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3.7 3 Complaints
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Viola Valley Dogs Complaints 3

ComplaintsBoard
R
10:38 am EST

Viola Valley Dogs Non-reputable rescue

This is not a reputable rescue. They have a history of selling puppies in parking lots as well as adopting unspayed/neutered dogs which is a violation of their 501c3 rules. Contact the Warren County Humane society for more details on these matters.

This woman has also openly admitted to housing 100+ dogs inside of her home with an additional 50-75 in a "puppy building" and numerous kennels outdoors for the "older unadoptable dogs".

She has also openly denied the help of reputable AKC rescues to network and find some of her dog's perfect homes because she insists that "if they can find a home for them, so can I." Instead, she'd rather keep them in tiny kennels on her property until she finds the homes "on her own".

Rescue isn't about money or egos. It is about saving and then finding each dog's perfect forever. Any reputable rescue will jump on the opportunity of working with another highly regarded rescue to help place any of their animals in perfect homes. If a rescue lets their ego get in the way of a potential perfect future, they're not truly rescuing anything at all.

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Linda Coursey
Viola, US
Nov 17, 2018 2:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

All is a lie and the people where trying to steal a dog from Viola Valley Dogs, Inc. The Warren County Humane Society has been caught at this and gone to court several time. Viola Valley Dogs, Inc. had the Highway Patrol go with them to get their dog back. Pissed liars. As far as selling dogs in parking lots, we were approved at Tractor Supply and WalMart for adoption events. These people are crazy.

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6:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Viola Valley Dogs Fraud alert

I forgot my pass word and pissed customer will not accept the replacement they sent me.

The only thing I am REALLY PISSED about is VIOLLA VALLEY DOGS. sold me a mutt for $300.00. he was supposed to be a yorkie. So unless you have money to burn stay away from VIOLLA VALLEY DOGS in warren co.

since I have to have 100 words, stay away from Violla Valley dogs. emily and linda will meet you in lowes parking lot and smilling take your money and give you a mutt for $300.00 BOYOTT VIOLLA VALLEY DOGS. SAVE YOUR MONEY.

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MJRoth
Nashville, US
Nov 12, 2010 5:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

We adopted a chihuahua from Linda's rescue advertised on petfinder.com. For those who have not seen her farm and witnessed the care she and her husband extend to these unwanted dogs, I beg you to ignore the first post complaining about the non-pure bred yorkie. When you see the operation of feeding and caring, you will understand that the fee you pay to adopt may only feed the rest of the dogs for a day or two. It is quite an operation. Her kennels are "farm-like" but clean. All the dogs are fed and watered and nourished. She never promises that a dog is purebred. How can she unless she has papers? This is truly a calling that Linda has to love and re-home these beautiful creatures, mutts.
Our chihuahua appears to be a chihuahua but even if she is a mutt (possible since she is 10lbs no 3-4lbs) I still love her. I adopted a dog first, not a breed. I would adopt from Viola Valley again in a heartbeat.

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bugmenot2
US
Jun 03, 2010 2:22 pm EDT

We adopted a Cocker Spaniel mix from Linda & VVD Dec. 20, 2009, and are more than satisfied. He is a great dog and gets along well with our other two dogs who are also rescues. Rescue groups and Petfinder describe dogs by breed as a generalization, not as purebreds. I believe Linda's response 100%. Anyone who wants to buy a purebred dog will search out a breeder, check references, and expect to pay top dollar for a dog with guaranteed blood lines and certifications and guarantees against hereditary/congenital problems like hip dysplasia, heart problems, etc. You don't expect this from a rescue - you go to a rescue to save an animal from being killed. I believe Linda was completely honest and forthcoming with all the information she had. We live in Georgia & drove to Tenn. to get our dog from Linda and it was worth it. He had some fleas and sarcoptic mange in one ear, but things like that are to be expected with rescues, especially puppies, and we took care of it - no big deal. He was just neutered, but I would rather Linda keep the deposit and use it for the rescue than to send it back to us. It takes a lot of money and dedication to operate a rescue. The person complaining was trying to get a purebred "on the cheap" without doing any thinking or using any common sense. The complaint against VVD is completely unwarranted and a case of "sour grapes" from a bitter person who is trying to tarnish the good name of Linda Coursey and Viola Valley Dogs.

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Linda Coursey
Viola, US
Jun 01, 2010 2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This lady contacted me about a Yorkie I had posted on petfinder. The person who surrendered the dog said it was a Yorkie that would be the bigger Yorkie. This older lady contacted me and said she had just lost her yorkie and wanted one that would be bigger. I had to attend a funeral that morning so I met her and told her I would meet her in McMinnville and she said she knew where Lowe's was, so I told her I would meet her there. I took the dog to the vet, Dr. Malone, before I went to the funeral and got his rabies and parvo/distemper. They thought he was very pretty. He was washed before I left home. When I meet the woman she like him and I told her I was not sure if he was full blooded and she even said he looked like he had Schanazer in him. I did not force the lady to adopt him and did not hear anything until I got a letter from the Better Business Bureau (approximately 6 months later) and they said I did not have to reply. The woman never complained to me, but to every one else. About a month ago she send me an email and said she wanted her $300 back and I could have the dog and she had not got him neutered that it was my responsibility to do that. He was a puppy and my vets will not do that so I charged a $25 neuter depoist which is required by law and after proof of neuter the deposit would be refunded. I wish the lady had not adopted the dog, because I fear for him. I am a rescue and she should have gone to a breeder if she wanted a pure breed.

Linda Coursey
Viola Valley Dogs, Inc.

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8:16 am EST
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Viola Valley Dogs Rip off

I lost my beloved yorkie in an accident, and looking for another one found what was listed as a yorkie at VIOLA VALLEY DOGS of warren co. tennessee. being part of pet finders I trusted them, I did not get a yorkie, I got a mutt for $300.00. I should have known it was a dirty deal when she wanted to meet in lowes parking lot in McMinvill, but dumb me trusted her and took the dog and paid her. Got home and clipped part of his baby cot off and found I had a half starved mutt, with no people skills, starving and covered in fleas. Avoid them like the plague, unless you get recommendations and Call the recommendation.

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JCurt24
Nashville, US
Sep 29, 2010 1:03 pm EDT

In no way shape or form would Linda do anything to cheat anyone. She probably loves the dogs there even more than I love some people in this world...seriously. There is little/no money in the business of running a shelter and you have to do it because of passion and the cause.

Also, if you wanted a pure bred, go to a breeder. When they are puppies and they are just dropped off at a rescue with no way to tell what breed they are, an educated guess is as good as it gets. And Linda is as qualified as anyone!

I can't recommend her and Viola Valley Dogs more and I tell people about them all the time. We adopted our first dog from there and are actually heading down in another week to adopt another one from her! We couldn't be more excited and satisfied with her service, description and the work that her and her team does.

Thank you so much Linda. See you soon!

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KenziesMom
US
Sep 28, 2010 7:14 pm EDT

Anyone who would complain about someone who saves the lives of hundreds of dogs each year because they are upset they wanted a small designer dog and didn't get one---didn't deserve a dog in the first place. Descriptions of a mixed bred puppy are guesses, as clearly no one could tell exactly what the dog will look like as an adult. If you love your dog the way that she/he loves you (unconditionally) then you wouldn't care what it looks like. $300 is a small price to pay for the dog since you are helping maintain the shelter that saved your dog in the first place. I love my VVD dog who may or may not be pure bred but is perfect. If this is the biggest problem in your life you need a serious reality check.

Thanks Linda for all you do!

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bugmenot2
US
Jun 03, 2010 2:23 pm EDT

We adopted a Cocker Spaniel mix from Linda & VVD Dec. 20, 2009, and are more than satisfied. He is a great dog and gets along well with our other two dogs who are also rescues. Rescue groups and Petfinder describe dogs by breed as a generalization, not as purebreds. I believe Linda's response 100%. Anyone who wants to buy a purebred dog will search out a breeder, check references, and expect to pay top dollar for a dog with guaranteed blood lines and certifications and guarantees against hereditary/congenital problems like hip dysplasia, heart problems, etc. You don't expect this from a rescue - you go to a rescue to save an animal from being killed. I believe Linda was completely honest and forthcoming with all the information she had. We live in Georgia & drove to Tenn. to get our dog from Linda and it was worth it. He had some fleas and sarcoptic mange in one ear, but things like that are to be expected with rescues, especially puppies, and we took care of it - no big deal. He was just neutered, but I would rather Linda keep the deposit and use it for the rescue than to send it back to us. It takes a lot of money and dedication to operate a rescue. The person complaining was trying to get a purebred "on the cheap" without doing any thinking or using any common sense. The complaint against VVD is completely unwarranted and a case of "sour grapes" from a bitter person who is trying to tarnish the good name of Linda Coursey and Viola Valley Dogs.

L
L
Linda Coursey
Viola, US
Jun 01, 2010 1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This lady contacted me about a Yorkie I had posted on petfinder. The person who surrendered the dog said it was a Yorkie that would be the bigger Yorkie. This older lady contacted me and said she had just lost her yorkie and wanted one that would be bigger. I had to attend a funeral that morning so I met her and told her I would meet her in McMinnville and she said she knew where Lowe's was, so I told her I would meet her there. I took the dog to the vet, Dr. Malone, before I went to the funeral and got his rabies and parvo/distemper. They thought he was very pretty. He was washed before I left home. When I meet the woman she like him and I told her I was not sure if he was full blooded and she even said he looked like he had Schanazer in him. I did not force the lady to adopt him and did not hear anything until I got a letter from the Better Business Bureau (approximately 6 months later) and they said I did not have to reply. The woman never complained to me, but to every one else. About a month ago she send me an email and said she wanted her $300 back and I could have the dog and she had not got him neutered that it was my responsibility to do that. He was a puppy and my vets will not do that so I charged a $25 neuter depoist which is required by law and after proof of neuter the deposit would be refunded. I wish the lady had not adopted the dog, because I fear for him. I am a rescue and she should have gone to a breeder if she wanted a pure breed.

Linda Coursey
Viola Valley Dogs, Inc.

Is Viola Valley Dogs Legit?

Viola Valley Dogs earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Viola Valley Dogs stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Viola Valley Dogs's reputation as a trustworthy leader in their field. Customers can rely on Viola Valley Dogs's services, assured they're dealing with a highly reputable and fully legitimate company.

Awos.petfinder.com you are considering visiting, which is associated with Viola Valley Dogs, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Viola Valley Dogs website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Awos.petfinder.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Viola Valley Dogs.

However ComplaintsBoard has detected that:

  • That one awos.petfinder.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Viola Valley Dogs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Viola Valley Dogs complaint handling

Viola Valley Dogs reviews first appeared on Complaints Board on Nov 23, 2009. The latest review Non-reputable rescue was posted on Feb 18, 2016. The latest complaint Fraud alert was resolved on Dec 09, 2009. Viola Valley Dogs has an average consumer rating of 4 stars from 3 reviews. Viola Valley Dogs has resolved 2 complaints.
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  1. Viola Valley Dogs Contacts

  2. Viola Valley Dogs phone numbers
    +1 (931) 635-2765
    +1 (931) 635-2765
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  3. Viola Valley Dogs address
    Viola, Tennessee, 37394, United States
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    May 24, 2024
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