Viking Magazine Service review: They won't let me cancel! 137

Thank god i just came to this site bc they called me today too and i took tha bate bc they said magazine and i love to read...just 30min after i finished with them i called right back to cancel and tha lady said someone will cantact me..so at 722pm they called to ask y i cancel and i said in a nice tone bc im starting college and im not goin to be able to pay for it while im in college so he tried to offer me something less and i said nicely again i just want to cancel thank you...he rudely said uuuhhh and hung up...ima call tmrrw to make sure its cancel but on tha 30th if i get a bill they are goin to be in trouble bc i recorded them saying it was cancel so we will see and im srry to all the other pple who got scammed by them, , i wish yall had tha guidance i have na when they called..Thank YOu!

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just cancel your card.

I'm glad I read this and found it within 24 hours of them getting me to subscribe, I tried calling customer service this morning but never got through, and the found out that they had tried to take money out of my account. I quickly called my bank which is a military bank an they found another number for them and gave it to me. I called and they told me they would stop the credit card charge and my service would be canceled and I would be called from the manager in about 12 weeks. WTF! I really don't want to talk to the manager after I have canceled. But hey at least I got this bullcrap taken care of. My husband is over in afghanistan and I have our 4 month old daughter to take care of. Thanks all of you for putting this up. And if anyone needs the number to cancel here's the one I got through on to cancel. [protected]. Just tell them that you would like to cancel your subscription. Hope this helps all of you who are having trouble getting out of this.

Just tried to cancel my subscription by calling [protected]. The lady asked why I wanted to cancel and I told her that I was fired from my job and had to cut corners. She said that she understood but she said that since it was past the cancellation period the best she could do was push November payment to December and that I was to call her back in December and maybe start making partial payments. All I want to do is cancel the whole thing altogether. Like most of us, I really didn't know what I was getting into.

I agree with all of you. I am having the same problem. I am gonna lose my power because of these people and I have a baby in the house along with two other children. Something needs to be done with these people.

I agree with everything you have all posted . Something needs to be done with viking magazine. I [censor]ing hate them they are making it so I can't pay for my gas and electric so I am gonna lose my power and my house phone and internet. This is [censor]. And as far as customer service well they are the rudest people ever.

i agree because viking mag. try to tell me that i won a 500 dollar shopping spree on line and thy were on there way of taking advange of me as well so thy could ge my visa account number where thy can get my money heel no and if thy are reading this fromme to them dont call my damn houseany more or i will have you arrested for phone harresment.

lady you gave them your card number.. end of story. they're just doing their job.

I just received a call from them. I wish i wouldn't have been so gullible. It is a complete scam. After reading up on them I immediately called and cancelled. I am now out around $45. Im glad i had enough sense to research them before it was to late. As far as i'm concerned they can take the magazines and the "$500 shopping spree" and shove it! I think you should be allowed to cancel at any time. Oh well I learned my lesson and i'm not falling for that crap from any "company" ever again!

Ummm. I've been a customer of Viking for 15 years, and you need to grow up and learn how to pay your bills. You are all going to save 75% with Viking Magazine. They even sent me an X-Box with the Kinnect since I've been with them so long at the discounted rate.

I've been a customer of viking magazines for 10 years. Sounds like you just need to learn to pay bills. I've been saving 75 percent off the retail value. You guys... Idk who you've been dealing with but sounds like you need to learn that if you want something... you have to pay for it... This company has sent me an x-box with kinnect and it was late so they than sent me an additional bonus 2 games for free.

Well i sure had enough of reading people getting ripped off, by this lower then lower life company, I worked at viking for no more then 2 months, and couldn't worked their nomore. from hearing older ladies to disabled people. I had enough. They even mislead me, they told me that I was going to get 9.00 an hr base commission, and when I got my first check it was 7.00 an hr, and then I asked them why is mycheck only 7 and they said because I didn;t make the sales to equal 9.00. which they said it was 9 base pay, which means that i get 9 no matter what. as far as rude they are rude to there employees, treat us like lower then dirt. to support the employees about there lack of info and customer service, they give us a 2 hr training coarse if that. we don't even get much more then thatto learn what to do, they put us on the phone for 30 and then say get your sales now, when we don't know what to even do a that time. a big thing they do when we don't make any sales one day, they send you home the next day if their isn't any seats to sit down, then they [pick who they want to send home, they don't care if it takes you 2 hrs to get their on the bus or have to pay bills. not to mention the scummy owners that come through every once in a while. but when you look at them you can see scammer in their face, and if someone works their longer then a month, either they are hard of for a job, and need to pay their bills, or they are on parole and have to have a job, and better yet, you have to be a scammer your self. one big thing about scammers and thieves, they say, it isn't stealing unless you get caught. At that time I was working for them, I as starting to be a reborn christian, and that would be last place I wanted to have a foundation, or association with, if tha is the direction i was planning on going. something didn't seem right, about the company, the people that worked their and the so called under qualified mananger staff, their below gheto. the owners to get out of law suits, they change the name of the company. one of the names I know of is midwest. One of the things I heard from a gret source, tha they don't not only send the wrong mags, some of them are old subscriptions some go back as far as 2 years old mag. that guy above that said he worked their for three years, he is probably one of them that is just as low as this company. here is a funny story about my experience working their. I was trying to make a sale, and I had a lawyer on the phone, I figured that he definetly had a sale, and he was going to, until one of the supervisors said hang up the phone, I said why they just said hang up the phone, I said but i have a sale for sure, they said hang up the phone, and I had no idea, what they were talking about. and after that, we went on our almost 10 minute break, whcih we only had 2 of them, which right their is iilegal as heck, I told this guy that has been working their for a year, and the only way he was, is because he was on parole, told me that they don't deal with lawyers(wonder whyHMM) because a lawyer has experience with the laws and guidelines and they know how to get out of the subscriptions. they also don't deal with police officiers, or anybody that has anything employment with the government. My prayers go out to all of you that were tricked into buying a subscription. to add that most of us, as employees their don't know what happens after the phone is transferred over, really the second people don't know, and the closer don't know either that this stuff is happening to people, unless they are their for a while and hear it from someone else. we are in the dark as well, if were not and know were a scammer, it really comes down to that

that is the best thing to do is file with the bbb or the attorney general, the bad point of that is that they change their name very frequently. the way you get them to stop calling, is ask them to stop calling take you off the phone list, if that don't work let them know you are going to call the attorney general, if that don't work then get the number that called, and thne report them, they will put a stop to them, it is iilegal to keep calling. I used to work their and not only do they mess over people they mess over there people that work for them. they told me that I would make 9.00 an hr and when I got my frist check it was 7.00 an hr. they told me I didn't make enough sales to get 9.00 an hr, but if a company says that base pay is 9 it should be that. to support the employees, we only had a 2 hr training session, so that is hard to get to know any job, at that training period. another reason people their maybe are their for sometime, either are on parole and have no other experience to go else where for the time being. Also we don't really know what happens after we transfer the calls, only exception is the person has been their for a while and finds out from someone else. I only lasted their for 2 months at best, and one of the big reason's I left their is I'm trying not to be affiliated wiht such a aweful place that messes over people including their employees, on a daily basis. But the old and present saying is what comes around goes around. you reap what you sow. God Bless you all, and them

people... look you are paying for a service that saves you 70%... you can't cancel your cable, internet, lease, car payments, etc and now that you are dabbling into the small business of magazine you get mad because your paying money for a service and actually have to pay! GROW UP

I agree with every thing people are saying about them, I try to call and cancel after I research them on the web. The nonprofessional supervisor try to tell me I couldn't cancel, when I had call back the next day before the 14 day cancellation period was up. What I did was contact the BBB and the attorney general file a complaint. Also when I received the first billing in the mail, it had on the back were you could sign to cancel. I sign and sent it back in the mail by priority mail, so that I knew it was delivered. However, the BBB work in my favor they cancel my services for me and I no longer have a problem. I know now that I will never fall for this crap again.

My son made a big mistake by signing a verbal agreement with a magazine company (Viking Magazine) over the phone who promised "millions of prizes and rewards". However, he never got the magazines he ordered and called to cancel because they were charging him almost $69 every month and withdrawing the money from his checking account. He called them several times to cancel with no avail. We had to close his bank account and now they are harassing him via letters threatening him with collection agencies and bad credit reports. We found out that we are not alone. There are many others who have been scammed by this company. Does not he have the right to cancel a contract, which they said is a binding contract, at any time if we are not satisfied with the services rendered? We need advice.
Thanks.

I too am a victim of this company. I have just filed a complaint to the better business bureau http://www.bbb.org/us/. I urge any one that is having a problem to file a complaint if we can get enough complaints maybe we can get this taken care of

I just got a call from Viking Mag and they said they got my number from a credit card company I'm in good standing with, I knew they were full of it because I havent had a credit card in over 15 years. So while he was yacking on and on I got on my computer and looked them up, and low and behold, I found this site. So when I started reading the complaints back to the guy he started stuttering and repeating the same crap he had already said. I told him to lose my number because if they called again I was gonna look up their physical address and pay them a personal visit...LMAO

When I first got the magazines things were fine, even after the 14 days; but since then I have not been able to pay. It is all due to the economy. I have looked and put in for work, but have not found anyone that would hire me. You still refuse to release me. There are people that have the magazines for over 14 days but then can not afford to pay after the 14 days. It is not that they do not want to pay, but have to chose between gas and food or an unnessary item. People would not see you as a scam if you would show some compassion. Let us go.

This company managed to single-handedly make today one of the worst days in my life and I am no youngster. I guess the worst decision I ever made was to pick up the phone the day they called. They also use the name National Magazine Renewal. If you want to call and make their day miserable go ahead and have fun, [protected].

Correction, They also go by National Renewal Exchange (NRE). They probably use different names to prevent people from tracking complaints. These guys are scam artists that need to be stopped. I am going to make sure I do my part to stop them. Give them a call and let them know that we are out to get them, [protected].

They called me 3 months ago and I told them I just got a car and my job is just giving me enough hours so I can pay my bills, car insurance, and to eat and then they told me since I was already paying for two months with I did at first have the money to pay them then they stop calling then a month later they call and tell me I need to pay 418.60 in full or they are going to come after me in whatever means necessary to get there money now it has been 2 minths and they call back and tell me the same thing and now I am in college and I still have to pay for my books and I told them I don't have the money for that because my car is messing up and I need 321 for my car and he told me the same thing that they going to get there money so I should just pay them I wish I could but I don't got a good job since I am just a freshman in college and trying to make ends meet by paying my bills and eating.

im really really really freaken mad at viking magazines, i though they were some professional company but turns out sucks, SUCKS AS HELL!, they wouldn't let me cancel my account. I explained told t them that i couldn't afford it anymore because im just a student and i'm out of work but still they won't let me cancel, instead they kept repeating saying that if i don't pay they will turned me in to collection. i just think that they're just so unprofessional, and it should be shut down.

Yes I just had a lovely conversation with Viking also. They are scam artists. They had me listen to a recording of my husband ordering the magazine. The recording was hard to hear and my husband kept saying " I'm sorry I can't hear you what did you say." I explained that they took out the first payment of $ 79.90 in December. Then another payment in January. They said there was a 14 day cancelation policy. My husband was under the understanding that is was a one time fee of $ 79.90 so how could we possibily want to cancel with in the 14 days if we thought the one time payment was the only payment. This smart mouthed girl Cori (who sounded about 16) told me too bad too sad. I am pissed and will go to the end of the earth to correct this. I will not quit. So watch out Viking Magazine. All of there good Americans are after YOU know. Hold on tight it will be a very bumpy ride for you.

I signed up back in 2010. Last year I spoke to them in the summertime because I wanted to cancel, and they said that when I was finished paying my pay period next spring which is now, I would be done. Now, one of their marketing VP's is telling me in 2010 I signed up for autorenew and I have to pay $68 a mo. for 23 more months. I'm in the military and shouldn't have to put up with this ###. I don't like this company and their sly ways.

I agree with you I am also going through the same issue. They kept taking money out of my account but no magazine ever showed up at my door. How do u keep paying for something that never shows up you try to cancel and they will not allow. change bank accounts to stop payment then it goes to collections. How to get out of this mess is beyond me but I keep trying to get out of.

I agree with these complaints. I made the mistake of agreeing with paying for the magazines that they are selling. The problem is that, I have never received any of the magazines that were ordered and I never received a bill of any kind. They call me at work and then they hang up. They are calling my bosses, I wonder what they are going to do next.

They called me last week, I was on on some pretty heavy duty pain meds at the time and agreed to the deal, the next day when I realized what I had done I tried to call them back, the number they gave me was for a car rental company...NOT EVEN THEIR NUMBER! I finally found their number and called explaining what had happened and they wanted to cancel, they said ok I will find out tomorrow if they try to pull the payment from my bank. Wish me luck please.

`They somehow knew the perfect time to call me. I worked at 11pm and was leaving right at 10:30. I was still half asleep sitting in my car and what do I get? Viking Magazine. The total of calls were 3; first a man, then a woman, then a woman again. I can see the tactics already. It went from "Attract, " "reassure, " then "confirm."
I can't believe I was so naive to fall for it. Even though they spoke politely to me, I'm still aggravated from the fact of being fooled.

And here's the key part that had me lost: They said that I, ad in me, was in a "million dollar sweepstakes" because of "some survey" I did.

What survey did I do in the past 2012? NONE.

But I was still so naive to fall for it and give them my information. I was worrying the whole time during work until 3pm and then I sit in my car at the parking lot, calling them again. I didn't care about the waiting, I had to wait for nearly 5 minutes total until I reched the supervisor. Her name was Katy. She was surprisingly nice only because I was speaking nice.
One thing though about her that ticked me off even more was her fallacy-tactics of Red Herring. After I asked about "how to cancel my subscription, " she would draw to "other options" that I could take for the subscription.
So here's where I'm at at: Instead of paying 58-60 dollars for 6 subscriptions, I was able to halve it to 3 magazines of my choice, 1 for 2 years, 1 for 2 years, and 1 for 1 year.

Though one thing that I'm still suspicious of is that Katy told me that I'll get the other half of my money back into my MC Debit account. So I made it somewhere, but not close enough to cancel this ###. But I'm going to call them again and bug them, but if I can't get it cancelled and they decide to be a ### to me, I'm going to report them.
Pleeeeeeeeeeeease any one else who is reading this; DON'T GIVE YOUR INFORMATION AWAY!

sorry, what I meant to say was, 11am***

I am being charged for an unauthorized purchase. Someone called my house. After realizing it is a scam, I told them I didn't want to continue the subscription and hung up. WHY AM I BEING CHARGED? I will dispute this to the highest authority. I don't like people playing with my money. You just can't trust anyone these days.

yeah they did this scam we had to close my bank account they can send me to collections if i ever see these dumb ### holes im gonna beat the crap out of them we never even ordered their junk hope they burn in hell for screwing my children out of me being able to pay my power bill this month arrggggggggggggg. We told them no we dont want their service but hey i guess no means yes to them. I will be trying to take legal action against these thief pigs!

here is what happened to Capital One...for those who are familiar with this credit company and may have had problems with them. apparently the federal bureau for cosumers are finally cracking down on companies who have unscrupluos practices. maybe Viking magazine should get a heads up on this too: "What did Capital One do wrong? The CFPB, which was created out of the Dodd-Frank Act, said it discovered Capital One was lying to consumers about the its products. The third-party call centers it had hired used high-pressure sales tactics to sell consumers add-on features to their credit cards but misled them about the benefits." i have been getting magazines i never ordered and was led to believe i would get A $250 gift card. i got several small gift cards like $25 on up to products i would never purchase.

my name is annette farquhar my bank accout is over drawen i need u to put the money back into the account..

I JUST had this terrible experience over the phone with Viking. I was genuinely interested in receiving some magazines, especially the cooking ones and I had selected ESPN for my husband. The salesperson was nice and educated, and answered all my questions. The second "supervisor" ensured me everything was great. I asked when I was going to be charged, I was told only after I started receiving all my magazines. LIE, but I'll get to that in a minute. The first salesperson told me I was getting five years subscription to ESPN for about $3.65 a week, and was being charged about $15 a month. (all the other magazines were "free") I didn't think it was that bad for 5 years getting 6 magazines. But then, the "supervisor" informs me instead of being billed monthly, she's decided to ding my CC for three months at a time for $47 for 20 months (in essence, getting all their money up front and who even knows if you get your 5 years of magazines.) But here's where they went wrong, when they sent me to a third person, the "confirmation" person, lucky for me I was paying close attention. This guy named off 3 out of 6 magazines that weren't even in the original line up--ESPN nowhere to be found. AND he told me my subscription was only for 42 months. I should have known this was a scam from the get go. I told this guy to CANCEL this order immediately, that it was a SCAM and I hung up the phone.

Then I called my CC company to cancel the card. Wouldn't you know Viking Magazines had already CHARGED my account, not even the original amount, but almost DOUBLE the amount for $78. SCAMMERS! Stay away! I absolutely did not authorize this order and told them to cancel it. Unbelievable and definitely terrible business practices.

They have taken my second payment out of my account, and still no magazines. I called customer service and they said i still have a month before my first magazine will arrive. So I will be on my third $50 something payment by then. On a lighter note, my 5 year service does not start until i recieve my first magazine. The customer service lady was helpful and knowledgable. She was in no way rude. She also agreed to mail me a list of the magazines that I chose as well as the other options they have in case I want to change my choice of magazine.

Thank God for you guys! I was called this morning, I am a stay at home mom with two children. I of course jumped at the chance to get the 5 magazines for 60 months for 59.90 a month. They also offered me a $250 gift card for some online shopping thing. After I got it all set up I got this gut feeling and decided to check out their website to be sure they were legit. Low and behold the page could not be found! So I did a search for it on Bing and all of these scam warnings popped up. I called them back immediately and asked to cancel. They of course were all very friendly to me, probably to reel you in. When the manager asked who upset me and who she needs to fire, I simply told her that my husband said it was a definite no. She offered to make the payments less, I told her no thank you, and she cancelled it. I am thinking about calling back to make absolutely sure it was cancelled so they don't take any money out of our account so he doesn't find out.

They called me yesterday and reeled me in. 1) I am sick with the flu. I'm taking prescription cough syrup that has codeine in it. 2) I fell through the ceiling while up in the attic thus incurring a nasty head injury. This injury has taken most of my short term memory. This morning, (off the cough syrup) I added up how much the $50 x 60 months, payments were going to amount to. ($3, 000.00) SHOCK! My hubby hit the roof! Honestly, I don't remember much of WHAT the people said. They talked really really fast! Anyway, I called the company and explained the situation. They weren't happy about me wanting to cancel since I just ordered the day before. However, they DID let my cancel my order and the rep was very understanding. Actually, all the reps yesterday were very polite.

that's ### i'm a new customer with them and they better ###ing let me cancel or i'll get tha cops involved and have my credit card canceled so they cain't do jack ### to me and i'll tell my social security to no answer their phone calls and not to pay them a damn thang

Sometime in early April a phone marketer for this company called my husband's cell phone and told him that he had won a gift certificate plus some magazine subscriptions and took our address, his social security number, debit card number and my cell phone number. I only discovered that he was sold and billed for $948.10 when a late payment notice came to the house via mail. They never sent a confirmation of order, copy of a contract, cancellation form or any other correspondence regarding this. My husband has absolutely no memory of this phone call or transaction as he is disabled with long term diagnosis of Traumatic Brain Injury, Hydrocephalus, & Asphasia. This is all documented by his doctors and he has been disabled since 1992. Due to these conditions he is unable to comprehend the very magazines he was sold. He is not competent to conduct financial or business transactions outside of simple cash purchases for himself. I hold Power of Attorney for him and conduct all our business.
This past weekend we called the customer service of this company to cancel this service and they played back the recording of the original phone call in which he is clearly slow to answer and is not really understanding what is happening. Nevertheless they are now calling him constantly and harassing us both for payment. The customer service person responded to all my questions by parroting my questions back to me, belittled my husband and myself and refused to work with me in any way to correct this situation. They also recorded my conversation without my permission.