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Whataburger

Whataburger review: Horrible food 74

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Author of the review
9:37 am EST
Review updated:
Featured review
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I was on my way home from houston to austin, at 12:33 am I received an order that was the absolute worst food I have ever eaten, my burger was very very very very cold and my fries which only had about 11 in the bag were full of salt and ice cold, I didnt check my order because I was on my way home, I hopped back on tx71, and began eating this mess! I stopped immediately and am very upset that the people would even serv this mess, I want a refund, there is no phone number on the bag or receipt, this was just h o r r I b l e!

74 comments
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Lookie_lew
US
Mar 19, 2009 11:32 pm EDT

Not only is the food bad but the old fart voice over guy in the commercials is making me sick. I wouldn't feed anything they had there to my dog much less eat it myself!

Tammy Weyler
Tammy Weyler
Brooklawn, US
Nov 19, 2010 12:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I a, guessing that this is a chain in texas. There is 1 what a burger here in NJ and everything I have gotten from them was the best I have ever gotten, I hope this place is not connected to the one you guys are having problems with.

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Eliza Garcia
US
Jul 22, 2018 11:09 pm EDT

Hate this whataburger

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Mary7569
US
Aug 14, 2018 1:47 pm EDT

Look at the service. Horrible food

7702 S Padre Island Dr
Corpus Christi Tx 78412

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Eliza Garcia
US
Aug 14, 2018 9:12 pm EDT

All staff members are too young. Don't know what they are doing. Most of the time they are joking around while us as customers are forced to wait 30 minutes to an hour for food because of their misorderly conduct.

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Andreakr
US
Aug 15, 2018 9:13 am EDT

I didn't feel safe afterward I felt like my food got spit on afterwards. They had a smirk on their face the entire time. I was pulling up to the drive through and the employee gave me an ugly look as I was pulling up because she was giving an order to another car

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Riveralet
US
Aug 15, 2018 4:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Patrons that had to go orders had to wait and employee said its coming in a while. Not good planning. I had to leave. Got it and left. They put only one canister out downtown location in prime area in top ten city in U S.

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Beronica Barahona
US
Aug 15, 2018 11:51 pm EDT

please help me understand how this is in any way okay to serve to the public? luckily i'm not the type to be scandalous and blast y'all on FB. however this NEEDS to be fixed!

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Randomcust123
US
Aug 20, 2018 5:49 pm EDT

I was trying to order a kids meal with tomatos on, staff said it couldn't be done. I then asked on the side he refused and got an attitude with me. The incident occurred on 3/27/2018 at about 12:20 am. I think the staff could have acted in appropriate manner and not be rude.

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Marco Cotrina
US
Aug 21, 2018 6:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got a the Whataburger meal, number one on the menu, to go. When I was a about to eat it for lunch 4 hrs later I remove it from the wrap just to find that the bottom bread had spots of mold on. I am attaching pictures as proof.

This is the address of the location 8430 Farm to Market 1960 Bypass Rd W, Humble, TX 77338

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Naail Karimali
US
Sep 02, 2018 12:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a stick in my burger. I noticed this after I took my first bite. This is probably the worst experience I've had at Whataburger. How does this even happen?

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Emma Phatmama Spears
US
Sep 04, 2018 12:56 am EDT

I went to the Whataburger #556 drive thru in Marshall Tx at 11:06. I order the ranchero Bob meal and a double meat. I didn't receive the double meat. And this was no ranchero Bob. My god. I didn't realize until I had gotten back home 15mi away.

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Jtsnsas247
US
Sep 05, 2018 1:30 pm EDT

As I walked in the door to the front counter to place my order the manager was yelling at three employees she whould not place my order.so I asked may i please order.thin she gave me a ugly look and sad I had to wait.i will no longer eat at that location again .I hope they can find a new manager so I could come back.her name was katrina cibit

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Saubhagya Sharma
US
Sep 05, 2018 8:01 pm EDT

I am a vegetarian and I ordered an aloo n cheese burger and they gave me a chicken n cheese burger and I ate it. After eating a bite I realised that this is not what I ordered. This is so not acceptable and so careless of them.

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Luong Kristin
US
Sep 10, 2018 10:15 am EDT

To whom it may concern:

I went to the drive thru to order me an egg sandwich w/out cheese. This is my 4th time that I did not happy w/ my breakfast. When I order I told them 2 times that I need an egg sandwich w/out cheese please, but they still put the cheese in them.

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Weasel07
US
Sep 10, 2018 11:09 pm EDT

Every morning we get whataburger breakfast at work. My complaint is your hash brown are nasty and $ 1.46. So we have to get our hash browns separate fro McDonalds. and for a dollar. Can you please get a better hash brown so we don’t have to go to 2 different places in the morning. Yours truly The biggest Whataburger fan

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Nancy4321
US
Sep 11, 2018 5:55 am EDT

I and my husband will not buy anything from Whataburger ever again until the employee is fired who cursed out and refused service to the police officers in Dennison, Texas. She should have been immediately fired. There is NO justification for her rudeness and stupidity.

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PT BarnumTX
US
Sep 16, 2018 9:48 am EDT

Looks like I will be going to Jack-in-the-Box and Taco Casa from now on.Whatabuger doesn't ofer Veterans a discount like they do. They habe a Police discount but no Veterans. Makes the flags they have on their windows mean nothing.
They need to start treating the Veterans better. Why Police discount and not for Veterans.

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Kevin Times
US
Sep 18, 2018 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Worker still working same position after observed by customers not washing hands after using restroom. This is very unsanitary for customers to see the same employee handing out food after being caught doing this .Why is this person still working at the restaurant? 850 Longview Texas

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PCM32
US
Sep 19, 2018 12:43 am EDT

The employee wouldn't even say hello to me and as soon as I pulled up she yelled at me my total. When I asked her to repeat what I had, she repeated the total rather than repeating what I had ordered. She (Veronica) was extremely rude and inappropriate to me. She refused to repeat my order to me, to give me napkins, to give me ketchup. etc.

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dodiegirl
US
Sep 19, 2018 8:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been eating Whataburger since the first drive-in opened on the south side of San Antonio. I am 75 years old, still love them but the hamburger patties are so thin the are almost non existent. I realize that cost has gone up so much but please don't skimp on the quality I love so much.

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Royal38
US
Oct 15, 2018 11:56 pm EDT

Managers are extremely rude to their workers at store # 165. A customer witnessed a manager snatching something out of a worker's hand. Managers should lead by example and be respectful and caring. don't bring your frustrations to work. TREAT PEOPLE HOW YOU WANT TO BE TREATED! You reap what you sew.

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PT BarnumTX
US
Oct 16, 2018 3:46 am EDT

Looks like I will be going to Jack-in-the-Box and Taco Casa

from now on. Whataburger doesn't offer Veterans a discount

like they do. They have a Police discount but no Veterans.

Makes the flags they have on their windows mean nothing.

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Sonja Jackson
US
Oct 21, 2018 6:14 am EDT

The Fried Chicken Sandwich and French Fries were not fresh, the chicken patty tasted like it had been cooked earlier and left under a heat lamp, the line was not moving very fast, the French Fries were not fresh and hot, but luke warm, the tomatoes on the sandwich were over ripe.

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Alexis22
US
Oct 21, 2018 8:00 am EDT

One reason that I hate whataburger is that EVERY time I get the Bacon Avocado Burger I say no onions and EVERY time they give me a ton of unions.

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Ashlyn Moore
US
Oct 21, 2018 12:56 pm EDT

We orderd 3 grilled chicken sandwiches in Wharton TX. As we began to eat them we realized that the chicken tasted funny and as we took a closer look we realized that it was completely undercooked in the sandwiches. Unfortunately we were not able to finish our meal and were left with a bad taste in our mouths.

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Ash44
US
Oct 22, 2018 2:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I brought my food home and in my 2nd bite there was an over a foot long black hair strand...It made me want to barf! Most of the strand was in my mouth and I had to pull it out I felt it from the roof of my mouth across my tounge and even on my teeth! Please do something about this!

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Tallgeese2
US
Oct 22, 2018 2:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ate at restaurant #592 and it was hotter inside than outside. Thermostat said 85, fan was on but not the A/C. I asked the man who brought me my food if the A/C was working or on and he didn't know nor did he check. I sweated and felt nauseated the whole time I ate my food.

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Caroline l
US
Oct 22, 2018 11:36 pm EDT

I ordered a chicken sandwich and when I got it, the inside was very pink. It hadn't been cooked all the way. I went back to show them and they said I'm sorry and didn't give me another one. I was very upset

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Agob
US
Oct 27, 2018 8:59 pm EDT

I have been waiting for over an hour for food and people that have gotten here after have gotten their food. I contacted the cashier's/servers a long while ago and have yet to be served. At this point it would've been faster to get food in the backed up drive through.

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Joel Leija
US
Nov 04, 2018 9:20 am EST

They need to feel it up with more fries its the reason why i bought the large fries

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Robert Jacobsen
US
Feb 11, 2019 10:02 am EST

requested the double meat burger with double cheese be made fresh and it was not even very hot. they even put the request on the receipt. please refund with coupons or whatever you can do. The burger should have been made the way we requested it.

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Michelle Loveable Harris
US
Mar 29, 2019 10:22 am EDT

This is the second time we purchase in the WHATACATCH DINNER and they mess it up for the second time. Man this is ridiculous and a Services wow very unprofessional this is the second time I've had this problem I'm posting pictures and the receipt.

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Michelle Loveable Harris
US
Apr 07, 2019 9:16 am EDT

Hello my Name is Michelle.
I purchase a WhatACatch dinner last night and the fish was 2 points from being burn and the fries were very cold. This is the second time that I ordered the off the menu. The first time the same and I took it back and so I stood there to watch my food being cooked, It was a black lady older manager who had an attitude.

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diane caron
US
Apr 21, 2019 4:31 pm EDT

Ordered brkfst pltr and pancakes w/ side of gravy and milk. Got home...opened the bag and no gravy also no napkins also no plastic ware and no BUTTER for my pancakes. Drove back for the gravy and napkins but didn't realize no butter til I opened the pancakes. Very frustrated!

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Nastyfood
US
May 11, 2019 11:06 am EDT

I went to whataburger on hey 6 and west park on 5-2-19 I had a #5 after 2 bites I felt nauseous I believe I got food poisoning I began to throwing up all night I don't recommend this nasty place to no one obviously the employee had dirty hands that handled my food gross feeling

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Hillerymo
US
May 27, 2019 10:10 am EDT

Only called to check on application at 11am & I was told to call back at 5pm whenever I did she immediately answered and told me I was going to die & place me on hold I hung up the phone called back a different manger answered to me call back in another 5 mins. I was treated unfairly

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McHempz
US
Jun 01, 2019 11:02 pm EDT

Jeffrey was apparently almost too stoned to take orders tonight. Mumbling and just taking forever then when I pay he just stares at the counter. I finally asked for my cups . He said... " oh ya"

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Mackenzie Neinast
US
Jun 02, 2019 3:50 pm EDT

Whataburger 940** employee Kimberly Herrera has not been the best to work with. She has made it a harder work place for me and for others.

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Trey Mixon
US
Jun 19, 2019 3:13 am EDT

theres cockroaches everywhere, trash all over the floor, young employees that dont do there job, major safety violations for customers and employees, raw chicken in dirty sink and fresh tomatoes covered by dirty dishes.

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