My husband & I paid for a river cruise on the Nile and a pre-cruise extension in Jerusalem for January 26, 2024.
First of all, Viking requires payment much earlier than the cruise.
Second, you are given so many days 120,90,60 etc. for cancellation and % lost.
Third, the company is working on the current month and will not allow us to discuss options in January.
Our issue is that we booked this cruise because of the Jerusalem pre-excursion and of course, Egypt. If we travel that far we wanted to see both of these places.
Now there is a chance that Isreal will be cancelled, we won't know until January 2024, and we are essentially held hostage and paralyzed.
We would lose credit for Jerusalem excursion because it was transferred from a cancelled European cruise and the policy is that you can only transfer once. However, we were told, if we wait then we won't lose this credit. Wait until when ?
Egypt is next to Israel where there is a terrorist war and we are not comfortable with traveling that close to the war.
Claimed loss: Viking Nile river cruise and pre-extension to Jerusalem Not lost it now yet
Desired outcome: Full monetary refund and credit for entire trip.