Wells Fargo
Reviews and Complaints

I've applied for WellsFargo Platinum Business Credit Card under impression of spending $3, 000 within 3 months of account opening in order to get $500 reward.
As WF's fraudulent accounts opening activities before (cost their CEO resigned), I carefully took the capture of promotion flyer on the website.

However, after spending more than $3, 000 within the time frame, I'm still not receive the bonus as they advertising.

After so many phone calls and getting switching around on different department, they give me a ticket for "research" and after 2 months of research, they said i'm not qualify because of time frame is different.

I ask them to support the written document but none of them can show me those.

Amy albanese and paul albanese and silvio fiorillo showed up at wells fargo across the street from arthur belsomes office some time ago, in my america you cannot own people! I never lived with amy albanese or kathy fiorillo why do they know what bank I use? Why does richard scanlon of fort lee or karrie fiorillo of fort lee know what bank I use, I had to close the account!

Years ago anita bontibus and the fiorillos of 12 sharon court and bank of america I kept changing bank account numbers today I tried to do a stop payment they stalked me to the bank said give up donna that was my old name donna gnazzo..
We own you is what amy fiorillo said with her friends it is crazy! Do something! This is not about anything more then sex trafficking turned to labor trafficking.. Beg [censored] we own you! Jennifer lopez look alike says that.. Crazy!
And they went to the airlines and said they were my guardians - jet blue flight 644 west palm to newark and from newark to west palm karrie fiorillo flipped out so did myra soultron who lied I only lived with my son that the flight left early. Federal restitution should be awarded in the amount of millions murphy and christi cannot keep making this go away! Judge rosa would not take my rent, a forced eviction forced begging all trafficking!

I am Marianne Gruca Liz Bryant's assistant at wells fargo. I cant stay quiet any longer about this. The leaders club and presidents club meeting was last week at the Diplomat Beach Resort in Hollywood FL. A week before Liz asked me to look over the guest list and make sure there were not going to be too many undesireables coming to the meeting. I asked her what she considered undesireable and she said people like Cerita Battles. I was shocked when she said that. I didnt even look at the list because this is so wrong. I also know that there was alot of drug use going on at the conference. The management of the Diplomat Beach Resort in Hollywood FL were paid off to ignore the illegal drug use and go go girls being paid for with wells fargo corporate credit card. Sharon Kopcienski, Arlene Maloney and Jackie Ashley were totally drunk the whole time I heard. Everyone knows Liz is part of the corrupt criminal group of executives at wells fargo and she has a vendetta against Cerita Battles who is a nice lady.

I called wells Fargo and told them I was going to have to file bankruptcy on them because they caused me to lose 1000.00 dollars stopped all direct deposits they are still stealing my money from disability. I called disability over a month ago and stopped the direct deposits every time I called them they lie. This is been going on for over a month tired of them lying to me. I'm going to get my lawyer and sue them

I've been a customer of Wells Fargo for over 20 years, I'm a 59 year old single parent of a 8 year old autistic child. I've recently had some surgery that has left me on disability and I fell behind on 2 mortgage payments and being on disability I just couldn't catch up but was planning on going into my IRA in June because I'm going to be 59 and a half and would not get hit with the 10% penalty. I received a registered letter today 3/12/19 that if I don't pay the 2 payments by 3/31/19 that they are going to start foreclosure precedings. I called and told them what I was planning and they said sorry you need to pay the 2 payments and absolutely did not care about my situation. Then I see them in front of congress for exactly what I'm experiencing for being thief's . Do not get a mortgage from them.

I'm Milad Beshara, The owner of Timotrade company - Egypt, We are agent for Aervoe Industries Inc. which is located at 1100 Mark Circle, Gardnerville, Nevada 89410, with federal business ID no. [protected], since 2004.

On last December 6th 2018 I received a proforma invoice with the amount of 58479.56 USD from the right company, on Dec 7th 2018 I received the same proforma invoice but from the hackers " they add letter S to the domain name but we didn't note that " with a new account details to send the transfer to :

Aerove Industries Inc.
Wells Fargo
Account no. [protected]
1 Montgomery Street, San Francisco, Ca94104, USA
Routing Number : [protected]
SWIFT Code : WFBIUS6S
" Please see the attached"

We did the transfer from our account at Attijariwafa bank " I have a copy of the SWIFT ", and they were in contact with us till Jan 29th 2019.

On Feb 7th 2019 we found out that they are hackers, then we called our bank to contact Wells Fargo to take action, but until now we don't receive any reply from them.

I have all the documents which prove my case as a fraud, and our principal Aervoe can help me too, to get back our money.

Please, Please suspend this amount as I need an urgent appointment to give you all the documents which is approve my case.

Thanks A lot

Milad Beshara

[protected]@timotrade.com
Cell +[protected]

My mother had a Wells Fargo mortgage and died in June 2018. The home was transferred to my brother and me by TOD beneficiary designation, and the remaining estate was too small for probate. We sold the home four months later and paid off the mortgage. Despite having a death certificate on record, in November 2018 Wells Fargo issued an escrow refund check for $2045 to my dead mother, which we are unable to cash.

I requested that Wells Fargo re-issue the escrow refund to me or to my brother and me. Wells Fargo refused to reissue the check unless we provide: 1. probate documents, 2. a small estate affidavit for the distribution of the property, or 3. bank statements showing that we made mortgage payments for the last six months before the loan payoff. None of these documents exist because: 1. the estate didn't go through probate, 2. the property was transferred to us by TOD beneficiary designation, and 3. we sold the home less than six months after my mother's death. In January 2019 I sent to Wells Fargo copies of the TOD beneficiary form, real estate transfer receipt from the home sale showing that we were the sellers, and bank statements showing that my brother made mortgage payments before the sale. Wells Fargo insists that they cannot reissue the check without the documents they requested originally, which do not exist. They have refused to recognize existing legal documents and refuse to accept other documents that do exist, such as a copy of the will. Their refusal to resolve the situation is unethical and amounts to theft of $2045.

I have to defend myself and my family from all of the lies Cerita Battles of Wells Fargo is spreading about me and my family. Thanks to myself and other corporate executives Cerita Battles is in the position she is today. She contributes very little if anything to Wells Fargo. We even created a special segments position for her to make blacks visible in our organization and she goes around calling me and my husbank Brooks Bryant and my boys Hunter Bryant and Max Bryant white privilege. Everybody knows I got Max that job at Lennar home builders because I am who I am and have connections, but who cares?

Cerita Battles is a sham and thanks to Wells Fargo giving her a job with an phony title for which she isn't qualified she can pay for those expensive hair weaves which are fake looking.

Keep it up Cerita and you will be back on the Teller line at the branch where you came from. And also everyone knows you are trying to kick it with David Miree in TX, but he is not interested in you, he only likes women like me.

published review 2/3/19
Warning ... to anyone who has or thinking about getting a Wells Fargo Home Mortgage or Equity Line of credit. Although WF requires you maintain a Homeowners Insurance Policy, if you are in need of filing an insurance claim, WF will keep your claim proceeds & refuse to respond to you. They have breached their very own claims protocol to which we had to hire attornies just to get our own insurance proceeds that we've already paid into. This process has lasted for over eight months. We have over five personal accounts & four business accounts with WF ... soon to be "had" ... Disgraceful & Inexcusable !

I have sent the following to the WSJ, Ted Cruz, Pete Olson, Posted on their facebook page, and the board of directors.

Our Wells Fargo Nightmare -

We are currently facing the auction of our home yet again with Wells Fargo on February 5th, 2019. In 2016 we applied for a loan modification due to loss of income from my husband's job loss and high medical costs with my Multiple Sclerosis. We were denied. We then hired an outside loan modification group to negotiate a solution for us and we were approved in 2017. We had a scheduled auction date at that time, but the sale was cancelled after we filed bankruptcy for the 1st time during this modification process. On first payment was for June 1. I returned an email to one of Wells Fargo's employees on May 10, 2017 to set up payments after an email was sent to us April 26, 2017 reminding us of the payment. No response until June and was told the modification was cancelled. Nothing after that - dead silence from Wells Fargo. I couldn't believe it.

They again set up our home for auction in September 2017, but due to Harvey was cancelled. A horrible disaster was actually a godsend for us. In 2018 we still heard nothing. We received our statements and then notices from their attorney's office in Dallas. We have had to file bankruptcy 4 times to stop the sale. We don't even need to file bankruptcy. We are now onto our 3rd law firm to help. In October after numerous complaints being filed with the FTC, BBB, Texas Attorney's General and Federal offices, Senator Ted Cruz's office, Rep Pete Olson, posts made to their Facebook page, emails to their executive board, and their senior attorney they cancelled the sale the morning of the auction and all of sudden Wells Fargo wanted to help. I requested at that time that all correspondence be done via email or letters. Having to call and explain the situation with them is a joke. This went on until right before Christmas. They researched and said that they made note of the bankruptcy and would not be auctioning and to start on the loan modification process. On January 4th I called to start the process and through a recording was told that the house was being auctioned February 5th and the kicker is that we received a letter from a VP in their home mortgage department telling me they were working on the problem dated the very same day.

I have filed complaints yet again as well as with HUD. I am currently in my 2nd Multiple Sclerosis relapse since October due to the stress and fear that this has caused. I am praying that I will be able to pull through and not become wheel chair bound. I was naïve to believe that they would actually work with us. I believed a kind woman in their executive offices in Des Moines that said she would help us. They are liars and would do anything to destroy people for money. I am gathering financials for the new firm to handle. It has been a long process the last couple weeks and will fax what we have left this morning. I have 2 more weeks of heavy treatment and can hopefully start the long process of recovery but I have no idea if I will be in my house doing it. I did not have to use a cane until now and I fully blame them for this. Stress and MS are a devastating combination. All we wanted was to work with them and pay our mortgage. I don't even want them to cover my medical costs or legal fees I just want them to cancel the sale and work with us like they said they would. This has consumed our lives.

I actually yelled at a very kind realtor yesterday that was taking pictures of my house. She gave me a hug and helped me get back inside because I could barely hold myself up. I am not that person. I used to travel the country as an MS advocate speaking with patients and their families. I read your article Ms. Glazer and you should know that their CEO and employees have no intention of helping their customers. I am not only the only one still going through this and the stories are devastating.

J shockley

Date of incident 1/28/19. I called in to the customer service line to tell them there was a charge on my account that I did not authorize. I never once said block my card! Now I have to call my bills companies and update all my information! This is horrible customer service and i've been a customer for 11 years. Everyone I spoke to kept saying its "policy" when there is fraud! I never said there was fraud on my account! This was done in error and now its put me in a bad situation. I will take this to social media and let them know how horrible customer service is. Blocking someone's card without permission word know I will never again refer anyone to well fargo. On top of this i'm very sick and was unable to get my medicine this is unprofessional and caused me a big headache I will never do business with you all again.! And I spoke to a supervisor name wendy very unprofessional and I asked her not to place me on hold and she did anyway and the line went blank. I'm stop correcting "furious" I was transferred 5 times no help what so ever. So now i'm sitting here no money, no medicine and i'm sick and word cant even go buy medicine and groceries please believe this will get escalated to the ceo timothy. J sloan. Worse service in 11 years you have now lost a good customer. Again I never asked for my card to be blocked ever the first agent blocked it please refer to all my notes for names of these people. I would like for everyone to be held accountable for their actions. Please call me at [protected] regarding this matter. Or send an email to [protected]@yahoo.com thanks!

Wells Fargo is for profit only. They do not care about their Mortgage Owners. I have a mortgage with them for 19 yrs. Never missed a payment, excellant credit, & extra payments.
I called last wk. to request a Forebearance on Mortgage Payment. A forebearance would allow us to not pay the next 2 months of mortgage payments plus interest. Those 2 months would be added to the end of the loan and extend the loan payoff by 2 months.
Instead, I was told that I could pay the interest only for 1 (one) month; which is $200. Then next month's payment would include the usual payment due plus back payment from last month.
I am having total knee replacement next wk after knee injury in Dec. Husband is Government and Union employee on unpaid leave.
If we can't make payment this month; how can we make double payment next month!
Wells Fargo, please explain how you are helping my family. For 19 yrs, we have been faithful customers, we are not asking to not pay the monthly payment and have your company to take a loss. We are asking for Help by putting 2 months of payments and interest at end of loan.
I can't wait to pay off mortage in 5 yrs and will never recommend your company again.
Thanks you for nothing, Next...

If I could put zero stars I would have. Staff seem to be trained to make money for the bank instead of doing what is best for the customer. Customer service ranks about 3rd or 4th in their daily priorities. Customers are treated like they are an inconvenience. I went to branch to resolve my questions. I complained to another branch manager that Jo Lovato (Assistant Vice President) was ignoring numerous voicemails for 2 days about a time sensitive issue. He called me just before 5:00, I am sure prompted by other manger I had complained to. I told him I was unhappy with his treatment and that another banker had helped me. His response to me was "well you can just be unhappy" said goodbye and hung up on me. I am extremely disappointed with the Wells Fargo attitude of we come first and there is nothing you can do about it ! How do businesses like this stay in business?

I recently had a account with Wells Fargo and disputed against fraudulent actions that were made because my fund's were taken from my account .Instead of Wells Fargo reimbursing my fund's that were taken they closed my account in less than thirty days of this situation happening .I spoke with customer service filed a complaint with the BBB and still no compliance with these fraudulent and disturbing matters

Good Morning:
On December 20, 2018, my husband and I attended a closing of our home at 8035 Tantallon Way Trinity Florida. At the closing, we were presented an estoppel letter for the payoff and close of our homeowner's loan. We agreed with the payoff figure of $96, 987.72, but were shocked to see a termination fee of $11, 397.15. As soon as we left the closing we went to our local branch of Wells Fargo (Little Road-Mitchell Shopping Plaza, Trinity, FL) and spoke to James Durkin. Mr Durkin could not explain the fee and immediately started making phone calls. An associate of Mr. Durkin, believed that the termination fee was regarding Lender Place Insurance. An investigation was to begin at that time, and we were told it would take 7-10 business days. On December 21, 2018, (1pm. EST) I decided to call your Customer Care Line to see if the investigation had actually begun. I spoke to Crystal at that number and she forward my phone call to Kevin, who I believe was in your Home Equity Department. Kevin was able to tell us, that in fact the Termination Fee was for Lender Place Insurance and most likely during the time that Wells Fargo was acquiring Wachovia. Kevin than told us that he could not see the exact time period that was in question, but he would start the investigation to determine the time period. Kevin insured that the procedure would begin and would take 7-10 business days to complete. As I had been told that it had already started, I called the Customer Care line on December 27 (11:25am EST) and spoke to Serena who told be that "research is in progress" and I need to wait the 7-10 period. On January 8 (10:30 EST), I again called the Customer Care line and spoke to Chelsea who told me that she could see in the records that I spoke to Kevin, but he did not start the research. I was then told that she would begin the research, but again, it would take 7-10 business days. At that time I asked to speak to a supervisor and my phone call was passed to Lena Holland. I explain the entire situation to Ms. Holland, who did apologize for the lack of follow through. I told Ms. Holland that I need the funds by the end of next week (week of January 14th), as we are closing on a new property. Ms. Holland did provide me with a reference number and promised a phone call to me regarding this matter within 24 hours. I am still awaiting that phone call. The lack of follow through with your research in unacceptable and incompetent. If this matter is not resolved today, I will need to take legal action against your bank.

Diane Johnson
[protected]

I received a letter back in late September stating that I was late on my payment and incurred a late fee. I ignored it because I thought it was an error since my payments are never late. I received another letter about a month later and this time it showed that I incurred a late fee. I became concerned and contacted customer service, who after reviewing my account, mentioned that one of my payments wasn't applied properly due to when it was received. I was told that they will fix the issue and reverse the late fees. Needless to say, I called a total of 4 times (twice on 11/21/18, once on 12/21/18 and once on 1/5/19), but the problem has yet to be fixed. As if this wasn't bad enough, these erroneous late payments were reported on my credit report, causing my score to tank significantly! I immediately called upon notice, but was unable to be helped because the "business dept" was closed. I requested for someone to call me immediately on the next business day and have yet to receive a phone call.

Called in to take a Security Issue - that should have never been an issue off my debit and the agent MISTAKENLY said oops and canceled my debit --- it took 3 hours and finally was told they would overnight a new card to me since it was the holiday I would have it by Thursday - called on Wed to get tracking and there is NO record of this --As far as I am concerned No one at Wells Fargo Knows what they are doing.