I would advise anyone looking for a bank to avoid UCCU. There are better options out there.
Utah Community Credit Union Complaints 0
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Is Utah Community Credit Union Legit?
Utah Community Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Utah Community Credit Union. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Utah Community Credit Union has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for uccu.com can be seen as a positive aspect for Utah Community Credit Union as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Utah Community Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Uccu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Uccu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Utah Community Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Utah Community Credit Union
UCCU offers a wide range of financial services to its members, including checking and savings accounts, loans, credit cards, and investment services. Members can also take advantage of UCCU's online and mobile banking services, which allow them to manage their accounts from anywhere at any time.
One of the unique features of UCCU is its commitment to financial education. The credit union offers a variety of resources and tools to help members improve their financial literacy and make informed decisions about their money. UCCU also partners with local schools and organizations to provide financial education to the broader community.
UCCU is dedicated to providing its members with exceptional service and competitive rates. The credit union is owned by its members, which means that profits are returned to the members in the form of lower fees, better rates, and improved services.
Overall, Utah Community Credit Union is a trusted and reliable financial institution that has been serving the Utah community for over 65 years. With its commitment to financial education, exceptional service, and competitive rates, UCCU is an excellent choice for anyone looking for a financial partner they can trust.
Here is a guide on how to file a complaint with Utah Community Credit Union on ComplaintsBoard.com:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Utah Community Credit Union in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure to follow these steps to effectively file a complaint with Utah Community Credit Union on ComplaintsBoard.com.
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Utah Community Credit Union Contacts
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Utah Community Credit Union phone numbers+1 (801) 223-8188+1 (801) 223-8188Click up if you have successfully reached Utah Community Credit Union by calling +1 (801) 223-8188 phone number 0 0 users reported that they have successfully reached Utah Community Credit Union by calling +1 (801) 223-8188 phone number Click down if you have unsuccessfully reached Utah Community Credit Union by calling +1 (801) 223-8188 phone number 0 0 users reported that they have UNsuccessfully reached Utah Community Credit Union by calling +1 (801) 223-8188 phone number+1 (800) 453-8188+1 (800) 453-8188Click up if you have successfully reached Utah Community Credit Union by calling +1 (800) 453-8188 phone number 0 0 users reported that they have successfully reached Utah Community Credit Union by calling +1 (800) 453-8188 phone number Click down if you have unsuccessfully reached Utah Community Credit Union by calling +1 (800) 453-8188 phone number 0 0 users reported that they have UNsuccessfully reached Utah Community Credit Union by calling +1 (800) 453-8188 phone numberService Center
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Utah Community Credit Union emailsmikec@uccu.com99%Confidence score: 99%Marketingdannyr@uccu.com98%Confidence score: 98%support@uccu.com98%Confidence score: 98%Supportbradn@uccu.com97%Confidence score: 97%homeloans@uccu.com96%Confidence score: 96%jeffp@uccu.com95%Confidence score: 95%stefaniad@uccu.com93%Confidence score: 93%mymortgage@uccu.com92%Confidence score: 92%
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Utah Community Credit Union address360 W 4800 N Suite E160, Provo, Utah, 84604, United States
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Utah Community Credit Union social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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