Window Concepts’s earns a 1.0-star rating from 4 reviews, showing that the majority of homeowners are dissatisfied with new installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Got windows put in my whole house by Window Concepts
Got windows put in my whole house by Window Concepts. One of them started leaking this spring 2020. I called them up to come check it out, but they told me to send pics instead. They said it wasn't the window or the install, but blamed the siding, said there was no tyvec wrap, and even blamed me for leaving the window open. They said they'd call me back in a FEW WEEKS to come look at it in person. I lost faith in Window Concept Inc. and called another company.
I bought a new patio door from Window Concepts, Inc
I bought a new patio door from Window Concepts, Inc. and it took a long time to get it. I ordered it in August and was told it would come in January, but it didn't come until late February. They canceled the installation because of COVID, but it took three weeks to finally get it installed. The door is nice, but I won't use this company again because they didn't communicate with me about the delays.
Window Concepts Complaints 2
I found Window Concepts on Home Advisor and they called me back to set up an appointment for an estimate on siding
I found Window Concepts on Home Advisor and they called me back to set up an appointment for an estimate on siding. The appointment was set for Tuesday at 12 o'clock. The estimator came out and gave me a price that was way too high for my budget. He tried to push me to take the job, but I couldn't afford it. He got upset and complained that he drove all the way out to my house for nothing. It was a free estimate, but I'm sorry that his price was not within my budget. He acted very unprofessional.
TO WINDOW CONCEPTS
TO WINDOW CONCEPTS. AFTER THAT, BRIAN MURPHY CALLED ME AND SAID HE WOULD COME TO THE HOUSE. HE CAME AND LOOKED AT THE WINDOW AND AGREED TO REPLACE IT. THE NEW WINDOW WAS INSTALLED AND IT HAS BEEN WORKING FINE. I APPRECIATE THE FACT THAT THEY TOOK CARE OF THE PROBLEM, BUT IT TOOK A WHILE TO GET IT RESOLVED. OVERALL, I WOULD RECOMMEND WINDOW CONCEPTS FOR THEIR PRODUCTS AND INSTALLATION, BUT BE AWARE THAT IF YOU HAVE ANY ISSUES, IT MAY TAKE SOME TIME TO GET THEM RESOLVED.
Is Window Concepts Legit?
Window Concepts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for window-concepts.com can be seen as a positive aspect for Window Concepts as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Window Concepts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Window-concepts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Window-concepts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Window-concepts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The window-concepts.com may offer a niche product or service that is only of interest to a smaller audience.
- Window Concepts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Window Concepts
One of the things that set Window Concepts apart from other companies is its commitment to quality. The company uses only the best materials and employs skilled professionals to ensure that every window installation is done to perfection. Whether you need replacement windows, new construction windows, or custom windows, Window Concepts has the expertise and resources to deliver exceptional results.
Another key feature of Window Concepts is its dedication to customer satisfaction. The company understands that every customer has unique needs and preferences, and it strives to provide personalized solutions that meet those needs. From the initial consultation to the final installation, Window Concepts works closely with customers to ensure that they are happy with the results.
In addition to its exceptional products and services, Window Concepts also offers competitive pricing and flexible financing options. The company understands that window replacement can be a significant investment for homeowners, and it strives to make the process as affordable and stress-free as possible.
Overall, Window Concepts is a reliable and trustworthy company that offers top-notch window solutions to homeowners. With its commitment to quality, customer satisfaction, and affordability, the company is a top choice for anyone looking to upgrade their windows.
Overview of Window Concepts complaint handling
-
Window Concepts Contacts
-
Window Concepts phone numbers+1 (847) 621-2680+1 (847) 621-2680Click up if you have successfully reached Window Concepts by calling +1 (847) 621-2680 phone number 0 0 users reported that they have successfully reached Window Concepts by calling +1 (847) 621-2680 phone number Click down if you have unsuccessfully reached Window Concepts by calling +1 (847) 621-2680 phone number 0 0 users reported that they have UNsuccessfully reached Window Concepts by calling +1 (847) 621-2680 phone number
-
Window Concepts address33 W HIGGINS ROAD, SUITE 905, South Barrington, Illinois, 60010-9136, United States
-
Window Concepts social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Precision Door Service
24 reviews
Feldco
20 reviews
Wallside Windows
6 reviews
ATIS
2 reviews
Window World
223 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!