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CB Telecommunications Victra / Diamond Wireless canceling recurring payment
Victra / Diamond Wireless

Victra / Diamond Wireless review: canceling recurring payment 4

H
Author of the review
4:50 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Nobody will answer the phone. Well someone did answer and then hung up on me. Usually when you call it rings and then says they aren't available and you can't leave a message.

They are taking out a $7.99/mo recurring charge from my bank but I no longer have the phone that was supposed to be insured and I I I in touch with anyone to cancel it.

How do I stop this charge?

Keywords:
answer available bank call cancel hung up insured leave a message phone recurring charge rings
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M
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Melissa Mac
US
3 comments
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Jun 19, 2018 1:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Heidi, were you able to cancel your insurance yet? I have a number to call if you'd like it.

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Jennifer Nicole Gorgulho
US
1 comments
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Jul 06, 2018 2:54 pm EDT
Replying to comment of Melissa Mac

THIS SAME THING HAS BEEN HAPPENING TO ME! Melissa, I would also like the number if possible!

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Melissa Mac
US
3 comments
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Jul 08, 2018 11:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Jennifer Nicole Gorgulho

Hi Jennifer! The number is [protected]
Good luck! Let me know if it works for you.

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Heidi Riddle
US
1 complaint
1 comments
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Jul 16, 2018 8:41 am EDT
Replying to comment of Melissa Mac

Someone finally answered but told me I had to call Verizon directly. So I called Verizon (I'm no longer with Verizon, but okay...), and they said they cancelled it. Well, I've been charged 2 more times! My only real option is to change my bank account number, which means contacting about 14 other places to give them the new information! So frustrated. I'm going to try that new number you gave below. Thanks!

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Melissa Mac
US
3 comments
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Jul 18, 2018 8:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I hope you get it resolved, Heidi!

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  1. Victra / Diamond Wireless Contacts

  2. Victra / Diamond Wireless phone numbers
    +1 (888) 876-2355
    +1 (888) 876-2355
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    Customer Service
    +1 (252) 317-0388
    +1 (252) 317-0388
    Click up if you have successfully reached Victra / Diamond Wireless by calling +1 (252) 317-0388 phone number 0 0 users reported that they have successfully reached Victra / Diamond Wireless by calling +1 (252) 317-0388 phone number Click down if you have unsuccessfully reached Victra / Diamond Wireless by calling +1 (252) 317-0388 phone number 0 0 users reported that they have UNsuccessfully reached Victra / Diamond Wireless by calling +1 (252) 317-0388 phone number
    Greenville Office
    +1 (952) 944-6803
    +1 (952) 944-6803
    Click up if you have successfully reached Victra / Diamond Wireless by calling +1 (952) 944-6803 phone number 0 0 users reported that they have successfully reached Victra / Diamond Wireless by calling +1 (952) 944-6803 phone number Click down if you have unsuccessfully reached Victra / Diamond Wireless by calling +1 (952) 944-6803 phone number 0 0 users reported that they have UNsuccessfully reached Victra / Diamond Wireless by calling +1 (952) 944-6803 phone number
    Eden Prairie Office
    More phone numbers
  3. Victra / Diamond Wireless emails
  4. Victra / Diamond Wireless address
    1290-B East Arlington Blvd, Greenville, North Carolina, 27858, United States
  5. Victra / Diamond Wireless social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Victra / Diamond Wireless Category
Victra / Diamond Wireless is ranked 121 among 346 companies in the Telecommunications category
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