Wegmans Food Markets
Reviews and Complaints

I bought strawberries at the Dick Rd location in Depew, NY. I PAID $6.99 for 1 lb They we're not ripe. Even after putting sugar in them it did not make much of a difference. How can you put out fruit for your customers when it's not even ripe and claim on your receipts "Everyday you get our best.? Now I'm out $6.99 plus not having a good bowl of ripe strawberries.

Susan Burkard
4659 Cotherstone Circle
Clarence, NY 14031

I shopped at a Raleigh NC Wegmans and happily found some foods from the north. It was a pleasant experience and I had a very good burger there, but the store is far from my home. A store opened a little closer to me in Wake Forest NC, so I decided to try it out. I found that the brands I found at the Raleigh store were no longer carried by Wegmans. That is reasonable as they need to cater to local customers. However, it is not reasonable when a 67 year women is purchasing wine, for her to be confronted by a rude "manager" and told that she has to follow the rules and go to her car to get her ID. It turned out that the "manager" was a front end manager and I asked for store manager. Another "manager" arrived and told me that it is uncomfortable for them to ask, but we have to follow the rules. I asked again if she was the store manager and she said that she is an assistant manager and the store manager is not there today because he needs to spend time with his family. This is a most ridiculous situation that disrespects customers by setting asinine "rules, " and tag lines to say to customers. It makes for ex customers; like me. BTW, the burger was NOT good in Wake Forest—greasy mess with the wrong toppings and grease saturated bun.

On August 12th I purchased cucumbers for pickling. The next day I woke up to nasty mold covered cucumbers! The gherkin cucumbers that I purchased were fine; the the mini cucks @ $2.99 per pound where AWFUL! They were too nasty to even pick up to return to the store.
OP#398315
08/12/21 04:05PM [protected]

I am trying to upload photos of the mold and my receipt but I am having a hard time. If need be I can bring receipt and photos to the store.
Jeanette Jackson
105 Montera Ave
Fredericksburg VA 22406
cell: 615.788.0777
[protected]@hotmail.com

I am so disgusted with the price increase at Wegmans since Covid and especially ordering delivery through Instacart. I have complained to Instacart and told that Wegmans inflates their prices for delivery. I am semi-disabled and some days, I have a difficult time getting to the store. Shame on Wegmans for taking advantage of the elderly, disabled and using Covid to raise their prices!

Please don't take this personal and I want nothing. I just wanted to let you no someone fell asleep at the wheel, I shop every week at Wegmans and have recommend it to all my friends, At 74 the one;s I have left. Back to the subsect, I bought a can of Wegmans 100% Arabica ground coffee French roast and it was only half full . Don't no is if was a machine malfunction of someone asleep at the wheel.
Thank you.

Hello,
the HR department had me in an interview and was asking me questions that I did not feel comfortable answering and had denied my application rudely within 12 hours of my interview and was wondering if they were being bias towards me because of the questions that they had been asking me..

I did not feel comfortable answering this information but felt as if I was forced to do so and this happened 5/13/2021 and today is 5/14/2021 so they had rudely denied my application after intruding on private information that I didn't feel comfortable with anyone knowing so I am wondering if we can speak on "shredding" this information or if we can have a discussion on how we can settle this dispute because I don't even feel comfortable shopping at your store until this is resolved. I feel like the HR department was very rude and I didn't get a fair interview for the position, also that they were bias towards me with the information that they wrongfully gathered.

I feel violated, upset and want answers going forward.

Thank you.

Courtney

I have a medical condition that does not allow me to wear a mask. I shopped and had all my groceries ready to check out and Carole at the emmaus Wegmans in Pa started freaking out while putting my groceries on the belt. My friend was with me. She spoke down to my friend bc she was loading groceries. She yelled at her to stop. Carole then got her manager involved bc she was so scared of my friend. The manager came over with an attitude and started talking down to my friend telling her to stand behind the yellow line. She was behind it. I told them both to not get heated. The manager ignored me and told me friend to stand further away. I said it's fine we can leave. I just thought we could checkout without any problems. The manager said that it's her right to tell us what to do and we can leave. I said we can just leave I guess you don't want our $1000 worth of sales today. She said not a problem. I'm just shocked at the attitude and belittling that went on. We had a wonderful time at the store. I didn't want to get into it but these 2 women had it out for us. Disgusting Wegmans do better!

Went there yesterday after surgery for medication That they filled before on 3-16-21. I explain everything to Merissa and showed her a type list of medications I take and that I didn't need refilled. Yet she chose to request a medication I just had refilled 13 days before. I then told it would take 7 to 10 days to recieve my medication yet your instant card is within 2 hours. I am suppose to my medication now. The one she had filled is for 120 pills verus the one I need is 10 pills.

Bought this salt in a 10oz. The grinder part works well. You want to know the not-so-great? It doesn't seem to be re-useable.

If it's not, and I have to toss this out, that's a real shame. I bought a Wegmans Coarse Himalayan Salt Refill, and I can't use it. Great.

We all need to be more environmentally conscious, and I don't want to have to buy a separate salt grinder for this. It really is the small things, guys, that makes a difference.

I ordered 32 items but only 24 were delivered! This is a common occurrence.
Nevertheless, they have the gumption to charge outrageous fees! For the order delivered that came to $123 THEY ADD A TIP OF $7.19, A SERVICE FEE OF 7.19 AND A DELIVERY CHARGE OF 3.99. That means I was charged $19.81 for an incomplete order of $123.

I want a refund of 19.81!

How do these companies get away with this?

I was happy to shop at your new location in Harrison N Y,

'Beautiful store with poor quality meat.

Very disappointed in your own brand pork chops and chicken.

I was in your new location on Monday bought marinated chicken breast honey mustard, with all the marinating they tasted like rubber. I also bought center cut pork chops that I had to throw away tonight, the smell was pungent had to sanitize my kitchen counter.The expiration was Sept 17. Two nights dinner in the garbage.

I will never buy meat in your store again. Very over rated meat department.

Joanne Mortell

Some of the employees are hardworking, polite, and professional. I notice no one is sanitizing the carts anymore. Some of the employees are being rude to customers and Instacart shoppers. Some are packing heavy groceries using single paper bags. Some of the employees are trashing the bathrooms. This is taking place at the Wegman's in Brooklyn, New York.

You have the most ridiculously absurd policy I have ever encountered at a grocery story, or any store for that matter, relative to sales of alcoholic beverages. My wife and I, who are both in our 60s, witnessed an 80-plus-year-old woman get carded last week. She was purchasing a single bottle of wine, along with $135 worth of groceries. We watched as she fumbled through her cards trying to find her identification. The question is, for what logical reason would you card someone whose 21st birthday was quite obviously a good 60 years in the past... I don't expect an answer to that question because there is NO logical reason to card anyone when there is absolutely no doubt they are much, MUCH older than 21. We too were carded... Somebody might guess my wife and I to be in our mid to late 50s, but no one old enough to sell alcoholic beverages is going to guess us to be younger than 50. First and foremost, your policy inconveniences customers for NO GOOD REASON. It is time not at all well spent, which is definitely not a good model for any business. Carding people who are obviously much older than the legal age to buy alcoholic beverages serves only one purpose: it unites us older folks in the realization that Wegmans is willing to piss off and inconvenience its customers for the sake of a harebrained policy. Try making an effort to be reasonable, like only carding people who look to be under 40, or even 35. The chance of someone looking 20 at age 40 is slim to none. The chance of someone looking 50 to 80 plus and being 20 is zero. Please, step up your game and stop this absurdity. The elderly woman in front of us wasn't happy and nor were we... Is that your goal?