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4.4 31 Reviews 1721 Complaints
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Wells Fargo Complaints 1721

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M
2:26 pm EDT

Wells Fargo superior guaranty insurance policies no 404-1 prcl 18

Web
More
Sent mail
Deposit
Caviyawn parchman is an woman name/vital health unit department of safety and prevention incentives and procurement incentives

Cavion parchman
To customerservice
Feb 21details

4 attachments
Attachment15826705_[protected]_[protected]_n. Jpg · print
Attachment15871726_[protected]_[protected]_n. Jpg · print
Attachment15871426_[protected]_[protected]_n. Jpg · print
Attachment15894285_[protected]_[protected]_n. Jpg · print

Cavion parchman
To americanexpress
Feb 21details

Account number: [protected]
Routing number:[protected]
Account type: checking
Bank address:
American express centurion bank
4315 south 2700 west
Salt lake city, ut 84184

4 attachments
Attachment15826705_[protected]_[protected]_n. Jpg · print
Attachment15871726_[protected]_[protected]_n. Jpg · print
Attachment15871426_[protected]_[protected]_n. Jpg · print
Attachment15894285_[protected]_[protected]_n. Jpg · print

Cabefore damages on the property of wells fargo the cashiers check money order was in perfect condition, belonging wells fargo now in whatever condition, now stolen from cavion. A. Parchman within san bernadino, california police report no. [protected] do consider this a claim and replace to the cashiers check value, doing business as business in consideration with no discriminating in-act please refund monies that was is the care of this account holder
Named :cavion parchman
Below is an american express direct deposit account.
Fund should only a deposit for $80, 000.00
The remainding value cashiers check of a walk in wells fargo branch
San bernadino police department
300 north d street
San bernadino, california 92418
Telephone number [protected]

Superior guaranty insurance company insured policy no.404-1prcl18
Location of insured 296 west highland
San bernadino,, california, 92405
Telephone number [protected]
Wells fargo branch number 696 case number [protected]

San bernadino police report no.[protected]
Wells fargo. Vs. Cavion a. Parchman case no.[protected]
Sincerely, cavion. A. Parchman

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11:04 am EDT

Wells Fargo customer service

I was profiled by Joe Spencer. I have been a member since 2012. I have deposited checks into my account since I've had it. After Hurricane Irma, I lost my card. I went into the Port Orange branch off of Nova and Dunlawton. Raymond Graham was wonderful with helping me replace my card, I then went up to Joe Spencer to deposit my check. Before he looked at my account he told me, "My account was too new, by hold on let me look at it." He told he I just came from Raymond and maybe he could help me. I informed him, how long I've been banking with Wells Fargo, I also informed him Raymond helped me replace my card. I've never been inside this bank, but I have used their drive thru on numerous occasions. A woman, then walks up and suggest I walk outside to the ATM and deposit the check myself. I have never had such bad service at WELLS FARGO. Thank You Raymond Graham for going to extra mile and ACTUALLY looking at my account and giving me great customer service. As for Joe Spencer, I hope you receive more training!

By the way, as soon as I left this branch the wonderful Amber, at the Port Orange Branch on Nova and Spurce Creek (store #0066167) for helping me!

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2:21 pm EDT
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Wells Fargo falsely increasing credit limit

on 9/8/2017 I used an Wells Fargo ATM machine. I used my debit card numbered XXXXXXXXX 6373 to withdraw from 40.00 total from two different accounts. The machine asked if I wanted a receipt and I chose no as my response. After my transaction was completed the machine issued me what a thought was a receipt, which made no sense to me because I had chosen no to receive one. As I read what the document was I was again puzzled, it read as follows:
"WELLS FARGO
coupon
Congratulations!
We have increased the credit limit on your Wells Fargo credit card. Now you have more purchasing power and it's available immediately. To view your new credit limit, please refer to your account summary in your latest statement, or sign on to wellsfargo.com
If you have questions please call [protected]."

Well, my balance has not been increased, and no one can explain how this happened. Please provide an option so that I can upload the document so you can see it for yourself, no one seems to believe me.

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5:58 am EDT

Wells Fargo checking account

Wells Fargo has caused me to be in the negative 4, 062 at USAA because they didn't realease my funds to the bank. They told me I have insufficient funds and charged me fees but the money was in my account. Now unless I pay USAA 4, 062, I will have to close my account. Well Fargo treated me with no regard for my situation or respect. No one could help. My name is Alicia Hurst and I would like a call back [protected].

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4:01 pm EDT
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Wells Fargo auto loan

Last year, I paid off an Auto loan that was for a used Chevy Coblat 2009.
The loan was through Wells Fargo Dealer Services for 5 1/2 years. I paid it off in full in 2 1/2 years. I have never received a refund check for paying it off early. I did receive the clear title...But never even received a Final Statement on it.
So how do I go about finding out about a refund for early payment?

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11:13 am EDT
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Wells Fargo short sale refusal

3055 Skyline Dr, Kelseyville, CA 95451 Loan #[protected]

This is about a short sale application where the borrowers were approved for the short sale, but when the bank countered the offer, the buyer decided not to proceed and now we have another offer on it which the bank was informed about last week before 10 days of the foreclosure date which is set for this Friday, 9/1/17. However, because of technical issues, the full paperwork was not faxed in until last Friday, 7 days before the foreclosure date. Yesterday, I was told the bank’s policy is to not allow a short sale offer within 38 days of the foreclosure. I tried talking to a Short Sale Department manager, Brian, who spoke to the "Leadership Team" who said that they were going to follow the policy and take the property back.

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9:23 pm EDT
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Wells Fargo waseca branch manager

I heard the branch manager for Waseca Minnesota, Michelle Meyers, call the construction outside of the building "retarded", as well as making fun of meat service workers and their titles. All of this happened as I was converting my account, with the help of an amazing clerk named Ashley. She was also with a younger male of whom I do not know the name of, but am willing to assume is a manager of some-sorts.

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6:32 pm EDT

Wells Fargo unethical behavior

I am a cancer patient. Was diagnosed in July of 2015. later that year, don't really remember the date, I called Wells Fargo to ask if there was anyway that we could work out a plan to lower my truck payments due to the increase in medical bills with the chemo, and not working full time. I was told no there is nothing we can do for you. So we did our best to keep up the payments.
In 2016 I called again for some help and asked if we could refinance our 2008 F-450. I was told that Wells Fargo doesn't refinance anything over 5 years old.
So of course we tried to keep up payments again, with me going through radiation and not working full time it was tough.
So this month, August 2017 we get a call from a man named Jay from Wells Fargo saying that we are 59 days past due on our account. I explain about the first 2 calls, he says the second that we could have refinanced in 2016 because its 8 years. Of course to late now because the truck is 9 years old.
Then he asked why we weren't offered a Hardship Loan last year? I have no clue why I tell him. Of course now Wells Fargo will not help us with a Hardship Loan because the payments are too delinquent.
I have used Wells Fargo before for the purchase of other vehicles and have always payed for the vehicle, but now when I'm in financial hard ship they toss me aside without another thought.

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Meghan Alvarado
US
Oct 30, 2018 5:15 pm EDT

I am pretty much done! I made a payment on Friday oct 26th and right after I checked my account to see if it was taken out and it was so I went on with my day. Then come Monday I forgot about a payment for daycare and that came out, so of course I knew I was getting an overdraft fee because of that. Then today Tues. oct 30 I look and that same payment that was made on the 26th was “pending” but when I look at the negative balance it’s from that payment on the 26th and the overdraft fee from the daycare payment on Monday. So I call and ask them if I was going to get yet another overdraft fee because of that pending amount that was already paid and came out on the 26th. They said they won’t know if I get another overdraft fee until the day! I am still so confused. Closing my account as of Friday! Do not recommend opening any account with this branch!

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J
8:16 am EDT

Wells Fargo unprofessional customer service

Overall their customer service is absolutely unprofessional one I have even dealt in my life with. I contacted them to resolve some issue with my bill. They could have just helped me, but they turned my account into negative and I got more serious problems with it than before. I already regretted I messed with them. Don't waste your time and go to banks that appreciate customers and try to help them if they need help.

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3:12 pm EDT
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Wells Fargo atm hacks are not being refunded

My 1st claim being denied: [protected]
My 2nd claim being denied: [protected]

In both cases, *I* did not use my ATM card. The money was *stolen* from me.

Wells Fargo is refusing to reimburse me.

Obviously, I cannot prove I (or any member of my family) did not use the card. Except, it was locked in a lock-box in my bedroom. Which I also cannot *prove*.

$200 may not be much for other people - but it is *huge* to me. At this point, I feel very much that Wells Fargo is complicit in this theft.

I have refused any other ATM card. As much as I liked it, I would not dare to even *have* one again

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3:50 pm EDT

Wells Fargo very poor customer service

On Tuesday 8/22/18 at 1:30 walked into the branch on 1790 s. Bascom Ave CA 95008 and after approaching one of the tellers to cash an off-us check that was written to my husband.
There was no other customers besides me and my husband. three tellers were free. And after 10 minutes we were told that they need To call and verify the check and we were sent to a banker for that! There were only two bankers who were latest with client and one banker who was lobby leading for an absolute empty lobby!
Anyways I asked to talk to a manager since we had To sit and wait in the lobby for a check to be verified while there were 3 tellers available one banker (lobbyleader) available and there comes the assistant branch manager Meelad Dabishyar (very aggressive and rude) giving me all the (this is our policy) the teller can't verify a check bs...
anyhow then I asked if he can call and verify it since we were in a rush and he returned and told me "you are trying to teach me how to do my job"
This guys was so rude and disrespectful! They are here to do thei job and their job is to go out of their way to please the customers, instead he got all agressive and went and sat behind his desk got on the phone and totally ignored us!

Being a previous Wellsfargo reller and Pb myself never had such an issue since we worked as a team to bring our customer service up! And get all 5 starts!
So anyways I will be very happy if you can address this issue with that manager and the team so that they can improve their customer service skills
Sincerely
Noella maryoonani

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2:14 pm EDT

Wells Fargo checking/brokerage

I do not have access to ANY of MY checking accounts, nor transfer to brokerage.

This has created a horrific incident; where "I" am poor and homeless; thanks to Wells Fargo Bank; thus my life is in danger; and Yes I do feel like
taking Some Employees out of here for it; as we all know its kill or be killed to some degree when transgressed too many times over 6 mths... and on top of that the system, Finra, DBO, Consumer protection, and Corp., FBI, DOJ, and local police/courts have obstructed me from obtaining all funds many times... I had attempts on my life several to many each day, due to a trust that Wells Fargo and Chicago, LA, NYC, and even Mr. Trump have tried to steal. (Wall st journal, Trump taxes $153mil; that was my revenue in my real name, Andrew Damon Mabraeth)

That makes me Honestly with 20 holding companies; over $500 billion dollars; I am not a signer; I am OWNER; 100%!

Please email;

This is what I expect;
a. transfer all 13 accounts into my 4 brokerage accounts;
b. open 3 checking accounts.
c. cut another check to Western union; for $10k; 4 transfers of 3k, 3k, 3k, 1k. so that I can rent a car and prepare sue.
d. Also FedEx personal delivery, signature verify, $4mil to me; today;
overnight mail to 231 avenida del mar San Clemente, CA 92672
e. Also I expect that Nick A. DAmbrosia, and all dambrosia and dambrosio accounts will go to me, you are authorized to purchase Death Records;
so that you can put the money in my brokerage account;
f. I have 34 accounts so x $2k each; another $68k check for Keller Rohrback again today into my account.

sincerely,

damon.[protected]@yahoo.com

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5:28 pm EDT

Wells Fargo legal/lein

#[protected]
Joshua Kim
[protected]
8/1/2017
Lein was placed on my account, worked with CA tax board to clear the issue. They sent a release to WF on 8/11 2:01 PM. called WF twice that day, issue escalated and told to call back monday am. Called monday Am and WF rep advised the check going to CA tax board was pulled and should be done in 24 hours. Called back to confirm 8/16, WF rep advised the check was sent out. First lie from WF on this case. Spoke with yolanda (WF rep) and another escalation issued to manager George Loudd, staing he would call me back. Yolanda called back an hour later to notify me that the stop placement on the check was issued and that it should take 24 hours, and that George would be giving me a call to get more info and discuss reimbursement options. Called back as George never called, and found out that the email to George was never sent, that the stop pay never went through, and that WF needs to wait for CA tax board to recieve the check and either cash it, or send it back (30 days). This was the second lie from WF. Sent to VM of Molly Rebenstein (?) manage of legal department. Still awaiting a call back.

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5:57 pm EDT

Wells Fargo disputing a transaction/filing a claim

I received poor service and nothing but sarcasm in my conversation with ELIZABETH today. I was explaining to her that I had an agreement with the merchant to delay the processing until October 2 and she basically told me why that was no valid reason for my claim and that my claim is denied because it's up to the merchant. I told her well once we made an agreement they were suppose to hold up their end of the deal and didn't so therefore I should not be denied approval.

She gave me sarcasm and I told ELIZABETH that I would no longer do business with them. Her reply was, oh I'm so sorry to hear that. COMPLETE SARCASM!I asked for her last name she says we're not REQUIRED to give out that information.
I WILL CONTINUE TO CLIMB UP THE CHAIN OF COMMAND until SOMETHING GETS DONE ABOUT THIS.

WE, THE CUSTOMERS, make WELLS FARGO GO ROUND without us there is no WF.

GOODBYE WELLS FARGO

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4:19 pm EDT

Wells Fargo service

I am complaining about the awful service I received today from ur personal banker NMLSR ID 1057845. It is the nearest branch to my address. Your banker was very rude to me and telling me what to do. She would give me very sarcastic smilles and not helping or even working as it should be.
My card number is [protected] Ramadan Rouby. It was awful and I don't wanna get any service from this banker anymore.

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12:33 pm EDT
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Wells Fargo employee complaint

On August 14, 2017 at 11:25 am at South Roanoke well fargo a employee as the name of Recollett rudely assisted me with cashing a check at the teller. She was texting on her personal phone while helping me and talking unprofessional to the other teller. I was telling her i wanted small bills and turn out she still gave me back large bill. i think she need to take some customer service skills because i will no longer walk in there if she one of the tellers.

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11:04 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wells Fargo mortgage escrow taxes paid for entire year inappropriately

We purchased a new home in November of 2016. We used CalAtlantic Title Company, a part of CalAtlantic, or Ryland in the old days.

As you know, at settlement, all taxes that we should not pay are not our responsibility any more. That means that 10 months of taxes are not our responsibility.

So my loan was traded twice, and when transferred to Wells Fargo it was mishandled horribly. For some unknown reason, Wells Fargo decided to double pay the entirety of 2016 taxes, and is now trying to collect that over a year as an escrow shortage.

Wells Fargo is responsible for this, and this to my knowledge is Mortgage Fraud. Wells Fargo has been punished by the government multiple times for Fraud.

My next step if I do not get this settled is to contact the Federal Government and file a claim against Wells Fargo for Fraud, or whatever the proper legal term is for trying to steal money from me.

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Resolved

I was incorrect in my initial assessment. It appears that the title company did not pay the 2016 taxes it owed. Now I have to work with the title company, who will not return my calls.

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3:48 am EDT

Wells Fargo being ignored

I have been their client for about 3 years. And I have sent my complaints for the same period about not getting bank receipts.
There’s $2300 of my money held with the bank and there’s no statement, nothing.

Just a normal one. Nothing more. That’s all I need from them. Why is it so difficult to send a receipt?
I know that they keep ignoring me and honestly I have no idea why.

Who can tell me what am I to do?

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7:51 pm EDT

Wells Fargo branch manager catapano nmlsr 690404

Date incident Aug 7 2017
I have been a WF customer since 2013, today I went to Sandy Springs branch 30328 to deposit large check for $15, 000, due to fact my account was overdrawn by $300 less than 2 days manager Catapano inform my check would be put on hold 7 days . I politely ask her to call Bank of America ( issuing check bank ) and verify funds . She refused and asked me to go to Bank of America to get certified check to deposit into my WF account . She indicated that only $5, 000 will be available next day and the rest of the amount to be put on HOLD ! A certified check ! I was treated with anger, attitude and low arrogance, she made me feel like I was a "dead beat " or crook ! All in front of a packed branch . She is human trash not deserving to represent the so call moral values of WF . I went to Bank Of America, as she so arrogantly told me to do when I complained to her that I should close my account with WF, and I opened a new checking account with them !
I will be refinancing my WF mortgage with Bank of America and close my WF credit card as well . Please send my regards to that scammer you just lost a good customer
Randy I Yejo

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5:28 am EDT

Wells Fargo account

On July 31, I got a check returned because of insufficient funds. This was a big surprise for me, since I had taken money from my other bank account and made a cash deposit thou the ATM at Wells Fargo. I was completely outraged to see that a cash deposit was posted as a pending transaction, so of course my check bounced. I called Wells Fargo and that was the explanation. Well since I had the money in the bank I decided to make a withdrawal for the whole amount of $495.00, I asked the person from customer service to please increase my daily withdrawal amount to $500 in order for me to take this money out and make the payment in cash. My request was denied for reasons unknown. I decided to go to the bank and make a withdrawal, well another surprise the drive thou closes at 5:00 from Monday thru Wednesday, so I was able to only withdrew $300.00, the very next day at 545am before going to work I went to the ATM to withdrew the rest and of course another surprise from them, my transaction couldn't be process, reason unknown, the screen only show a phone number for me to call. This is my money, the one that I have to work really hard for it, however the bank seems to think of it as his money and I have to go thru all this struggle to get it from them. It took me only this experience to realize that it would be impossible for me to keep my money here. I guess Wells Fargo, could care less about loosing one client, since they have many others. But every day people go thru this experience with banks and I really don't understand why is so hard fro us as clients to be able to use the money we have in the bank. I'm done with Wells Fargo, and there are no perfect banks but it has to be one were things are easier for their clients.

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About Wells Fargo

Screenshot Wells Fargo
Wells Fargo is a renowned American multinational financial services company that has been providing banking, investment, and mortgage services for over 160 years. With its headquarters in San Francisco, California, Wells Fargo has a strong presence in the United States and serves millions of customers across the globe.

The company has a rich history that dates back to 1852 when it was founded by Henry Wells and William Fargo. Since then, Wells Fargo has grown to become one of the largest and most respected financial institutions in the world. It has a strong reputation for providing reliable and trustworthy financial services to its customers.

Wells Fargo offers a wide range of financial products and services, including personal banking, small business banking, commercial banking, wealth management, and investment services. The company's personal banking services include checking and savings accounts, credit cards, loans, and mortgages. Its small business banking services include business checking and savings accounts, credit cards, loans, and merchant services.

Wells Fargo's commercial banking services cater to the needs of large corporations, middle-market businesses, and small businesses. The company offers a range of services, including treasury management, international banking, and commercial lending. Its wealth management services include investment management, trust services, and private banking.

Wells Fargo is committed to providing its customers with exceptional service and support. The company has a team of experienced and knowledgeable professionals who are dedicated to helping customers achieve their financial goals. It also offers a range of online and mobile banking services that make it easy for customers to manage their finances from anywhere, at any time.

In addition to its financial services, Wells Fargo is also committed to giving back to the community. The company has a strong corporate social responsibility program that focuses on supporting education, community development, and environmental sustainability.

Overall, Wells Fargo is a trusted and reliable financial institution that has a long history of providing exceptional financial services to its customers. With its commitment to customer service, innovation, and community involvement, Wells Fargo is well-positioned to continue to be a leader in the financial services industry for many years to come.
How to file a complaint about Wells Fargo?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Wells Fargo. Make it specific and clear, such as "Unauthorized Wells Fargo Account Charges" or "Wells Fargo Mortgage Application Delay".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The type of service or product you were using from Wells Fargo.
  • Specific issues with account access, transaction problems, customer service interactions, or any other grievances.
  • Chronological order of events, including dates and times, if possible.
  • Any communication with Wells Fargo representatives, including phone calls, emails, or in-person visits.
  • How the issue has personally affected you, such as financial loss or stress.
  • Steps you have taken to resolve the issue and Wells Fargo's response or lack thereof.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, receipts, or statements. Be cautious not to include sensitive personal information like social security numbers or full account numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what resolution you are seeking from Wells Fargo, whether it's a refund, apology, or another form of rectification.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Wells Fargo on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Wells Fargo.

Overview of Wells Fargo complaint handling

Wells Fargo reviews first appeared on Complaints Board on Aug 18, 2006. The latest review Business checking account was posted on Nov 18, 2024. The latest complaint Refi of home mortgage. was resolved on Jan 23, 2021. Wells Fargo has an average consumer rating of 2 stars from 7547 reviews. Wells Fargo has resolved 624 complaints.
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  1. Wells Fargo Contacts

  2. Wells Fargo phone numbers
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    International Collect Calls
    +1 (800) 932-6736
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    Apply by Phone or Online
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    Application Status for Visa Credit Cards
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    +1 (877) 517-1358
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    Redeem Rewards
    +1 (800) 869-3557
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    Debit Cards
    +1 (800) 357-6675
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    Home Mortgage Account Management
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    Home Buying and Refinancing
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    Mortgage Military Customer Service
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    Home Equity Account Management
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    Auto Loans
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    Auto Finance
    +1 (800) 378-5526
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    Student Loans
    +1 (877) 315-7723
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    Student Loan Consolidations
    +1 (877) 269-6056
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    Personal Loans and Lines of Credit
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    Personal Lines of Credit
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    401(k) Retirement Plans
    +1 (800) 222-8222
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    Individual Investors
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    Investment Professionals
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    Institutional Sales Professionals
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    Current IRA Customers
    +1 (866) 243-0931
    +1 (866) 243-0931
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    New Brokerage Customers
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    WellsTrade Online Brokerage
    +1 (877) 493-4727
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    New IRAs and Rollovers
    +1 (800) 352-3705
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    Trust and Managed Investments
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    Wells Fargo Private Bank
    +1 (800) 956-4442
    +1 (800) 956-4442
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    Wells Fargo Online
    More phone numbers
  3. Wells Fargo emails
  4. Wells Fargo address
    420 Montgomery Street, San Francisco, North Carolina, 94104, United States
  5. Wells Fargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Wells Fargo Category
Wells Fargo is ranked 3 among 414 companies in the Banks category

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