Value Plus review: Do not let this company scam you! 375

I would like to know how can I get my free gas card that I was promised.

03/17/08 CHKCARDWC *VALUE PLUS-[protected] MNUS $16.95
(pending)
03/17/08 CHKCARDWC *ESSNTLS FOR800-47542 MNUS $16.95
(pending)
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Those are on my bank statement, and they didn't even fill in their entire number. I don't know how they got my check card number either and I really upset about it. I count on that money being there, and here I used to think we had to be mugged in person. Turns out I was wrong. The electronic world has allowed thiefs to sit behind a dang computer!

Thanks for the number!

My recommendation, to completely remove your card from their database and others is to get a new card. Otherwise, you credit card number is being stored all over the place. That's all they need is your credit card number with the exp. date to charge the account.

Unfortunaly, I think they got my number when I purchased from a Television Ad... never again.

Under terms and conditions of this company, they have a contact # to call [protected] to cancel membership. This number is not valid and I cannot find any other phone numbers that are valid with this company.

I had called them after seeing a charge on my American Express Account and not only have they been charging me 19.95 a month for 9 months, I had another account as well where they were charging me 14.95 for 14 months. They owe me $408.80 and now they are sending me a letter and I have to mail a complaint back to them... Total BS, I told them it was like a ramsom instead of a service...

This scam cost me over $50... they had been debited money from my account on more than 2 occasions, and 2 times in one day! ...I called recently and a very polite person answered the phone. I lost my temper when they tried to say they could only credit back one payment.They "suddenly" saw the rest of the payments they took out.
Be persistent and firm...and you will get your money back!

They are taking money from my mother who is dieing from cancer and we cannot get them to refund the money she needs for her medication.

I ordered flowers through YOUFLOWERS and Value Plus is an affiliate that offers discounts for them. I noticed today that there is a charge on my card and it wasn't authorized by me, so I filled a complaint with the BBB and FTC. I will call Value Plus on Monday and demand my money back and I will also call youflowers and file a complaint with them also.

Thanks to one posting on this site I was able to fix my problem by calling Provell. I too signed up for a product, a magazine subscription, and was then charged $14.95 per month from Value Plus. All the above comments are correct, this company is fraudulent! Do not waste your time and call Value Plus they will just lead you on a string of 800 numbers to call.

i too have had value plus charge my account with fees of 16.95 to my checking account for the past two months. my situation is that the most recent charge sent my checking account into the negative. Therefore, i was charged overdraft fees because i didn't expect this charge. I've spoken to the company of Provell and they told me that they can't do anything. As a poor college student i need every bit of my money and because of the fact that they took money out of my account and caused me more expenses than i ever could have imagined, i will be taking legal action. This SCAM has got to stop.
Now, let's say i did sign up for this so called "membership service." Why then, over the past two months of being charged, have i not received anything for my money? What have i become a member of? (Besides the large population of Americans who have been victims of this Value Plus scam.)
I and my attorney are both going to be writing letters to the PO Box address that they gave me.

How can we start a Class Action Suit against WC Value Plus?

I was taken by WC Value Plus also. They gave me a hard time when I was trying to canccel. When I asked them what did I purchase or subscribe to, they dummied up and told me they wouldn't have that information.

AVEN800-475-1942 MNUS

also I need to call back because this person seemed to rush me off the phone when she explained that it'll be refunded but couldn't hear me when I was saying my email to her. but I did not get a confirmation on my email account so I must call back and make sure they got my email correctly and make sure I get that confirmation number. Has anyone else gotten a email with there concellation #?

ur not going 2 get a confirmation from these people, they rushed me off the phone i had no clue that this company even existed until i looked at my bank statement, i call the number on my statement they say the phones 4 down call back in a hour, and they hang up right away, its now 6 pm and the phones r still down, lol im going thru all this because i ordered the free sample of eztenze 4 a friend, and that ### dont even work. what 2 do?

extenz*

I too had charges of $16.95 withdrawn from my bank account for the last 3 months! I called and they said they would cancel and issue a refund but that it won't show up for 2 or 3 statements! I then went online and saw all of these complaints against them and tried to call back and they wouldn't answer my home phone. So I called on my cell phone and they answered! I got another person this time - Shirita?

yea right! She gave me a verbal confirmation over the phone - but by then I was so mad so I went online to their website and sent them an email that I wanted my money back in my account by the end of today. I told them that their scam would be a good story for the media - 20/20, 60 Minutes, DateLine, Nightline, Fox News. This was their reply:

Your membership has been canceled and refunded.

Please let the media know that you gave your authorization during an internet purchase of an "as seen on TV" product. Because WE WILL. Do you remember an offer for a $10.00 cash back for trying our membership.

Great Story

Thank you for your order
Membership Services

I ask for proof that I agreed to their scam - but of course - nothing! They seem to think they are invincible and that no one will bother to pursue legal action on the small amounts that they are stealing- that people will just blow it off.

So... I agree - who thinks we should initiate a Class Action Suit against these thieves?

I RECEIVED A CALL AT WORK FROM THIS SO CALLED VALUE PLUS COMPANY AND THE WHOLE TIME ON THE PHONE JUST DID NOT SEEM RIGHT TO ME. I TOLD THE SALESPERSON I DID NOT WANT ANYTHING TO DO WITH IT AND HE SEEMED A LITTLE FRUSTRATED AND SAID TO CHECK IT OUT FIRST AND THEN CALL BACK AND CANCEL. I SAID, WHATEVER, AND HUNG UP. I IMMEDIATELY GOOGLED THIS COMPANY AND SAW ALL THESE COMPLAINTS. I CALLED MY BANK COMPANY RIGHT AWAY AND EXPLAINED. I WAS ADVISED THAT NOTHING HAD BEEN WITHDRAWN FROM THEM AND THEY WILL CLOSE MY ACCOUNT TO MAKE SURE. JUST TO GET MY TWO CENTS, I CALLED THE 800 NUMBER AND TOLD THEM THAT I HOPE THEY WITHDREW WHAT THEY WANTED BECAUSE MY ACCOUNT IS CANCELLED. HAHA! HOPE THEY FELT STUPID! BECAUSE THEY SURE DIDNT MAKE ME THEIR ###. I DONT KNOW HOW PEOPLE CAN EVEN WORK FOR THEM! HOW SAD...

i've gotten scammed as well, problem is i'm not sure how it even happened.. i got a call maybe a little less than a week ago from an odd number saying that i had made a purchase through their company and was now elidgeable for a $40 gas card.. all i said was "ok" never agreed to anything or even gave them any information, just confirmed that my name was accurate then this morning i noticed two withdrawls from my bank account, one for $9.95 and one for only $1 from AMA health options and Value plus-V.. if you notice these charges on your bill call their number right away! luckily they are very polite and will cancel your account without question, but if you dont catch this right away they will continue to bill your account for $50 a month and will not cancel your account after that... i dont even know what i had bought to bring on this scam.. it needs to be stopped!

I would like to see something done about the ability of these companies to tell you if you don't respond in 30 days your account will be charged. I is inconceivable to me how this can be considered an authorization to open an account. After calling to cancel the account, I was told by Theresa there would be to future charges to my account, and the "pending charge" to my account would not me made. I pray she was being truthful. If anyone else is having problems with these folks, (they have various names, WC *VALUE PLUS was the name on my account, ) be sure to let your bank, credit card company, and friends and neighbors know perhaps knowledge will stop this unscrupulous activity.

My bank gave me the following number; [protected]. It connected me with an individual named Richard. I told him to stop the charges, immediately. He complied. He said to check the status on the following web site; www.membersstatus.com. Just as a note, the lady I spoke with at my bank said that this group had gotten hold of her checking account information through a purchase using her debit card, and she lost a bunch of money. These people need to be stopped. Fortunatly for me, they only got me for 2 months. Spread the word. These people are almost as bad as politicians.

I have just noticed an 16.95 debit from my checking account. I didn't know who or what value plus was so I googled and found all of these complaints against the company. I just called and asked when did I authorize this and they gave me a date which I didn't authorize this on. So I asked them to cancel my membership which they claim I got in February but are just know taking the money out of my account, so I've decided to get a lawyer involved. I feel as if we all come together and file a law suit against this company then maybe they will learn a lesson.

Just call and ask for the service(s) to be cancelled and ask for a full refund. You may have to fill out a form if the charges go back further than two months but they do refund your money. Please watch your credit/debit statements closely each month so you don't let charges build up, you must be responsible for your own accounts because these "scams" are everywhere.

Just happened to me. I have to wait 72 hours to get the charge to appear on my CC and then reimbursed, but the 800# they provide seems to be the 'membership services' that credits you back the fraudulent charges... Keeping my fingers crossed!

Because of this forum, I'm going to take detailed notes of all my phone calls starting today so that when they say "we have no record of calling to cancel" I can fire back that I have a record here... too bad I can't record phone calls, that'd be sweet... =)

Good luck everyone!

When I ordered the vacuum cleaner a few months ago, the person I talked to talked so fast, I couldn't understand what he was saying, and I couldn't hang up until he asked about 4 questions, when I was given the opportunity to disagree with whatever he said. I just called your cancellation number, and told them to take my name out of your books, and stop charging me that $16.95 monthly payment for something that I'm not using. They told me it would take about 7 to 10 days, and I'd receive confirmation in my e-mail. I believe it can be done faster, so please do it as soon as possible.

The same thing happend to me, I had gottan weary of the agreement I had made when i purchased a book "kevin Trudeau" and signed up for the 3 free months of 3 magazines of my choice. I haden't gottan anything telling me how to cancel so the first number I saw, I called. I had then been told to call someone else and I did so and canceled my subscriptions. I called my bank yesterday and they told me I had a transaction for $19.95 taked out of my account from value plus. So when today i read these statements from people I realized it was a scam! So I called the bank again, come to find out they took the money out of my account last month too! So commerce is currently fighting it, A HEADS UP - CALL, CANCEL, AND MAKE SURE TO GET THE PERSONS NAME ALONG WITH THE CANCELATION CONFIRMATION NUMBER! That is the best way the bank can fight it to get your money back!

Kim, I planned on cancelling before the 30 days, then I saw this on my bank statement: WC *VALUE PLUS-V [protected], but with so much stuff going on in my life, I forget easily (Which is what they hope you'll do). I called them after hours and a machine told me to just go to:

https://www.programstop.com

and fill out some of the information, it should stop all future transactions.

Hope this helps.

It is strange, I never knew nor do I recall requesting this service. This company has been charging my credit card for the last 10 months. I throught that it was the credit card protection insurance that I have on all my cards and never really paid much attentio. Until I was about to pay the card off and realize that this is a fraduant charge. From now on I will look very close to all my statement including my bank statements. BUYER BE AWARE.

THESE ###S ARE MAKING BANK ON INNOCENT PEOPLE LIKE US!

My story is basically the same as all the other ones on here but what I'm not reading is if anybody got the money back or if I have any recourse, did anyone try anything and did it work?

I had the exact thing happen to me...it caused me $60 worth of over draft fees as well. First I called [protected] and was placed on hold for over 45 minutes before I hung up realizing that no one was going to help me. Today, I called [protected] and got an operator right away who was able to not only cancel the "account" they'd created for me, but refund the $33.90 ($16.95 on 2 occasions). I then called my bank back to inform them of the refund and to ask to clear the over-draft fees. That process is still in the works. We'll see. I'm probably out the $60. BUT - I really believe that the new number is a result of all of the complaints from people like ourselves who have stepped up to inform others!

I had the same problem.

I have recently noticed that this company has been charging me 16.95 for something that I did not sign up for. I call a 1-800 # and was told they would cancel my account and refund my money. I called my bank and informed them of this, if I do not have my refund by tomorrow thats when they are going to call this BS company. I have been able to find a lot of bad things about this company just by doing randum searches. This company has been doing this to people for a while now, guess the best bet it to call the better business bureau! This company has been doing this to people for a while, this is wrong that they were not shut down!

WC *VALUE PLUS [protected]

If you would like to take action about these scammers, file a formal complain with the Federal Trace Commission. The BBB is a great organization and all, but the FTC is government. If anyone can do something about this, it's the FTC. Here are some links

http://www.ftc.com

https://www.ftccomplaintassistant.gov/

I got a question... when you guys canceled the memebership thing right away... did you guys get your money back? Beacuse i just went on my credit card account and i saw two charges $1 and $9.95 and i googled it and i got the compalint pages and i called the companies and they canceled it and said they will refund my money... did anyone do this and got their money? I will cancel my credit card but i am waiting for the refund... anyone got answers?

I just received a call from these people claiming to send me the $40 is gas vouchers and signing me up for the $1 trial version of value plus. The have an old inactive CC# so I am hoping it doesn't go through my bank account. I did call the [protected] number and tried to cancel the membership. They don't even have me in the system. I was told it takes 48 hours to put me in the system. I will call back tomorrow and Monday to get it cancelled. Even if they have an inactive CC# I don't want them having access to my bank account.

I will send a complaint to the Federal Trade Commission.

Even though they called me on a Saturday, the number to call and cancel isn't in operation on Saturday. *sigh* I'm such a sucker, and wish that while I was on the phone with them that I would have googled this sooner. I would have seen this and just hung up on them.

Same Scam here folks. I was signing up for an online survey business venture called getting rich with google. I agreed to purchase their trial cd rom for $1.00 and the next thing I know my bank statements show charges from several companies including Value Plus, Grant Search etc. I contacted my bank and they provided me with contact information for these companies and so far it has cost me quite a bit of money but the companies I've contacted & requested cancellations with have been forthcoming. But I am still working on some others for about 3 months now. Can't trust anyone.

Forgot to mention I called the phone number [protected] & listened to the full recording messing (of course they're not open on a Saturday) at the end it listed a customer service web address of www.programstop.com, gonna give it a try & see what happens. Good luck to everyone they've taken advantage of.

i beleave its a company called quality resources .
i had he same problem but they hit my acount also saying they were med plus and i called and a call service person answered i asked her whatt the company name was she said they went by a bunch of names when i finally canceled with them i asked and they said quality resources . i never agreed to have anything taken out when you but something off the internet or over the phone they are selling cc info and phone number and address to them they are located in clear water florida they have a website qualityresourse.com

Basically, deceptive and fraudulent use of the mails to maneuver unsuspecting people into a renewing membership. That you must cancel or you get charged, whether you okayed any purchase or not. Membership should cancel automatically and the company should contact you for permission to renew.