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VG Medispa

VG Medispa review: refund 6

C
Author of the review
5:22 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying to contact them for almost 2 months regarding my refund and left numerous messages (as noone ever answers) and sent emails, yet I still haven't heard back. The Fitzrovia branch never answer the phone nor do they respond to emails. Really bad customer service, this is not how paying customers should be treated. Beware of purchasing any treatment here and don't be tempted by the low prices/discounts offered.

6 comments
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Elli Kelly
US
Aug 24, 2018 4:48 am EDT

Rude staff, i want a refund of 300 pounds, i havent started my treatment yet, how do i get refund, cause customer care are not repling to my emails. Please help.

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A Nguyen
GB
Oct 17, 2018 8:37 am EDT

Same here, I've been trying to get my refund for 3 months now but still getting nowhere. What can we do?

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Jayne02
GB
Dec 15, 2018 10:19 am EST

Has anyone had any luck with getting a refund?

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C
CheatedCustomer1213
GB
Jan 02, 2019 8:18 am EST

Me too, I'm still waiting for the refund since October, I don't know what to do..

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adele87
GB
Jan 28, 2019 3:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

write letters and ask for refunds one send it to the manager of the vg medispa you went for the treatment and one send it to the berkeley square address, after you have done and still nothing contact consumer rights and they will help. im in same boat with you but im sure that consumer advisers right will help .
hope this helps

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Emily firth
GB
Aug 12, 2019 9:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have paid for a few sessions (£379) I have only received one sessions (sept 2018) every time I go to book a session they cancel on me or there “completely full” now I try calling them and there isn’t any way to contact them every number seems to be cut off including there “shops” or main office

  1. VG Medispa Contacts

  2. VG Medispa phone numbers
    +44 330 088 4758
    +44 330 088 4758
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    Customer Service
    +44 203 411 3317
    +44 203 411 3317
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    Fitzrovia
    +44 113 350 2594
    +44 113 350 2594
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    Leeds Waterfall Spa
    +44 121 314 6970
    +44 121 314 6970
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    Birmingham
    +44 120 206 9380
    +44 120 206 9380
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    Poole
    +44 161 826 7858
    +44 161 826 7858
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    Manchester
    +44 118 391 3594
    +44 118 391 3594
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    Reading
    +44 117 911 4833
    +44 117 911 4833
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    Bristol
    +44 174 889 8782
    +44 174 889 8782
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    Richmond
    +44 203 773 6678
    +44 203 773 6678
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    Croydon
    More phone numbers
  3. VG Medispa emails
  4. VG Medispa address
    Unit 18984, PO Box 6945, London, England, Greater London, W1A6US, United Kingdom
  5. VG Medispa social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
VG Medispa Category
VG Medispa is ranked 50 among 69 companies in the Wellness and Spa category