Wish
Reviews and Complaints

On the 1st april 2018, I had placed an order with wish.com for over r1000.00 only 4 products came through at the end of may 2018. I have not received the balance of my stuff, I have updated teh site when requested if I have received my items and still no response.

I would like to have a refund of the balance of my items placed as I cannot wait any more longer.

The site is cheap but horrible on delivery.

Kind regards
Denver

It is absolutely appalling to find sexually graphic content on your website. That is completely unnecessary when looking for a simple product. I have been a customer for years now and have spent hundreds on your site. As of today, I have deleted the app and will no longer be shopping at wish.
Sell what you want but graphic photos of how your product is used is disgusting and I don't need my kids looking at that while trying to find a product.

The ad clearly stated six pieces, picture of the product showed six pieces, and in the picture it also said six pieces. When ordered, it asks for quantity. The ad leads one to believe that they are ordering one set of six pieces since the ad specifically states six pieces. So when I ordered two, I was expecting two sets of six pieces. I received only two pieces but customer support says I received the right amount regardless of the fact that the ad states / shows in three places six pieces. This is fraudulent misrepresentation.

My Debit card was used by someone without my knowledge or authorization on June 11, 2018. I emailed the customer service department and asked for a call or an email to get this money back in my account.
No Response other than putting $45.00 dollars of the $109.00 that was taken out.

Once Again, It has happened again on June 23, 2018 in the amounts of $90.00 and one for $57.00 totaling $147.00 without my permission.
A Total Refund in the amount of $211.00 will be expected.

I have had to cancel my debit card which is hard since I live 200 miles from my bank.

My name is Lisa Laster and once again my phone number is [protected].
My email is [protected]@gmail.com
You can send my refund to :
Lisa Laster
553 E Bledsoe St
Gallatin, TN 37066

I will expect that I can get this refunded to me by mail as soon as possible since my card had to be flagged.

I returned Two jewelry products back to Wish. The returns department. They refused the package. I lost over $9.20 sending the packages. This is so frustrating for me. The returns department sent it right back to me. I feel you should reemburse my $9.20 back to me. I followed the instructions. Not a good returns policy you have.Sent to Atlanta. Now what? I am furious with Wish.

I ordered as many as 4 items on with that were ranged pretty low in prices. It never exceeded $9 including shipping costs. The problem is that it has been 8 MONTHS since I've purchased my first item that hasn't arrived along with others as well. Someone needs to shut down this website because they are stealing money and getting away with it. I'll be getting a lawyer soon.

I ordered something from Wish. Most of these things are from China and I knew that going in. I have ordered things from China before and know that it takes 1-2 months to receive it. After two months I realized I never got the item I paid for. I checked the tracking and it said it arrived in the USA but it never reached my address. Proof that I never received it. I messaged Wish to get an answer and all they keep telling me is that I was supposed to bring this to their attention within 30 days for a refund and now they are not going to do anything about it. Seriously?!?!? This was of no fault of my own. The Wish representative said I clearly did not receive the item yet they will do nothing to help me. They stole my money and I am furious.

I ordered a mobile Eliphone S7 5.5inch Helio it is stating that it was delivered over 2 weeks ago. I have not received it. Tracking number.: LZ 403086029CN. I have had no contact with your so called Customer service and have send several messages.

Also I ordered a P9 Clone phone Android it stated I would receive a free gift of a 64GB memory card . Not received with the phone also a protection cover neither received.

I also oderr a 14 inch Windows 10 lap top tracking number:L249540361SCN . Quesswhat I have not received this item either . All these items are stating they were delivered on the 5th and 7th of June .. This is rubbish . I have not received any of these items. Your service is terrible . I want to know where these items are .. I want this issue resolved please . As Soo as possible you have taken the money from my account and not delivered the goods. Could I please have some answers. My email is [protected]@outlook.com. Address : 17 Tuxford Court Bellamay Rd Estate. Mansfield . Nottinghamshire . U.K . NG28 4NU.

I ordered a LKT mini thermal printer and payed £135 for it and i never received wish keep telling me it will be here the 18th of june they said it has been delivered but ive been to post office and checked with them and they told me they havent got my order but they said they havent and now when i try to talk to them they keep blanking me and keep saying it will be here the 18th of june and today is the 25th of june and still nothing ive ordered other stuff from them after i ordered the thermal printer and they came but that hasnt and now wish dont want to talk to me or refund me

I have a product purchased from wish and the delivery is supposed to be made through you. The tracking number provided to me for the product is RC135767802MY. It seems like there is an issue with the tracking number as it shows the product belongs to someone else as the address mentioned on the package is different. Please check the problem and give the correct tracking number or get the address on the package changed.

I have been adding to my cart items based on the price and picture advertized. When added to the cart, the $15 advertised became $49 plus $10 shipping. The same with other items, including shoes, coats, etc.. This is false- advertising! I suggest someone contact me and let me know how I can get the price advertised and why are you, as a company advertise one price, then charge another.

I was charged shipping for each item. That means that I was overcharged for shipping. My shipping charge was $21 for 3 pairs of sandals. The sandals were $10 each. It should have been shipping charges for the entire order not individual items. So, I should be refunded some of my shipping charges. I can be reached [protected] Eastern Standard time. My email address is [protected]@ gmail.com I am expecting a response within 24 hours.

Many items I will add to the cart thinking the price advertised plus shipping is accurate. Once in the cart the shippibg cost is often one or more dollars above the quoted shipping price for the item. Going to the bbb, pretty sure the bait and switch is illegal. This company used to be good, now i think it must have new management because its gone downhill.

I am a loyal customer that has purchased dozens of items from you, but I have been unable to get help getting credits added to my account. I have received emails informing me of credits, but the have not been added to my account. No one disputes that I am owed credits, but I cannot get them added to my account to use them. I have deleted and reinstalled your app, to no avail. I have been patient at the request of your customer service. I am currently owed credits of $2.40, $1.00, $0.80, $1.10, $3.40, $1.70, $1.50, $0.10 and 10%. THIS IS MY 14TH COMMUNICATION REGARDING THIS MATTER. CAN YOU PLEASE RESOLVE THIS?
I have and order of several hundred dollars pending. PLEASE HELP.

Ive been waiting on 5 of 6 items they lost the 5.one of them should have been to me 3 wks before date.its been just sitting in my town but cant tell me where.i was ginally told today that ine of my items isnt being tracked anymore so someone else has it they said ita lost in transit.his is the worst shipping company ive ever delt with other ppl ik havent had this trouble.im not reordering ahit.half was gifts what the [censored] am i suppose to do now..wishbis a legit scam they fraud ppl saying they sent they thwir requests.

I've recently ordered an item - it says my item has been delivered however I havent received it
Every time i try to submit a refund request or contact support i'm in an endless loop with the Bot AI. How is wish able to tell my item has been delivered.

How does one go about applying for a refund when clearly the item hasnt been delivered. The AI on you bot needs improvement

Mmthey charged some money on my bank account that do not match with my orders! When I made a complain they said I have done it from another login (Facebook) but when I login with Facebook it shows no orders has been done. I have been around 2 months trying to deal with them, by email every day because the phone number they provide is just a record telling you to contact by email. Pure scam! Fraud! Do not buy from Wish. Disregard with clients. Steal money from you

I have claimed a smart watch on the daily giveaway 3 times now and every time it has said the item is out of stock. I always look at the product, read reviews, ect. the day before the giveaway. Right before the giveaway starts, like 8:59pm, I check again to make sure that the item I am going for is in stock. How is this item in stock at 8:59pm but a minute later, giveaway was at like 9:02pm today, when I claim the item it is out of stock?! I have won many other items from wish so I know it is legit but this is really starting to annoy me.

In april of 2018 I ordered a laptop and a tablet and it said I would receive it on may 31st of 2018 I never received either one of those items. I have called and I also sent 2 emails and I received an email back telling me to give it 2 weeks before the items will be sent sent. 2 weeks has passed and I still haven't received anything. My Name is Nora Wilcox and my address is 4270 excursion Rd. Dalzell, SC 29040.

Hi wish I have tryed lots of times to send you a copy of my bank statement showing that I got thing from you. On the 11/6/18 I ordered something for £24.00 & £27.00 & on the 12/6/18 I also ordered something for £12.70 . My name is Mr cannice Patrick Mulvaney. And my address is 9, petersham close, Richmond, surrey. TW107DZ and my phone number is [protected] and my email is [protected]@gmail.com . So can you please sort it out so that I can still shop on wish of my phone thank you very much