VNTG Home’s earns a 1.0-star rating from 2 reviews, showing that the majority of vintage furniture enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Me and my hubby bought a sofa, chairs, ottomans, and pillows from VNTG on January 9th, 2022
Me and my hubby bought a sofa, chairs, ottomans, and pillows from VNTG on January 9th, 2022. We saw a broken leg on the sofa and told them about it. They said their repairman Mo would fix it before delivery, no problem. We paid around $1,200. On January 29th, the furniture was delivered, but the sofa leg was still broken and one chair leg was on backwards. My hubby noted it on the paperwork he signed. They said Mo would come to fix it. We left messages and talked to employees, but no one answered. On March 24th, *** called and offered a $100 store credit and put us in touch with a new repair guy, ***, who was supposed to come on April 5th. But he said he wasn't working for VNTG anymore. *** said she would reach out to him and pay him directly, but we never heard back. We asked for a refund on April 6th, and *** said Sarah would contact us, but we haven't heard from anyone since.
I bought a desk from VNTG Home on July 11
I bought a desk from VNTG Home on July 11. They suggested I get it fixed and painted at their warehouse, so I did. It was done by July 24. I called them six times from July 24 to August 1 to ask for delivery, but they didn't answer. When they did answer, they said they couldn't help me and didn't follow up. They finally contacted me on August 1 and scheduled delivery for August 7 at 10am. At 9:45am on August 7, they called to cancel because of unexpected call-offs. They said they might be able to deliver later that day, but scheduled it for August 13 at 10am. At 2:50pm on August 7, a delivery man called to say he was on my street. I had no warning and had to stop working to receive the delivery. They dropped the desk on the sidewalk, damaging the new paint job. They also scuffed my walls and floor and broke the front drawer. They stopped to call the manager and yelled at her in my hallway. She lied and said I told her there was a freight elevator. I asked them to finish the delivery, but the desk is now unusable and damaged. They said they couldn't fix it.
Is VNTG Home Legit?
VNTG Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for VNTG Home. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Vntghome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vntghome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Vntghome.com you are considering visiting, which is associated with VNTG Home, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a vntghome.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Vntghome.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The vntghome.com may offer a niche product or service that is only of interest to a smaller audience.
- VNTG Home protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
VNTG Home Reviews 0
If you represent VNTG Home, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About VNTG Home
The website is designed to be user-friendly, with easy navigation and search functions that make it simple to find exactly what you're looking for. The product descriptions are detailed and informative, providing customers with all the information they need to make an informed purchase. Each item is accompanied by high-quality photographs that showcase its unique features and characteristics.
One of the things that sets VNTG Home apart from other online vintage and antique retailers is the quality of the items they offer. Every piece is carefully selected for its authenticity, quality, and beauty. The team at VNTG Home has a keen eye for detail and a deep appreciation for the craftsmanship and history behind each item.
In addition to their impressive selection of vintage and antique home decor, VNTG Home also offers exceptional customer service. Their team is knowledgeable and passionate about vintage and antique pieces, and they are always available to answer questions and provide guidance to customers.
Overall, VNTG Home is a must-visit destination for anyone who loves vintage and antique home decor. With their exceptional selection, high-quality items, and outstanding customer service, it's no wonder why they have become one of the most trusted and respected names in the industry.
Overview of VNTG Home complaint handling
-
VNTG Home Contacts
-
VNTG Home phone numbers+1 (216) 505-4322+1 (216) 505-4322Click up if you have successfully reached VNTG Home by calling +1 (216) 505-4322 phone number 0 0 users reported that they have successfully reached VNTG Home by calling +1 (216) 505-4322 phone number Click down if you have unsuccessfully reached VNTG Home by calling +1 (216) 505-4322 phone number 0 0 users reported that they have UNsuccessfully reached VNTG Home by calling +1 (216) 505-4322 phone number
-
VNTG Home emailsinfo@vntghome.com89%Confidence score: 89%Support
-
VNTG Home address1235 Marquette St, Cleveland, Ohio, 44114-3919, United States
-
VNTG Home social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
The Classy Home
10 reviews
Homesdirect 365
12 reviews
Collections Etc.
26 reviews
Mamma Mia Covers
10 reviews
AFI Furnishings
9 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!