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Virgin Active South Africa

Virgin Active South Africa review: Sales agent

Z
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3:59 pm EDT
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Good day

i am highly irritated and saddened by the treatment and behaviour of Virgin active. I attended a Eskom event with my company as a broker and Virgin milpark were there as well.

The virgin active sales lady sold me a false offering and has stolen my money which she knew I battled to get. i had such high hopes to introduce the team to my wellness days with clients.

In saying this firstly the virgin active lady told me its 3 months free membership of which was a lie because ive been debited from day one see below as well which is such bad taste since i was promised 3 free months.

she then said i can use any virgin active which was a lie when i went to my gym in glenanda i was told i cannot gain access.

she then told me that i could use the kids area for my kids, again a lie because the kids area at the glen has a different cost to the one in milpark

she took cash of R 900 from me , but only R 600 recorded on your records. we were promised a bag of which we had to beg and plead. she told one of my colleagues that she would get a back if she signed up only to have lied as well.

please this is unacceptable, i called in to cancel the membership and get a full refund because we kept getting tired of being stopped at the door.

i am sad honestly virgin do better especially since you teamed up with disovery of which ill also be laying a major complaint with discovery

Desired outcome: Cancel and refund

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  1. Virgin Active South Africa Contacts

  2. Virgin Active South Africa phone numbers
    +27 860 200 911
    +27 860 200 911
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    Head Office
    +27 216 843 000
    +27 216 843 000
    Click up if you have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 11 11 users reported that they have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 20 20 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number
    International
  3. Virgin Active South Africa emails
  4. Virgin Active South Africa address
    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
  5. Virgin Active South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Virgin Active South Africa contacts
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category