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CB Web Design and Development Value Plus Do not let this company scam you!
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Value Plus review: Do not let this company scam you! 375

K
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I can't contact this company to stop this and the only reason I figured this out is because it made my account balance over limit. I am careful usually and I don't even use this card anymore because the interest is ridiculous. Has anyone out there figured out how to contact them and set them straight?

What kind of products have people out there ordered before they discovered that this company started showing up on their credit card statement? I know myself I ordered Lens Dr the liquid eyeglass repair stuff that you fix horrible scratches so you don't have to buy another pair of glasses. Since figuring this out I have probably spent that much because I didn't notice these charges until now. They are charging me 16.95 and have been since Feb. at least. I am so mad it is ruining my mother's day with my mom. She is sitting in the other room while I try and figure out how I can fix this problem but because it being Sunday no one is answering any phones even my credit card company. So I guess I will have to wait until tomorrow to flip out all over again.

DO NOT LET THIS COMPANY SCAM YOU

If you order something just order that product when they ask you if you want this and that say no. No special speedy delivery or anything besides the product at least that is how I think I got this charge on my account. Who knows I will never order anything online again.

Which stinks because I don't drive and this comes in handy occasionally.

Thanks for listening,
Kim
New Bedford, MA

Update by Kim Mc.
Dec 06, 2006 11:45 pm EST

I just got this value thing in the mail yesterday and I left it on the table. My husband picked it up and asked about it, so I put the address in the computer and came to this. I called [protected] and got it cancelled before I was ever charged thanks to my nosy husband. I am so glad I came across this board first.

Sorry to all who didn't catch this in time

Kim

375 comments
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Brandy & jeremy Sturgeon
Oct 20, 2008 10:36 am EDT

OH my Gosh thank you guys so much since march of this year they had been taken out 16.95 from our account and we had no clue what it was. I called the [protected] and the lady help me out and canceled the membership. I thought i would look it up since we kept being charged and behold.. thanks so much i can not tell you how gratful i am to the person who found or got the number. I was gave a web site to go and cheak in the morning to make sure the charges are not to come out anymore. www.memberstatus.com so bet your bottom that i am gonna make sure they dont charge us anymore this company has taken 136.50 from us thank goodness i found this.. she also said it was by something we ordered online which is crazy. becareful guys and thanks again.

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Lisa & Blake
Oct 23, 2008 1:18 pm EDT

I just noticed a charge on my account from this same company and it had the phone number listed. It was only $1 but it is still scary that someone can charge to your account with out your consent. My fiance and I recently purchased the 10-minute trainer system from Beachbody and we keep receiving so many spam emails and soliciting phone calls. I called the number listed and she said that I was in my 30 day trial. I told her that I wanted to cancel and she did. I am never going to order from that company again. I have never had so many problems ordering something online than I have with Beachbody.

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Jen Ayers
Nov 06, 2008 3:51 pm EST

Does anyone know if the companies we bought something from know about this happening? The only place I've been to when I noticed the charges was a game website. I purchsed a couple of games from them.
I want to know if they have anything to do with it. I'm e-mailing them about this tonight.

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j defosse
Nov 14, 2008 10:19 am EST

I noticed that a charge of $16.95 had appeared on two of my credit card statements. I called the number [protected] snf they told me it was a monthly membership charge. I did not authorized this charge and told them I wanted to cancel it now! They gave me a confirmation number and told me it was going to be taken care of. If it is on there next month I am calling them back and demanding a full refund. If nothing happens then next stop is the Attorney General of my state.

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th
Nov 14, 2008 5:23 pm EST

Ask for a refund ALWAYS...they give refunds, no matter how long ago it goes back with no questions asked. They cancel and refund, that is what the reps are there for. I worked there and can verify. If you get someone cranky ask to talk to a supervisor. Stand up for your rights!

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ecyrba
Nov 17, 2008 1:01 pm EST

This company will not return my money after charging me twice for the product. the keep saying it will be refunded but after 6 months and 25 calls, still no refund. They are typical of the companies that intentionally structure their company to refuse refunds even if they steal from you.

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RAQUEL DIAZ
Nov 21, 2008 11:43 am EST

I had the same experience with that company. They withdrew money from my account for three months before I noticed what they were doing. Swindlers!

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Robin Park
Nov 22, 2008 5:33 pm EST

I too was charged 19.95 and I called the number and it gave a website of www.programstop.com I went to the website and cancelled Good Luck to Everyone.

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Marilyn Stokes
Conroe, US
Nov 23, 2008 9:19 am EST

Please cancel my membership immediately! I HAVE NOT RECEIVED ANYTHING OF ANY VALUE OR USE FROM THIS WEBSITE AND WILL NOT KEEP PAYING FOR IT!

Thank you

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Ron Schade
Nov 24, 2008 5:29 pm EST

My bank called me and told me that "WC Value Plus" tried to charge my account but the charge was denied. I have never had any contact with this company. I had my card cancelled and am having the bank issue another one.

I had another company called "At Home Rewards" that tried to charge the same amount of $19.95 which I see is another topic on this site.

I would recommend checking your bank statements, or online bank accounts frequently and changing your cards periodically.

This is so sad. We work hard for our money. Is there any government agency that could investigate, and prosecute these companies?

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Steve Grove
Nov 25, 2008 10:13 am EST

I just phoned to cancel as after two months I stil hadn't received anything from them, no welcome pack or any other offers. I suspect they get a lot of people cancelling as it was too easy, no argument no questions. They say they will credit my account in the next week, will see if that happens or not.

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renee koenitzer
Nov 28, 2008 1:12 pm EST

they got me, too. this company wanted to sell me a service to get discounts on things like automotive deals, pet savings, etc. they charged my checking account $19.95 and i got nothing.

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Sherry
Nov 29, 2008 5:54 pm EST

Thank you to all the people who took the time to write I hope I will be able to get out of this mess ! here a link for Better Business Bureau http://minnesota.app.bbb.org/report/1530

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terrell spaulding
Brunswick, US
Nov 30, 2008 8:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i was taken the same way. i had to go to the bank and get another debit card and cancel my old one i called the number and said not to take any more out of my account and i had nerver heard of them a few days later they called me on the phone and wanted me to verify my social security number. i hung up and reported them to cyber fraud complaint and they are checking in on it so if you are in the same boat please turn them in and lets get thier butts.

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jennifer03878
Somersworth, US
Dec 08, 2008 7:32 am EST

Thank God I found this. These ### have charged my bank account twice for $16.95 each time. I now have the number thanks to all of you and I will be contacting them for a refund for both months. I cannot believe that my bank allowed them to take the money out, especially since I contacted them and told them that this charge was fradulant! I never signed up for anything and can't believe they stole my credit card number! I have been out of work for 5 weeks and cannot afford to have even 1 penny be taken from my account. These people are going to regret doing this to me! It's amazing how scummy people have become! Thank you to everyone who has provided information on these people!

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babygirl
Anaheim, US
Dec 17, 2008 6:06 pm EST

hey guys if you order online after the transaction there will something pop on the computer says there is a rebate of 10 dollars or something enter ur email and thats it theyll gonna capture all ur info from ur previous orders so the lesson is dont get caught by this scams after u order log out and close it dont fill any other thing...i had my money back ...they refund it to me..so be careful next time..

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sorry customer
US
Dec 18, 2008 8:34 am EST

Heavy upselling of product left me with a bad feeling. I canceled the next day and was told that I would receive $50 Walmart gift card for my trouble. B.S. don't waste time. Montel Williams is endorsing garbage...should have known. Never again.

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scam_me_not
Evansville, US
Jan 03, 2009 2:02 pm EST

These clowns tried to rip me off too. The company is actually Provell, the Better Business Bureau page on them is http://minnesota.app.bbb.org/report/1530 Fortunately my bank was a little more cooperative in reversing the charges. Oddly enough I went through this SAME crap almost 10 years ago with these same bozos! I had bought something through a Damark catalog (yet another name these crooks do business under) and the beginning of the following year they charged me for a "membership" I did not request. I filed a complaint against them back then & got my money back. A few months later the Attorney General of Minnesota called me; they were investigating them for fraud back then! I can't BELIEVE these dirtbags are still in business! I filed another complaint against them with the BBB for the latest unauthorized charge, I would definitely contact the Minnesota Attorney General too! Good Luck!

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kimmi
US
Jan 19, 2009 6:24 pm EST

I too was taken by this scam. I saw the charge for 1.00 on my bank statement and thought I'd check out who these people are. I ended up here. I had ordered the snuggies online sometime over christmas and this is where they got my information from. I've just called the 800 number given here and their computers are froze...hmmm. I'm going to my bank tomorrow to either cancel my card or have them freeze any charges from this company. Thanks all for the info.

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Mary Waller
Odin, US
Jan 21, 2009 7:58 am EST

When I signed up I was to get a $25.00 gift card. Got my letter telling me how to claim my card. When I go to the website address given on letter it is an unknown address. It must be a scam about the free gift card.

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debbie
US
Jan 26, 2009 10:34 am EST

Office of Minnesota Attorney General Lori Swanson
Tel: [protected] or [protected]
TTY: [protected] or [protected]
I would recommend every one contact this office and let them know how these people are doing business in there state. I refuse to go down without a fight. They know there doing us wrong.

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amy
US
Jan 28, 2009 12:21 pm EST

This company has been taking $16.95 a month out of my account for a year. My husband contacted Michael Murphy and had a few choice words for him. Mr. Murphy could not provide any record of an agreement between him and I allowing him to charge our account. We have contacted the Better Business Bureau and have received a case number. I hope this issue with WC Value plus can be resolved. All the information on this page was very helpful and greatly appreciated. Thank you.

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chapwolff
Tacoma, US
Feb 03, 2009 11:12 pm EST

I havn't had any big charges, only 1.00 at a time, but i have a feeling that it is giong to charge more eventually. What do I do, do I call their number and cancel my account? Will that work or would that just be more trouble than it is worth.

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tmrrrr
Lawton, US
Feb 06, 2009 5:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been on the phone with this company today. The same story. 19.95 a month but they took 19.95 for four straight days this month. Of course no record of us in the system. We called them and they were vague with info. The man would not give us an employ ID number or any info other than his name was none other than Chris. I think for the first time in my life my blood pressure went up. I googled them as we were talking and got this web site and the pressure went even higher. Our bank is currently trying to get money back and cancel the account. What a nightmare.

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victims
Springfield, US
Feb 10, 2009 12:15 pm EST

all you should visit this website ftc.gov file the complaint form, it may help to take down this stealer

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trsh115
Glendive, US
Feb 10, 2009 3:58 pm EST

Ya know i feel bad for the people who work there since they aren't the ones who signed you up and they are just a bunch of teenagers looking for a summer job that get yelled at the distribution partners are the people that should be getting yelled at they sign you up not the people who cancel it and refund it for you

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sweetsunshine
US
Feb 14, 2009 9:57 am EST

This site has been really helpful. My dad called and asked me about a WC Value Plus charge on his credit card. He said he had no idea what WC Value Plus is or how they end up charging his card, for the second month. I looked over his transactions and found the WC Value Plus charge along with their number [protected]). I googled that number and came upon this site. I now realize that it is a scam after reading others' comments. I called the number but got a recording that they are not open on Saturdays. I went to the website they gave on the recording (programstop.com) and filled out the cancellation form. I am now waiting to see if this actually works or if the cancellation is also a scam. My dad plans to call the credit card company to make sure these charges stop.

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virgie
Bremerton, US
Feb 18, 2009 4:57 pm EST

I just found out I have a charges today 02/18/09 - WC Value Plus" [protected] MNUS and FUNSOURCE M800-47542 MNUS for $19.95 each I was able to talk to Customer Service [protected] today and they cancel and credit it. Hopefully they will, but I already talked to the Bank and once posted they will Credit it. Hope you will also fine the way to have your money back.

Virgie

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noone special
Charleston, US
Feb 18, 2009 11:06 pm EST

The majority of what I see wrong about the address that most of you have been entering the web address wrong. Second of all, if you have been charged hundreds and even thousands of dollars, then who, but yourself, can you blame for not checking your statements. These are legitimate memberships and you have to physically enter your information to be signed up. There are recordings and electronic signatures on file to back up these charges. That's why we are still able to do business. You guessed it, I work for the company. So go ahead and spend all that money getting legal help when it won't do you any good. We have covered all of our bases on every aspect.

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Amanda882
Bronx, US
Feb 23, 2009 10:51 am EST

Thank you so much for providing the number. I have been scammed like this before but I had caught it like 4 months down the line. Today I checked my bank account and I saw a pending charge for MC Value Plus. I called the number and told the woman to cancel it. They are going to refund my money and no other charges will be made to my account. I also told her to take me off any list that they may have with my number...she placed me on a do not call list. This company is so annoying...ugh!

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lulu
Crescent City, US
Feb 23, 2009 10:37 pm EST

ok. So I searched and searched for an anwer to stop this mess, because the 1-800 # I called didn't go through and it was suppose to be normal business hours on a Monday so I had no idea what to do. I couldn't understand what the website was the operator said to go to it sounded like programdot.com but it's PROGRAMSTOP.COM and it lets you fill out a quick cancellation form if you can't get hold of an operator. And if you want a refund it has a page you can print out for that. The best advice I can give. I'm sorry to everyone that this happened to, it's unfortunate that's the way the world works. GOOD LUCK!

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Rita
Fort Wayne, US
Feb 27, 2009 8:42 am EST

I get charged $16.95 a month since last July. When I call all I can get is a woman who I can hardly understand and all she does is make me very angry. She could not even explain what the charge was for so I called my Visa rep and he was able to get them to pay back two months. I figure the still owe me 5 months that I know about. I anyone know what this is all about...I would certainly appreciate. I will keep after the scammers until I get my money back. Maybe send a letter to the Attorney Generals. I am always very careful who I give my Visa to online. I might have to end up gettin a different Visa card number.
Rita Koomler

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Morgan1989
Rockford, US
Apr 05, 2009 1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just noticed a charge to my account for 16.95 twice on the same day! They had sent me things in the mail but I don't even remember giving this company my bank and card information so I called the number on my statement [protected] and [protected] they said they were closed but that I could go to the website www.programstop.com and I could cancel my subscription and get my money refunded I'm just waiting to see what happens next.

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None of your Business
Springfield, US
Apr 16, 2009 10:13 pm EDT

These guys are ###ers they stole $400 from me for over a year before I caught it on my statement. I believe I got this when I ordered the TOBI a year ago and they gave me a bunch of offers and a number to cancel them. I thought I cancelled all the offers but I guess not. The TOBI was a ### product too. I have never seen the gas card. The rep at the number insisted that they send me discount offers. Nevertheless I have not seen any discount offers at all. Basically they charged me $40 per month. One under PRO*VALUE PLUS MONTHLY and one under PRO*HOMEPLAY MONTHLY, each charge was 19.95 and both look exactly the same. I don't know what offers they speak of, but it's not worth my time to try to figure out what state they are in to bug the attorney general. Still those ###ers got almost $400 of my money, I hope they rot in hell.

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Eddie Harrison
Catonsville, US
Apr 27, 2009 3:23 pm EDT

I have attempted to cancel a "Value Plus" offer within the 30 day grace period. The number listed fot this purpose([protected]) is a offer for sex conversation. After calling the 800 information line, the number listed for "Value Plus" is not in service. Is this a scam? Does anyone have a sugestion before monthly deduction of $19.95 begin to be chagred to my account?

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Eddie Harrison
Catonsville, US
Apr 27, 2009 4:08 pm EDT

I FINALLY WENT TO MY BANK (BANK OF AMERICA) AND EXPLAINED THE VALUE PLUS MIGHTMARE I WAS EXPERIENCING. THE BANK WAS THROUGHLY FAMILAY WITH THE SCAM' HAVING RECEIVED MANY COMPLAINTS AND CANCELLED THE DEBIT CARD, ISSUED A REPLACEMENT CARD ON THE SPOT AND BLOCKED ANY FUTURE "VALUE PLUS " CHARGES. GOOD LUCK WITH YOUE ISSUES. eharri9769@aol.com!.

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trsh115
US
May 06, 2009 12:23 pm EDT

You guys are the ###s i work at membership services and we have to deal with all your ### we didnt sign you up our distribution partners do and they wont give us info on them i am only eighteen and i get [censor]ed out everyday and you wanna know most people have two membership they get signed up for and they only think they have one and wether they ask or not i cancel both unless there mean than i dont ###ing care they can get charged we dont sign you up we help you and you ###s call and freak out at us calling us ### and ###ers for stealing your money and another thing i have listened to the calls and people do accept them they dont realize trust me i know i RQ them and someone will call you and let you listen to you accepting the membership its a good feeling to RQ you ###s just cause you will get that call and they will ask you if you would like to here it! Bye and be nicer cause than we will help you!

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trsh115
US
May 06, 2009 12:30 pm EDT

and it feels good to say all that since i can't over the phone it sucks we have done nothing wrong but try and help you its the people you are making purchases from either over the phone or over the intrnet that are screwing you cause they get a bonus each time they sign someone up and alot of teenagers work out there when school gets out it sucks going to school all day than getting yelled at by a bunch of angry adults and believe me i know why your angry i would be furious but would you yell at any other kid like that when we are only there to help you!

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WildFate
Orange City, US
May 07, 2009 7:47 am EDT

This is supposed to be the site to get your $40 cash rebate from value plus. I think everyone should get out there info and apply for the $40 if enough people go it should put a nice dent in their bank account for 4 months see how they like it.

http://www.valueplusonline.com/open/form/40

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Dedra
Shawnee, US
May 29, 2009 9:07 am EDT

How did this happen? Why are they allowed to just use my info to get my money? I still have one charge i cant get to It's Subscribe Credit report havve you heard of it

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