Ingles Markets’s earns a 1.2-star rating from 175 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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Bug in mashed potatoes
I bought a dinner at the ingles on Charlotte Highway in Asheville NC. There was a bug in the mashed potatoes. I contacted Ingles complaint department and haven't heard back. see pictures. Why do you keep emailing me that you need more information? Again another email wanting more information. I don't know what more information you could possible need. i sent the receipt. pictures of the bug in the food. what more could you possibly need?
Claimed loss: $7.00
Desired outcome: pay $7.00
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Pros
- Wide product selection
- Competitive pricing
- Convenient locations
- Fresh local produce
- Robust loyalty program
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Cons
- Limited geographic reach
- Intense competition from big chains
- Vulnerable to economic downturns
- Relatively low online presence
Ingles Markets Complaints 174
Bad gas that damaged Porsche
4/29/2024 Point of Sale Debit L341 TIME 03:18 PM DATE 04-28 $38.25 INGLES MARKETS ASHEVILLE This is the statement. I have all documentation from the Porsche dealership and Enterprise Rent-A-Car that confirmed bad gas is a pattern at the Leister Hwy location. I will go to the press (AVL Watchdog) if not resolved by end of day May 3, 2024...
Read full review of Ingles MarketsEmployee age discrimination
I was an employee of Ingles for about 8 years. Full-time for about 4 years. I am 62 years old and planned on continuing to work until our new store manager had a bookkeeper walk up to me and cut my hours from 5 days to 2 days a week. No warning, nothing. I was so upset I just stopped working. I don't think anyone should treat their employees like this. I...
Read full review of Ingles MarketsManager problem
I work at store #150 in Statesville NC, I’m on 3rd shift and I worked there since August 13th 2022, we had a new manager since May of this year and he didn’t even earn it. He worked there for 3 weeks and quit because he got mad at the manager at the time, trashed the entire pallet and walked out, and 3 days later he’s a manager. Well today, he was yelling...
Read full review of Ingles MarketsIs Ingles Markets Legit?
Ingles Markets earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ingles Markets. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for ingles-markets.com can be seen as a positive aspect for Ingles Markets as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ingles Markets's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
We looked up Ingles Markets and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Ingles Markets has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 174 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We detected that ingles-markets.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Ingles Markets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Ingles Markets that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
A manager
She has been unprofessional with an employee and lying. She trained her employee for gas attendance while she sat on her phone watching tik toks and reading sexual stories. She is a manager. She never said anything to her employee about doing any training videos until he was working there for a month. He works 6am to 3pm and they expect him to be there...
Read full review of Ingles MarketsEmpty shelfs all the time
Your Ingles store in Washington Georgia is the worst grocery store I have ever been in. The people there are not friendly and that usually means they are not happy with management. The shelfs are empty all the time it would be easier for me to list what they have then what they are out of. They are the only grocery store we have in town now and there prices are high.
Desired outcome: Would lie to have a well-stocked store with friendly people and reasonable prices.
Deli
I was in the Ingles on Sand Hill Rd at 8 am on 9/17/23. I wanted to pick up a container of chicken salad for lunch. One employee was serving the other Ingles employees, there was an older gentleman slicing meat and a younger blonde woman in a ponytail walking back and forth. No one even looked at me as they passed by, no one asked if I needed help or even...
Read full review of Ingles MarketsWork
I’m a cashier at an ingles in Arden, Nc on long shoals rd. I love my coworkers and members of management, but I have an issue with one that I’m still having problems with. A Hispanic manager. She is very rude to me and always has an attitude when I ask her for help when concerning a customer. I have spoken to the store manager about her behavior and she i...
Read full review of Ingles MarketsHarassment of a customer.
I was Ingles in Statesville n.c. on Sullivan fd. I had just purchased food at deli and had eaten in food court I walk to women's restroom and was followed by a transgender employee. I was there for 5 minutes had to brush teeth because I had food between teeth she lied and said I was taking a bath in restroom and she and a manager thur me out of store and threatened to call police trying to put me in jail for no reason. Thur me off property for no reason may have thought I was homeless when I had rented room for one wk. Across street. Ingles has good food and deli the problem is there employees are not honest and are racist
Customer service
“Steve” the manger in Jackson ga around 9:20pm he said “ shut up” to the bookkeeper “tres” she said back to him you “shut up”. There were about 6 customers in the front of the store where Steve and tres was at. Tres always making fun of another employee of the Jackson store. She use bad language there was about 9 customers where she was at when she said. Steve also talks to customers in an inappropriate way. This happens almost every night when the store about to close.
Desired outcome: I feel like both Steve and tres should be put out of work for couple days with out pay.
Employees
September 9th 2023 @ 9:06 am register number 16. I had bought more than I planned and told the bag boy I needed a bigger buggy, instead of him going out to get it I had to. Then I had to load my own grocery’s as he stood there with his hands in his pockets. I shop in this store almost everyday and never had this issue. Yes it’s a petty complaint but what was his purpose other than holding up the counter, he never once tried to help. What’s the use of paying someone to stand there. I’m sure your cameras can figure out the employee.
Buying Soda
Laurel Park Ingles Hendersonville NC. Trying to buy soda at the sale price marked. Three 2 liters for 3.98. We got 6. That's 3.98 x 2 + tax. Just about anyone could tell that would not add up to 13 dollars and some change. The manager Shawn Milstead walked over with an attitude. When he said the discount was there. It was like he couldn't do simple math or...
Read full review of Ingles MarketsPharmacy and denial of medicine in system.
I came to ingles on west Blvd shelby to pickup wife's medicine. It was called in yesterday and said it would be available today. I ask at pharmacy for medicine they said they don't have it at this store. Which I was today t would be here. They said it was at store across from walmart. But the store was closed due to an emergency. (Strange emergency happen to be labor day. Anyway I ask if that store was closed why could they not transfer it to the west dixon store. One would have thought I had ask for a miracle. the pharmacist said it's ingles policy not to be able to do that. Sad service. System either broke or don't care.
Desired outcome: Make pharmacy or pharmacist take care of customer and fix broken system. Making people wait for o medicine is sad and uncaring. Jeff Gregory [protected]. [protected]@hotmail.com
Aetna benefits card
This morning, September 1 at 11:44 a.m. The manager is John Berryman and my cashier was Harry. I tried to use my Aetna Benefits card and it was declined. My card has $150 balance on it for Over the Counter drugs and groceries. I was told Ingles does not participate with Aetna. I am a senior citizen on a fixed income and have been coming to Ingles for over...
Read full review of Ingles MarketsI am an employee
I am a cashier at an ingles in Arden, Nc . I enjoy my job and I love the people I work with . However, I am having problems with one member of management! This woman is VERY rude to me, always has an attitude when I ask her for help concerning a customer’s question or request and I don’t know who I can really turn to about my problem with her. I need help!
Read full review of Ingles Markets#87 service dogs
I came into the store around 6, as I have for the past year, and brought my service. he is a small dog, and he always sits in the buggy next to me, the reason he sits up close to me is because. I'm a diabetic, I have seizures, severe panic service, heart problems, he has been trained to stay up close to me, he has never. had been on a leash, that's how he...
Read full review of Ingles MarketsDeli price gouging and bad nreakfast
I had ordered a one meat and one vegetable lunch. It had add a fountain drink for a dollar. I got the fountain drink as am afterthought and brought it up to the cashier after she tang up 8 dollars and sixty cents.
She called the manager over, he switched th3 bar code sticker, and it till came up to 8 dand sixty cents. I has a best, a thigh, and Green beans and a drink. No way does 7 dollar ecomr 8 dollars and sixty cents . I toldthe cashier that I wasnt paying for it and paid for the drink at checkout.
I called corporate and the complaints man couldnt do the math .
He didn't even know the percentage tax on 7 dollars.
Breakfast here is bland and the grits are like soft gravel.
Deli employee
I was shop at the Andrews store all the time. I've been doing all my grocery shopping at that store for over 5 years now. I get all my lunch meat cut fresh from the deli. Two days ago I was in the store doing my weekly shopping. I was walking by the deli when I noticed an employee was eating the deli food. That usually doesn't bother me, however, this employee was not wearing gloves. She was placing her hand inside the hot bar grabbing food out of the pans. I walked up to the deli to get some meat cut. Darcey, the employee, brushed her hands together, licked her fingers, and proceeded to the back of the deli. Another customer walked up and Darcey came back help to assist the customer. At this point she still has not washed her hands. I was very disgusted with the employee. As long as she is back there working I will not being buying and more meats from the deli. I am hoping this matter will be resolved as that is extremely unsanitary and could easily get others sick.
Customer service in the deli/ lunch area
I am a uniformed officer, I went to Ingles store #240 @ 2404 hwy 81 Anderson SC at my lunch time there was 1 person working taking lunch orders. I waited by the chop Stix area to place my order. A second employee came over to help called the next two in line. After that the employee looked at me and went to help a person that just walked up after I've been...
Read full review of Ingles MarketsDeli
On July 10,2023 at about 12: 45 a male employee (tall with facial hair) put his hands on his lip, then reached into the fried food area with his bear hands and pulled out a few pieces a few fried food. He stuck the food in his mouth, licked his fingers, then put the his hands into the fried food again to munch on more food. Another employee sold some of the same items to a customer which he had contaminated.
I reported the incident to a female manager who made me wait awhile while she finished her phone call. Her 15 second response to me, "What's your problem? Ok. I'll take care of it." She turned her back on me, then shut the door in my face.
I will be contacting the board of health since the manager and deli employees continued to sell the food.
Rude management
I worked at ingles for over a year or so now. And the managers are rude. They don't care about their workers or their schedules. They tell you that the schedule is non negotiable and said that if you didn't like it to quit and find another job. I hurt my self at work picking up heavy boxes and I filed it and since then I feel like they have been trying to get rid of me since then. The managers will talk to you however they want and they expect you to deal with it. That's why the managers in the deli can't keep no workers because of the way they treat them. Ingles need to do better, especially in managing their departments.
Desired outcome: Treat workers better, and then yall would be able to keep workers .
About Ingles Markets
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3. Writing the Title:
- Summarize the main issue you have with Ingles Markets in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Ingles Markets. Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
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- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
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Overview of Ingles Markets complaint handling
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Ingles Markets Contacts
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Ingles Markets phone numbers+1 (828) 669-2941+1 (828) 669-2941Click up if you have successfully reached Ingles Markets by calling +1 (828) 669-2941 phone number 0 0 users reported that they have successfully reached Ingles Markets by calling +1 (828) 669-2941 phone number Click down if you have unsuccessfully reached Ingles Markets by calling +1 (828) 669-2941 phone number 0 0 users reported that they have UNsuccessfully reached Ingles Markets by calling +1 (828) 669-2941 phone number+1 (828) 669-6700+1 (828) 669-6700Click up if you have successfully reached Ingles Markets by calling +1 (828) 669-6700 phone number 0 0 users reported that they have successfully reached Ingles Markets by calling +1 (828) 669-6700 phone number Click down if you have unsuccessfully reached Ingles Markets by calling +1 (828) 669-6700 phone number 0 0 users reported that they have UNsuccessfully reached Ingles Markets by calling +1 (828) 669-6700 phone number
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Ingles Markets emailslmcgrath@ingles-markets.com100%Confidence score: 100%Support
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Ingles Markets address2913 US Highway 70 W, Black Mountain, North Carolina, 28711-9103, United States
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Ingles Markets social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Ingles Markets complaints
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