Wish
Reviews and Complaints

Hi, I am sorry to be a nuisance, I have been shopping on line with WISH. Com for over 2 years and I have been a very happy and satisfied customer, but recently for some reason, when I try to log into Wish I get a message saying wrong email address or password, I have tried on numerous occasions to change my password, following the instructions from your customer services and when I do all that happens is my screen starts flashing blue with the WISH logo in the centre of the screen, I am hoping that someone at your end who is far more tech savvy than me can help me because I would really like to start my Christmas shopping, many thanks in anticipation, Terry.

Wish has me locked out of my account as far as buying goes and I have missing money somebody please help. This is the second time in 2 weeks this has happened and they are asking me for a picture of my bank statement and I've never use anything but prepaid cards or load cash at the store. The first time they took a little over 2, 400 they did put it back and fixted my problems but about 3 days ago I'm having the same problem and I can't get wish support to help me at all . I've not received one email back nothing and all the things I did get to order was for my boys birthday and I have no way of knowing if we will get any of it or not.

I sent a payment through Paypal, for an Amazfit.bit watch. What I have received defies description. I received a GT08 item with instructions that were not clear, not defined as the Amazfit I requested.
There is no QR code on the instructions that I can see. The item received does not do anything as described.
Wish tell me they have my back. When I tried for support they said it would take at least two or more days to respond. They did nor respond

Order 5b13e30365910855f0dc2699 for (2) dresses placed june 3/2018.
My credit card was charged a total of $20.40 (1) army green dress $10.20 and
Same item number/2 dresses — 1 green/1 blue
Customer support was contacted june 30, 2018 asking for refund due to the quality of the dresses were not to my satisfaction. Sizes were not compatible with size I ordered, they were thin, and short like a top, not long enough for a dress.
A photo of both dresses was submitted with my request for refund. Customer support sent me a notification that a refund was issued for $10.20 on the green dress and delivery date for blue changed to received on june 30th.
Only 1 credit (green dress) given (the photo was of both dresses so I don't understand why they cannot see there are two dresses on the order to be refunded.
Need my refund on the blue dress order 5b13e30365910855f0dc2699 $10.20

Hi,
I ordered something that was supposed to arrive May 20th, 2018. I waited a bit to see if maybe it was just coming a bit late, and now it is July 4th, 2018 and it still has not come. Preferably I would like to have a refund because I paid for the item and didn't receive it.

The item was 30 pcs / lot slimming navel stick thin Sharpe magnetic patches weight loss fat.

ORDER NUMBER: 5acfaec8b66385c30e8aa930

I ordered on may 28, 2018 it said it would be here by June 27, 2018! Then on June 27, 2018 the app changed dates and said it would be here by July 4, 2018! I order this dress to wear as my wedding dress and my wedding date is coming up and still no dress! Not to mention your customer support is just about worthless! I want to talk to a person not a robot or via text message! I've paid for my product and can't understand why I haven't received it

I am trying to reset my password, but to no avail. Each time I click forgot password and type in my e-mail it responds by showing that a link has been sent to my e-mail. I received nothing yet. I looked in the spam section but there is nothing . I tried it about 10 times already and nothing.

My email address is marcel.[protected]@vodamail.co.za, i do not get any mails from WISH

Thank you for your support

I paid in good faith for my scratching post and it has not been delivered. Your records apparently show that it has been delivered to my address but it has not. It is not at my local post office or any of my neighbours. Now if had to pay money for the item and go above and beyond to receive it which is ridiculous. I require my cat scratching post asap. Pls respond
Kayleigh Hopkins
[protected]
51 fastnet way
Bn17 6pw

I'm so upset. Everyday you have the free items and shipping. Well mine said free. After I checked out I was charged for shipping and item. That is false advertising. I always get sold out today for the first time I got what I wanted. Boy did I pay for it too. This bothers me alot. I'm disabled and not using it as an excuse but I have purchased many things from wish. If not fixed I'm putting a complaint in

My grandson was playing on my phone and order some things off the app. That was my rent money. I need my money refunded to my card. The address to where the products are being shipped is also incorrect. Please contact me as soon as possible. I would like to speak with a supervisor. I just moved in my new apartment and this is unacceptable. Please make this right, so that I can continue being a loyal customer. Thank You.

Hello, on july 1, received part of my original order, a purse, it was completely smashed. The bag it was shipped in was ripped and the purse was exposed, the bottom of the purse was smashed. This is my first time ordering from wish, and seeing how little care was taken in securing my order, it may just be the last. On the label it gives a tracking # of ly 332 048 691 cn, description of content listed is (f-1-005) j11fs001004. The phone number listed on the label has been disconnected great!
I've tried to reach you by phone, but of course you direct me to your website, which is ridiculous, never can speak to representative. I would like to request a full refund.
Now i'm worried as to what condition the rest of my order will be like.
Thank you,
Dianna l. Bouvier-wehrle

I purchased a garden shed from WISH. WISH doesn't allow " a live person" to talk to. I only received 1 of 3 boxes of a garden shed.

WISH won't reply to many emails !

I need WISH to contact me and give me tracking numbers for TWO boxes that have not been received.

Thank you,

I called FedEx but they don't have tracking info except for the one box that I received.

I would like to put my shed together but am missing two boxes of shed parts.

I have been a fan of wish for a long time... There have been a few problems but they always made good on it... Until now... I ordered a octa core phone... I'd been better off if I had bought a minnie mouse phone... I paid with a pre paid non reloaded card that was given to me as a gift...
When I complained about the phone and explained to them the card was not an issued bank card... But they were adamant I call my bank... I can not get them to understand they can't refund to that gift card.. But they put the money "somewhere"... I have complained to the
Bbb and will continue to do so...
Scammers!

When I try to make a payment it always tells me to put in the card info, and I check it and it's all correct, but when I submit it it says there's a problem with my info and to go to www. Wish payment/ issue.com, and when I do I go to payment help it tells me to contact customer service. What can I do to be able to do my payment? Somebody please help me.

I order items were told it was being refunded due to problem with bank. How is there problem if you took full account from bank. It says I can buy item again why would I if you took money out of my account. It says it will be refunded on July 15. I'm scared to buy again and they take more money out. I want to know why money taken but then refunded without me doing it

I ordered an item and it is still being processed and won't let me cancel the order before it ships. Now have to wait up to 2 days for an answer back from customer service by then it will ship and I will have to pay extra fees and return shipping when it claims I can return it within 30 days. Sounds like a scam or false advertising. That's really bad business practice and I'm extremely unhappy with the app. Wish also claims that you get 50% off after 7 log in days but they just gave me a ten percent off coupon code. Not happy. I wanted two fog lights not one. It was advertised with pictures of two when I bought it and now only says I'm getting one. Who sells one fog light. This whole thing seems like a big scam on Americans.

I ordered for a cloth since 2nd of June and on the 20th of June my order wrote it was delivered to me while I don't receive anything, I tried my best to contact them but nothing please wish am tired of this kind of thing and this is the 2nd time of experiencing something like this I already promise myself that after this am going to delete your application in my phone.

I ordered a phone from the wish app over a month ago and I still have not received my package. The app told me that my package would be delivered on June 22nd and then changes to June 29th... the app has not updated my tracking information on the location of my package and I'm getting highly upset with wish because it shouldn't take over a month for a package to be delivered that's non-sense. I don't see why it's taking y'all so long to deliver my package. Like I said I have been waiting over a month and it shouldn't take that long if it's being flown from over seas and shipped from where it landed at in the United States of America. It's been over a month my package should have been here already. I have tried the contact support option in the app but it doesn't have the question I would like to ask. I have tried calling a representative but all I get is a automated person telling me to go to contact support which clearly doesn't help me finding out where my package is.

I ordered a pair of Bluetooth earbuds from Wish.com. What a mistake. The item pictured and described were two black Bluetooth headphones and a charger station. I expected for there to be a long wait, and it was. But when my delivery arrived all that was in the package was one dirty, smudged, strangely large black earbud and a 1" usb charge cord. I was not happy with this, and as per the refund instructions I took a picture of the trash they mailed me and waited for a response. A few days later I recieved a reply trying to convince me that I ordered only one earbud. This is utter nonsense. The item description says one pair and pictures two earbuds sitting in their charger. The company mailing this to me outright lied about their product and then tried to convince me that I made the mistake. I feel like they put their hand in my pocket, took my cash, and then replaced it with some crap they dug out of their couch cushions, then told me I wanted it.

Ordered May 2, 2018
5aedba190b2092d4caf39817is the order ID/was prepared on May 5
Paid by Capital One Master Card
Was suppose to have been sent May7 to me
Was reported to have reached border checkpoint before entering Canada
Never received it and was promised to be here by June 2nd at the latest
what happened and why have I not received it
Can you check