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Vodacom review: fraud on credit card 4

C
Author of the review
10:49 am EDT
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My name is [removed]

There has been fraudulent transaction on my credit card from March 2017. There has been deductions on my credit card with the narrations "E*PAYD VODACOM MIDRAND ZA754711971"

I have lost over ZAR4, 000 due to these unauthorised deductions. My bank tried to investigate but told me that it is only Vodacom that can be able to trace the person who may be purchasing airtime using my credit card details.

My credit card details are:
EE MUTANGI
Card Number: [protected]
Absa MasterCard

My number is [protected]
Email: [protected]@gmail.com

4 comments
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Alfie Du Toit
Somerset West, ZA
Apr 10, 2021 3:36 am EDT

same problem debit on my savings account - M#pays D Vodaco - had to replace my card (debits linked to card) - standard bank fraud is investigating + Vodacom say it is not linked to them, which I dispute. I suspect that my daughter subscribe to something on her phone, and through Vodacom it was processed. I did not give the authority for the debits as with normal transactions you have to give card nr + pin.

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Alfie Du Toit
Somerset West, ZA
Apr 10, 2021 3:38 am EDT

M#payD Vodaco - details on bank account - mostly R19 debits, *5 on one day, over long period

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Busi Mjiyakho
US
May 24, 2021 3:02 pm EDT

I have had the same thing happen to me. 20 R5 deductions over 10 days. I am not even back home but abroad and I called standard bank and they suggested that I block my card. They said they would investigate. It doesn't even make sense because I don't have a number linked to my card because I am not in South Africa. So how on earth are debit card purchases being made through payd while I am here?

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Tim20233
Cape Town, ZA
Aug 16, 2022 10:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, Vodacom is also deducting and says PAYD Vodacom Express Midrand, In Capitec I haven't subscribed to anything kindly advise because this is online fraud, and its not easy to get hold of Vodacom been trying.

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