Wilhelm Automotive’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with their service.
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This shop is way too expensive and doesn't have good customer service
This shop is way too expensive and doesn't have good customer service. I brought my car in on Monday because the tire pressure sensor was on and the car was shaking at high speeds. The guy said he would check the tire balance. He called me back and said it wasn't the tires, the car was overheating, and they wanted to replace the water pump. He said it would cost almost $2,000 and they needed to keep it overnight. I said okay and waited all day on Tuesday, but they didn't call me back. I called them at 5:00 and he said there was rust they had to deal with and he didn't know when it would be done, so it would be there for the SECOND full day. I waited for another day, Wednesday, and finally received a phone call around 4:00 that now they don't have some gaskets they need. Now the car has been in their possession for THREE full days. He tells me they may be able to finish on the FOURTH day, by 9:30 a.m. This is not good. Due to their total lack of communication, I lost a camping reservation. This shop used to be good, but they have lost my business. Use a better mechanic and save yourself the trouble.
I paid over $600 for 1 brake pad set and 1 front disc rotor at Wilhelm Automotive in Cave Creek
I paid over $600 for 1 brake pad set and 1 front disc rotor at Wilhelm Automotive in Cave Creek. The guy at the front desk was rude and didn't know how much repairs would cost. I left my car there and was told it would be looked at the next day. The rude man called me at 9am and told me my car needed more repairs and it would be ready at ***. I had to call back and ask what that meant. The rude man charged me over $600 for my brakes and over $300 for less than 1 hour of work. They kept my car overnight because they ran out of something. Other repair shops were better and one even laughed at me. I am angry that they ripped me off as a visiting nurse who cares for people during COVID.
Wilhelm Automotive Complaints 3
Took my truck to Wilhelm Automotive on 06/12 for an oil change and tire rotation
Took my truck to Wilhelm Automotive on 06/12 for an oil change and tire rotation. The next day, I noticed that my tires were not rotated and my truck was not greased. The manager sent me an email with a bunch of excuses and no solution to why my tires were not rotated or greased. This place is not honest and I would not recommend it for repairs.
I got my new tires put on at Wilhelm Automotive in ***
I got my new tires put on at Wilhelm Automotive in ***. But when they did it, they messed up my wheels real bad. Scratches and stuff all over the place from taking the old tires off and putting the new ones on. My wheels are Procomp and they cost over $250 each. Wilhelm won't take responsibility even though they're the ones who did the work.
Dropped my VW Passat at Wilhelm Automotive on happy valley rd for oil change
Dropped my VW Passat at Wilhelm Automotive on happy valley rd for oil change. Got the car back and parked it in the driveway. Later, when we wanted to leave, we saw all the oil leaked out of the car and made a big mess on the driveway. Now, the car needs fixing and the driveway needs cleaning.
Is Wilhelm Automotive Legit?
Wilhelm Automotive earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Wilhelm Automotive. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Wilhelm Automotive's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Wilhelmautomotive.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wilhelmautomotive.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Wilhelmautomotive.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wilhelmautomotive.com may offer a niche product or service that is only of interest to a smaller audience.
- Wilhelm Automotive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Wilhelm Automotive that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
About Wilhelm Automotive
The company's website, wilhelmautomotive.com, is a comprehensive platform that provides clients with all the information they need about the services offered by Wilhelm Automotive. The website is user-friendly and easy to navigate, making it easy for clients to find the information they need.
One of the key features of the website is the online appointment scheduling system, which allows clients to schedule appointments at their convenience. This feature saves clients time and eliminates the need to wait in long queues to get their vehicles serviced.
Wilhelm Automotive offers a wide range of services, including oil changes, brake repairs, engine diagnostics, transmission repairs, and more. The company uses state-of-the-art equipment and technology to diagnose and repair vehicles, ensuring that clients get the best possible service.
The company also offers a comprehensive warranty on all its services, giving clients peace of mind knowing that their vehicles are in good hands. Additionally, Wilhelm Automotive offers financing options to clients who need assistance with paying for their services.
Overall, Wilhelm Automotive is a reliable and trustworthy auto repair and maintenance service provider that has been serving the Phoenix metropolitan area for over 90 years. The company's website, wilhelmautomotive.com, is a valuable resource for clients looking for top-notch auto repair and maintenance services.
Overview of Wilhelm Automotive complaint handling
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Wilhelm Automotive Contacts
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Wilhelm Automotive phone numbers+1 (480) 751-6402+1 (480) 751-6402Click up if you have successfully reached Wilhelm Automotive by calling +1 (480) 751-6402 phone number 0 0 users reported that they have successfully reached Wilhelm Automotive by calling +1 (480) 751-6402 phone number Click down if you have unsuccessfully reached Wilhelm Automotive by calling +1 (480) 751-6402 phone number 0 0 users reported that they have UNsuccessfully reached Wilhelm Automotive by calling +1 (480) 751-6402 phone number+1 (623) 551-7474+1 (623) 551-7474Click up if you have successfully reached Wilhelm Automotive by calling +1 (623) 551-7474 phone number 0 0 users reported that they have successfully reached Wilhelm Automotive by calling +1 (623) 551-7474 phone number Click down if you have unsuccessfully reached Wilhelm Automotive by calling +1 (623) 551-7474 phone number 0 0 users reported that they have UNsuccessfully reached Wilhelm Automotive by calling +1 (623) 551-7474 phone numberCustomer Service+1 (623) 979-4282+1 (623) 979-4282Click up if you have successfully reached Wilhelm Automotive by calling +1 (623) 979-4282 phone number 0 0 users reported that they have successfully reached Wilhelm Automotive by calling +1 (623) 979-4282 phone number Click down if you have unsuccessfully reached Wilhelm Automotive by calling +1 (623) 979-4282 phone number 0 0 users reported that they have UNsuccessfully reached Wilhelm Automotive by calling +1 (623) 979-4282 phone numberCertified Technician
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Wilhelm Automotive emailscseeley@wilhelmautomotive.com94%Confidence score: 94%Supportndiaz@wilhelmautomotive.com93%Confidence score: 93%Supportchris@wilhelmautomotive.com92%Confidence score: 92%Itmreynolds@wilhelmautomotive.com91%Confidence score: 91%dwimbley@wilhelmautomotive.com91%Confidence score: 91%alindell@wilhelmautomotive.com90%Confidence score: 90%jswift@wilhelmautomotive.com89%Confidence score: 89%ckruger@wilhelmautomotive.com89%Confidence score: 89%eflores@wilhelmautomotive.com88%Confidence score: 88%
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Wilhelm Automotive address1830 E Elliot Rd Ste 104, Tempe, Arizona, 85284-1799, United States
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Wilhelm Automotive social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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