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Viking Magazine Service

Viking Magazine Service review: They won't let me cancel! 137

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Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I keep getting phone calls from them, telling me I can't cancel and if I don't pay they will send it to collections! I explained to them I am not working and have to feed my children. They said I owe them 825.00.For magazines, are you kidding me? They said I committed myself to five years! Well they kept calling me and calling me, and each time I thought it was to confirm my order,so maybe I wasn't paying close attention to what was being said. There has to be a way out of this mess!

Can someone please help me?

137 comments
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phunnell
Tinley Park, US
Apr 23, 2014 3:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sometime in early April a phone marketer for this company called my husband's cell phone and told him that he had won a gift certificate plus some magazine subscriptions and took our address, his social security number, debit card number and my cell phone number. I only discovered that he was sold and billed for $948.10 when a late payment notice came to the house via mail. They never sent a confirmation of order, copy of a contract, cancellation form or any other correspondence regarding this. My husband has absolutely no memory of this phone call or transaction as he is disabled with long term diagnosis of Traumatic Brain Injury, Hydrocephalus, & Asphasia. This is all documented by his doctors and he has been disabled since 1992. Due to these conditions he is unable to comprehend the very magazines he was sold. He is not competent to conduct financial or business transactions outside of simple cash purchases for himself. I hold Power of Attorney for him and conduct all our business.
This past weekend we called the customer service of this company to cancel this service and they played back the recording of the original phone call in which he is clearly slow to answer and is not really understanding what is happening. Nevertheless they are now calling him constantly and harassing us both for payment. The customer service person responded to all my questions by parroting my questions back to me, belittled my husband and myself and refused to work with me in any way to correct this situation. They also recorded my conversation without my permission.

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cbgcoast
Moss, US
May 14, 2014 9:01 pm EDT

Can i cancel this the day after i agreed? I can't afford this payment. Help.

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Shane91
US
May 19, 2014 5:32 pm EDT

Luckily I got on this site as I was on the phone with them. Unfortunately they did get my card number. I told them I want to cancel right now. They said they will get on that. The guy I spoke with said his name was Anthony Roberts. If that is his real name, then I'm going to find him in IOWA and make sure that I get my moneys worth in their "service". Get ready Anthony, because I'm coming for you!

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loulou22
US
Aug 05, 2014 6:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi my name is Linda and i'm getting tired of these people calling and telling me that i owe them for magazines i never got and they are sending me to collections i canceled the mag's four days after i thought about this and said no way so icalled and canceled it and they keep calling me i explain that i have was not intrested and they hang up on me getting ###en tired of this i canceled my credit card and i just got called about an hour ago they wanted the new number for my card and i said ### i'm not giving any dam number i canceled it they told me they have phone records and i said well you have records so do i when i canceled and that i'm getting a lawyer and they hung up so what does that tell you about this so called company

Brandon satolli
Brandon satolli
Trafford, US
Dec 10, 2014 4:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I called at least 6months trying to cancel my account. Everytime i try they ask then y did u sign up to receive magazines. I never heard of them before, i didn't even know they existed before they called me. I have tried so many times to cancel my account and im getting very sickened over this. They some how got identity and called me ive had itso im just going to let me go pass my deadline and stop paying them till they get it in their brains that i want my account cancelled cause i never signed up for this ###ed magazine company their pooor cause they charge u 900$ for snotty magizines thats it

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D.Hannah
Chicago, US
Dec 12, 2014 10:52 am EST

I had a call with them a few months ago, they want to give me my personal info (how much I worked, my SS number etc.) After that, I asked them in a nice tone of voice to cancel the order, but didn't. Now I'm stuck paying almost $200 in bills. My next step is to file a complaint to the BBB and work out this problem. Beware and steer clear of people who don't listen or do business properly.

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Naptown Pete
Annapolis, US
Dec 18, 2014 10:17 am EST

Finally I think I have an end to Viking Magazine Services.
I got another call from Gary talking about the renewal, that it's only locking in the price for what my current subscription is existing with.
Seems he wasn't listening to me when I said I do not want to continue my subscription.
We went back and fourth a few times where he was continuing to not understand.
Finally a second call came to me about the "renewal" and used more exact terms and I immediately told him that I am not renewing.
So my last frikkin payment will be next August.
Glad it will be over.

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NanaLynn
US
Jul 15, 2016 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Received a 3rd party phone call and was sold on the magazines with the promise of an IPad and a $250 gift card. Then transferred to at least 3 different people prior to being told I would be paying approx $1, 000 over 20 mos for magazines. Tried to cancel and I have to wait for a supervisor to contact me. The only have 2. Been waiting a week with my order on hold. No one else can help and they will just keep trying to call. A scam to be reported to Consumer Affairs and BBB

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Charlessieg
Pardeeville, US
Jul 28, 2016 6:22 am EDT

My wife started receiving calls asking for me saying they wanted to confirm my order. When I finally spoke to them and told them not interested the guy continued to go on about payment. I told them I could not afford it and the next thing I know they are charging my bank account money and I never agreed to service. They need to stop or I a, filing a lawsuit.

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EBusta
US
Oct 17, 2016 9:56 am EDT

I WAS JUST ABLE TO CANCEL! IF YOU ARE LOCATED IN WISCONSIN THERE IS A LAW THAT STATES YOU CAN NOT ENTER A VERBAL CONTRACT FOR A PERIOD FOR GREATER THAN A YEAR. BECAUSE THE "VERBAL CONTRACT" IS FOR MORE THAN A YEAR THE WHOLE CONTRACT IS NULL AND VOID UNLESS YOU SIGN A PAPER CONTRACT. I just received an email stating that my subscription was cancelled and I will no longer be charged.

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Mrs. Conlin
US
Oct 25, 2016 3:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A few months back I had an email about receiving a Walmart gift card so I went on and tried to sign up for it. About twenty minutes later I am receiving a call from Viking Magazine. At first I thought hey this is a good deal to get these multiple magazines. I went thru the whole process thinking it was all legit. I then spoke with my husband about it and he brought me back to reality that we honestly could not afford to get the magazines ordered. I tried to call right back to cancel the order and the lady said I had to speak with the person I spoke with to have it canceled and she would have him call me back. I never received a call back from them. I have received several calls and letters and each time I tell them I want to cancel the order because I/we can not financially afford it they keep saying its past the cancelation period and it will be put into collections and labeled as refusal to pay. Darn strait I refuse to pay almost 1, 000$ for just 4or5 magazines. Now that I am reading all of these comments about how all of you have, like myself, been taken in by these scam artists, . I'm glad I canceled my card before they where able to get any money out of me.

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RickyP
US
Mar 07, 2017 1:15 pm EST

Just would have liked to been in the Viking building when I got the call. I have no issues with paying any bill that I owe but, for someone to tell me im playing stupid, telling me im a liar, etc, one of us would have left the building with some professional help. Ridiculous the way they think they should have to talk to anyone like that.

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Starlet Smith
US
Aug 08, 2017 2:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

U can't make payments any more so I need them to stop taking it off my card please thank you

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Starlet Smith
US
Aug 08, 2017 2:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can't make payments any more so I need them to stop taking it off my card please thank you

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Kim Parra
US
Nov 29, 2017 10:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DO NOT, HEAR ME WHEN I SAY, DO NOT EVER DEAL WITH THESE PEOPLE! They are the rudest people I have ever dealt with in my life. They have called me a liar on the phone, rude, and then went as far as saying I must have a problem with the male sex...REALLY, I love the male sex. I have never ever dealt with such rude people in my life, and I am paying them, guess the joke is on me. They will not get another dime of my money, so collections here I come, don't even care about that anymore. A company that insults their paying customers, well shame shame on them. So if I can stop even one person from dealing with them, I will. Do not do business with these people, they are heartless, souless creatures that I am come from a far distant planet lol.

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  1. Viking Magazine Service Contacts

  2. Viking Magazine Service phone numbers
    +1 (800) 339-9492
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  4. Viking Magazine Service address
    P.O. Box 201059
, Minneapolis, Minnesota, 55420, United States
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