Value Plus review: Do not let this company scam you! 375

I bought walkfits online (shoe inserts) and said no to every offer or additional subscriptions they advertised through the ordering process.

I called the 800 number and they said that they can enroll me even if I denied it. I was charged $1.00 & $1.99 from WC*Homeplay & WC*ValuePlus the first month, so I didn't catch it. Charged $19.95 twice the second month. I called and they said they will credit the two $19.95 charges to me in 3-5 business days. *fingers crossed* that they will do it.

NEVER ORDER FROM AS SEEN ON TV PRODUCTS!

They started charging me after I ordered "Debt Cures they don't want you to know about." Must be linked to their website somehow. Called and they canceled but offered no refund. Don't really care, just as long as they quit billing me. Apparently "Debt Cures" has a way of curing their debt, but not ours.

I just got off the phone with these jerks too! They called to tell me I was going to get something in the mail and I was going to be charged unless I called and canceled. I screamed at them on the phone and said that I didn't want anything I didn't sign up for, but they just continued with their sales pitch. They had my phone number, my address and my credit card number. I figured out they got it through a exercise video I had ordered. These people are complete jerks.

Do not order anything offered on TV. All you are going to get is a recording and you cannot speak with a 'real' person and then can't get hold of the companies to cancel. They sign you up for everything they can. DUH! Don't be stupid and think that everything you see is a great or 'free' value...there is always a catch. Don't be a sucker. Quit watching infomercials and get some excercise and go shopping and buy real stuff and get a receipt. Sorry, but I have a hard time feeling sorry for people who fall for this crap.

I also had a charge placed on my bank account for $19.95 with the company listed as WC - Value Plus with the phone number [protected]. when I called the company, the person answered "Membership Services" I asked what this was a membership for and she said it was for a variety of entertainment business to receive discounts. I told her I did not authorize this membership and I wanted to cancell it. She asked for my email to send me a confirmation that the membership was cancelled and the money credited back to my account. I gave it to her. But in the meantime I contacted my bank and have a block on my account and new debit card will be issued. I see that many others have also been scammed by this company.

looked at month bank statement to find these charges donot know why

My last order was for Kinoki foot pads. I don't recall authorizing anything!

Yeh they got me too. But what I don't understand is that I never signed up for anything & just got charged $16.95 on my card. I called [protected] & talked to a guy named Taylor. I asked him the name of the company he said it was "Member Services" and that I had signed up for a discount dining membership. I told him that I had never heard of the copany & never signed up for anything. So he said he would cancell the membership & then I asked for a refund since I had never singed up. He said he would issue me a refund for the 2 payments they had taken. Only time will tell.

Hello (name) My name is John Smith and I am calling from Quality Resources because you recently purchased something from one of our marketing partners and this call may be recorded for quality and security purposes and I will be brief. The reason we are calling today is just to let you know as a preferred customer you’re receiving $50 dollars in gasoline vouchers in the mail. These are free and good for one year and you can buy your gas anywhere in the U.S. Now these should arrive in about 2 weeks so please keep an eye out for them, in the same envelope we’re sending the first 30 days of Budget Savers for only $1 dollar. It’s a brand new saving program that will save you money at a couple hundred stores like Home Depot, Target and Best Buy also restaurants like Chili’s, Red Lobster and McDonald’s. This is something we only send to preferred customers so there is no obligation to keep it and nothing to send back. Even if your not interested, make sure you don’t throw away the gas vouchers, the $50 dollars in gasoline vouchers is our way of saying thank you for being a preferred customer.

Remember the 30 day trial is only $1 dollar. It gives you full use of all the discounts. If you decide to stay a member after the first 30 days your benefits would extend automatically for just $24.95 a month again that’s only if you decide to stay a member after the first 30 days. It would be charged to your (Visa/Master Card/ American Express) ending in (last four digits). You can call and cancel anytime, on the toll free number that’s located on the front page. Either way you keep your $50 dollars in gasoline vouchers as a thank you. You still live in (city/state) correct?

Great, before I transfer you to our verification department to read your address back to you and to verify I did my job correctly, do you have any questions? When I transfer you, you’re going to hear a click. It may sound like I am hanging up. I’M NOT! It’s very important that you hold so you don’t get the same call again, ok? Enjoy your $50 dollars in gas vouchers, please hold.

TCPA=Always Attempt / TOL=we will add you to our internal do not call list.
That’s fine Mr. / Mrs. (last name); if you have any questions call [protected]. We are not calling from Visa/Master Card or American Express; we are a company calling you with a discounted offer. Have a nice day.

This is the script they read to you, they changed their name from Value Plus to Budget Savers but its the same stuff.
www.valueplusonline.com
www.budgetsaversonline.com

How it works is you agree to the dollar for 30 days and then get transferred and they up sell you two other packages. They are trial periods.
$1.00 - Budget Savers goes to $19.95/$24.95
$9.99 - Health Package goes to $49.95
$1.99 - Entertainment goes to $ 19.99 (i think)

unauthorized charges to Visa account.

I just noticed $16.95 charged to my debit card on my bank statement. Called the bank and asked them what this was. They gave me the 800 number, so I called. The lady told me it was for something I purchased over the Internet and was very vague. I said that I want this canceled and the $16.95 refunded immediately as I did not sign up for this. I have no idea how this happened. I might call my bank and see if they can block these people from charging anything my card. I really don't want to wait for a new debit card, so will keep a close watch on this. Also, like others here, I've been receiving these stupid sweepstakes winnings in the mail, but have shredded them and not responded. This is scary!

I didn't realize that was a phone number! thanks, Pastimus.

the memberships are offered through a tela call or they piggy back on select buys we make with our cards. A limited time trial offer is sold for a dollar and if we dont cancel the membership before the trial end, the actual member ship starts automaticly, and take an automatic with drawl of 16.95 each month. we really should be more aware of the situations we find our selves in, this business is legit. We have to be more careful of strong merchants. concerned about the elderly.

just mail catch u later

$16.95 is being taqken from my account. They have an 800 number posted but they do not answer.

I too was scammed. I am furious. Everyone I know is going to hear about this. I am writing to every single news station and I better get a refund ASAP.

I was charged $16.95 per month from my checking account - I didn't authorize charge & didn't even know what it was for.

I just found out I was being charged 19.95 monthly from this company of course I was hysterical about it, but I did call the number [protected] & got through immediately. The csr states they will mail me a form to have my money reimbursed in about 7-10 business days & told me I was charged $279.30 in total so that I can add that info to the form. So, for all those who couldn't get through, KEEP TRYING! I called on Monday morning at about 9:30 if this is helpful. I just hope its as easy as she made it seem ;-)

Same thing happened to me. Did a search on the name and found several complaints on various boards.

I'm going to turn this over to the FBI.

I've had to do this with others before and it worked in the past.

I received a charge on my credit card for 19.95. I had never heard of this bull ### company in my life. I called a [protected] and had it cancelled. The lady was quick to cancel this membership or whatever charge. It seemed fishy to me.

Whoever gave this name was a godsend:

Provell
11100 Wayzata Blvd
Suite 680
Hopkins, MN 55305
Telephone: [protected]
Fax: [protected]
www.valueplusonline.com

Original Business Start Date: March 1986
Principal: Mr. George S Richards, Pres/CEO
Customer Contact: Mr. Michael Murphy - [protected]

I was refunded 100 dollars for something I didn't even know I bought. Thank you!

I just want to know why am I about to be charged monthly for something I have no Idea what I'm getting or what I received...I'd like to cancel, immediately, what the supposed 1 month subscription for a dollar to try out for a month that I never received...please respond asap

I just received a notice from my bank stating they took 16.95 plus it took my account overdrawn and that is 25.00 how do I stop this?

i was also ripped off by these guys. i don't even know what i supposedly ordered. i called the number someone gave and it directed me to a web site . it is www.programstop.com i went to the site and filled it out and submitted. then you can print a form to try to get your money back. hope the is legit.

I had the same issue with this value plus stuff. I was on my way to work and the same number kept calling my cell so I finally answered it and this guy was rattling off a mile a minute and I tried to interupt him to tell him I wasn't interested, but he wouldn't stop. So $114.00 or more later I finally figured out who was getting my money and I never got the two $25.00 gift cards either. They are awful people who should get criminal charges for that kind of stuff.

Value Plus new number to call: [protected].

I am happy you posted your complaint. I had this charge show up out of the blue. I called them and got it canceled and hopefully a refund.

When they first called me about it, I was at a baseball game and could barely make out what they were talking about. I guess that'll teach me to answer calls from numbers I don't know. I even told them I didn't want to sign up for anything on my account but they went ahead and charged me anyway. What a total scam!

I also received this fee on a card I have in my safe and have not used for 6 months. They first tried to blame if on my daughter who has not lived with me for over 2 years, does not have access to the safe, and there is only one card. Then they said ohhh, you daughter ordered something in 2006. They finally found my name, and said I placed the order back in April. I have never heard of these people, and if I had ordered anything from TV, I always say NO, and have them double check to be sure they did not enroll me in something. The woman on the phone was very rude, would not let me say anything, and I was being nice about it all. She said she would have this cancelled and refund my fee just charge in August. I never received a package, or prior fees from something I was suppose to have done in April. So this is the number I called, [protected]. Good luck.

This SCAM is just brilliant! I ordered the Pedi-Paws for my dogs. That is how they got my account number. But the really funny thing about this one is that I only had a certian amount of money in my account. That was for the product. I didn't know that they were signing me up for any thing, so when I checked my account and found that WC Value Plus got to my account BEFORE pedi paws did, I just called and they are reversing the charges. My bank is really good about stuff like this, if they didn't reverse it then my bank will make them. I just sent Pedi paws a e-mail telling them how I felt about this scam, and that they got what they deserved..
If I have to re order, then I won't. They are involved with a scam. Plain and simple.

wondering why don't customers read the terms and conditions before they go clicking on "ok". really why not just ask us to cancel and refund it. we aren't going to say no. jesus we work too just like ya'll do. hell its all recorded so why not ask for the info. we give it all when you call. and of course we are closed on the weekend is every other company that is closed on the wekend fraud too? if we were frauds you wouldn't be able to reach us. just be nice watch your statements. do people really not check there statements for over 2 years? come on...get real. you know you made a mistake. if you don't remember doing it just say so and ask for the refund.

I have to charges from same mn phone number not authorized by me. Each charge is for $19.95

VALUE PLUS TOOK 16.95 FROM MY ACCOUNT WITHOUT MY PERMISION. THEY CLAIM I SIGHNED UP FOR THIS SERVICE WHICH I DID NOT AND WAS TOLD THEY WOULD REIMBURST ME WHICH THEY DIDN'T AND I'M JUST GETTING THE RUN AROUND. ANY SUGESSTING WHAT TO DO

I also was being charged for this. I called and they would not explain to me what I was being charged for, but that they would give me a refund. A few weeks later I received a form in the mail to fill out and asking for the amount I wanted to be refunded. I listed each charge to my debit card and was refunded today. The trick is the letter that came in the mail looked like standard junk mail and I could have easily thrown it out. If you haven't gotten the letter, call them again to send you another one...and open all your mail!

I too was ripped off and found when I went to my bank on another issue with Peticure.com I found this company just yeterday charged my visa debit card $16.95 I never gave my card number as I was in an airplane all day from 6am ubtil 5pm flying back home from an 8 day vacation in Las Vegas. How are they getting my card number when I have only had my laptop since August 1 and I have never entered my card number on it for anything. I tried to call the 800 number today but as it is a Saturday they are conveniently closed so I have to wait until Monday. I will let everyone know the result. I think this company needs to be shut down. I will be calling the Better Business Bureau in Michigan to complain first thing Monday morning. Thank you for this site so people who are scammed can protect themselves.

Who can I complain to get my money back. This company has been taking money from my account. Do know how they got my account .

Please tell me who to complain too.

I just had the same problem because I had a problem with them today and was not sure what to do. I called my credit card and they are going to fix it. i am so upset.

same as everyone else- no idea what this is...

The same thing has just happened to me! I ordered the pedi paws and was then double charged for 16.95! I have cancelled my CC and Im getting a new one. I also called the number and the customer support guy was a jerk, telling me that maybe I should read the fine print more carefully. Maybe this company should not be such deceptful greedy crooks!

I just got charged the $19.95 from wc budget savers mnth today. I called my bank and disputed the charge and they are looking into it. Plus I call that 800 number and talked to a Patty who said she cancelled my membership. ( we'll see) I told her my bank is looking into it also. Deb