Wish
Reviews and Complaints

I have already won and received 8 items for the past 4 months I have been using the giveaway. But twice I have claimed an item and it has said that the item wasn't in stock. It says I claimed it but doesnt appear in my cart. I don't remember the first item but tonight, it was the GLEOF mermaid glitter palette. Why does it say this? Is there a way I can get it afterwards? The pictures are proof I did not order one.

So I bought an stand up air conditioner. But you guys gave me a freaking desk fan. I paid almost twenty dollars for it and I got a desk fan. But what bothered me the most is that it was broken when I got it. I bought something, and it wasn't even what I bought. The box was tore up. The fan didn't even work. And even after I fixed it, it still didn't work.

Shipped without bridge. Bridge is the piece u must have to make sound. Everything else is there. The bridge is a metal prong that stand under that ring a of the violin to create the proper tension to play song with the bow. Everything else is in the case except the bridge. This is unacceptable. I need the bridge expedited to me expeditiously. Please and thank you.

I have reason to believe someone is using your service to steal people's credit/debit card information and stealing their money.
Recently I had over $60 taken from my account by a company whose phone number is impossible to get through to.
I looked up their website(which only has the option to sign up and not sign in, this is a huge scam red flag) and found a "customer support" email so I emailed it with my complaint. This customer support service replied to me from a "do not reply" email address but I replied anyway. It repeatedly sent me the same automated response until it sent me the same email again, word for word except for two details...the sender of the email and the name of the company had changed to a product I have previously purchased only through wish. The product in question( a black bracelet charger for samsung phone) is a product I purchased several months ago so I looked in my purchase history for seller information but conveniently the product is missing from that history.
Any assistance with information regarding my purchase history for this item would greatly help the fraud investigation my account is now under by my Bank
My contact email is [protected]@yahoo.com

I ordered a pair of cargo pants n wen they arrived they were cheaply made n didn't fit I've been tryn to get a hold of customer service and hav received no response from Wish. I would like to get a refund for the pants I ordered. I've tried to call n e-mail Wish and get no response. Please try to get my refund. Any help you could offer would be appreciated. Thanks, Bill Erskine

On 3/23 there is a charge on my credit card to Wish in the amount 55.80 and on 4/25 for 61.20. I didn't make these charges as I haven't ordered anything. I need to talk to some ASAP to get this corrected.

Please call me Sandra Gantz. At [protected]

I have called the credit card company and they suggested I get in touch with you first before they do a fraud claim. Tried to call no. On statement but couldn't reach anyone

Thank You

I purchased what I believed to be an ez book, I was sent an tablet that did not work at all I complained and was told to use the address lable they emailed me, I to no avail contacted them several ti. Ea that the email had no attachment, I simply need an address to return the package this is been on going for several weeks, the phone number they provide is never answered it's a circle of unresponsive results. This is ridiculous once I return this none working item I will never buy from. This company again

I never recieved my items that I paid for. I've contacted them several times. Not help! I want my money back or the items! Asap! [protected]
I would like this resolved fast. This should be easy to resolve. If not, I will complain to the bbb and will never order from this website again. There has to be an easy way to get in touch with someone, not through email. I have problem with the items... It's nit receiving them and then an email saying that there is nothing they can do. Besides that, I work hard for my money. If I can't get the items I want... I want my money back asap... Thanks! Waiting on my call!

Latoya n hunfjord

Continously, I have requested a label from wish to send back a rubbish chair you gave me and again and again you continue to send me out the email without the return address on it. At this point, I have no idea where to send the stupid chair and i'll be out a lot of money if it isn't found. Your customer service is terrible and you only ever speak with robots.
It's so frustrating whenever you're having a real issue with the app or parts of it and a real human can't even reply, you need help with something specific. I know how to get to the help page! But it's no good, I hate this app. Useless and doesn't care about it's customers.

I have contacted wish through emails, order errors, and size differences, and no response...
I tried to call the wish 800 number, and it says it is unreachable.
I originally asked if wish could get me a 2xl, as China's XL is like our medium.
I did not know this when I ordered it.
And now it seems that wish's number, and support are not returning any emails, or answering their phone...
So far I have been very satisfied with the orders in the past, but now it seems they do not want to respond to anything...
Even their chat line does not let you chat, it asks you to put in the problem info, and when you do, you get bounced around until it says "did this solve the problem?" No.
Why does wish have a phone if you cannot talk to anyone, or they say it's unreachable!
Very disappointed...

I ordered a jumbo sheep squishy from wish but I received a completely wrong order. I got a small squishy which seems to be a pink dolphin. It is also extremely defected and has a huge tear. This is extremely wrong. I have attached photos and videos also. The wish.com representatives better give all my money back or exchange this and give me my correct order. I was going to recommend wish.com to all my friends looking for squishies bit sadly I wont. Extremely furious and disappointed.

I had a couple outfits that did not come by the date it was supposed to never was received but wish said after 30 days I can't get a refund but it never came so rules shouldn't still be the same if I bought something I would like to receive it or give me my money back this site ain't as legitimate as I thought just give me my refund for the ones I did not receive

I purchased what I thought was 2 hover boards for my kids cost me $ 50 aud, when they arrived they were not what I expected to receive instead I got 2 carry bags for the hover board, and was very disappointed, not hover boards as shown in the picture, would like to get a refund to my credit card please order id is 5ab49cdab45142768a4d0579 this was in March my credit card was charged 23th March from Louise brand email is [protected]@gmail.com
Waiting your reply thanks

I place many items on January 30/ 2018 and I never received eyeshadow makeup brush and again I place several items on March 15/2018 and I'm missing 9 items, it is showing delivered and I never received, I trying to get in touch with someone in costumer services or the app or mail nobody helps, so disappointed with this app they took all my money, I hate I trust them

This is Mr Vinay Gawde from Mumbai I have place an order from Wish online shopping for T shirt on April 6 th 2018, Order No is 5ac76da210ead 6ff825d63e. After that on mobile application delivery dispatch date continuously get changing from 15 th to to 26 th may and today it showing on 26 th may it already delivered on 21st May 2018. but I din recd my product on my address. I had already paid payment by credit card.

Hi Thea,
Great news!
An item from your order has shipped!
If you purchased several items, you will be notified separately when those items have shipped.
Order ID: 5acdc8591876bf274c282286
Shipping Address:
hannes klue
10 oudeboom street, eikenboom estate
kuilsrivier
western cape, cape town 7579
South Africa

22" (55cm) 100g Body wave mirc...
Store: HEBEI XIONGBANG IMP & EXP CO., LTD
Quantity: 1
Status: Shipped
Tracking #: RW075376135CN
Delivery Estimate:
May 17, 2018 - May 31, 2018
Track Package
Contact Support
Facebook Messenger
DOWNLOAD OUR APP

1 Sansome St., 40th Floor, San Francisco, CA 94104 - USA

This email was sent from a notification-only address that cannot accept incoming emails.
Please do not reply to this message. If you have any questions or concerns, please contact us at [protected]@wish.com

thea klue
Apr 16
to replyto+WgG7gH.

Please confirm all my order and where are they, I need them to be in south africa urgent, I don't trust this, I will report to authorities in us and china

Sent from my Windows 10 phone

From: Wish
Sent: 13 April 2018 13:34
To: Thea Klue
Subject: Your Wish order is on its way!

http://www.wish.com/email-beacon.png?utm_campaign=2018-04-09_SHIPMENT_CONFIRMATION&uuid=e52b63406b5f4d22973cd57a858d356e&cmpgnid=2018-04-09_SHIPMENT_CONFIRMATION&ee=dGhlYS5rbHVlLmtsdWVAZ21haWwuY29t&ml_test=10689c80418ae7e69c0fc68c13b87334bf2296409f31e33ba6010a7c0d752352&utm_source=SHIPMENT_CONFIRMATION&recvuid=5a01bb8075b24968e0f4afc4HiThea, An item from your order has shipped! If you purchased several items, you will be notified separately when those items have shipped.

http://main.cdn.wish.com/latest/img/email/remix/logos/wish.png?v=c771013

WOMEN

MEN

ACCESSORIES

HOME DECOR

GADGETS

Hi Thea,

Great news!

An item from your order has shipped!
If you purchased several items, you will be notified separately when those items have shipped.

Order ID: 5acdc8591876bf274c282286

Shipping Address:

hannes klue
10 oudeboom street, eikenboom estate
kuilsrivier
western cape, cape town 7579
South Africa

https://contestimg.wish.com/api/image/fetch?contest_id=587ca23ec86bf150e77c2f1d&w=175&h=175

22" (55cm) 100g Body wave mirc...

Store: HEBEI XIONGBANG IMP & EXP CO., LTD
Quantity: 1

Status: Shipped

Tracking #: RW075376135CN

Delivery Estimate:

May 17, 2018 - May 31, 2018

Track Package

Contact Support

Facebook Messenger

DOWNLOAD OUR APP

http://main.cdn.wish.com/latest/img/email/remix/components/right_arrow_2x.png?v=a0d0f13

http://main.cdn.wish.com/latest/img/mobile_download_page/banner_google_equal.png?v=62cb513

http://main.cdn.wish.com/latest/img/mobile_download_page/banner_apple_equal.png?v=61ed113

http://main.cdn.wish.com/latest/img/email/remix/messenger.png?v=8e86513http://main.cdn.wish.com/latest/img/email/remix/facebook.png?v=95b5313http://main.cdn.wish.com/latest/img/email/remix/twitter.png?v=d06ee13http://main.cdn.wish.com/latest/img/email/remix/instagram.png?v=a741613

1 Sansome St., 40th Floor, San Francisco, CA 94104 - USA

This email was sent from a notification-only addreess
Great news!
An item from your order has shipped!
If you purchased several items, you will be notified separately when those items have shipped.
Order ID: 5acdf6abcace305aed437b8d
Shipping Address:
hannes klue
10 oudeboom street, eikenboom estate
kuilsrivier
western cape, cape town 7579
South Africa

Mulheres casual sapatos de Lon...
Store: kinggang
Quantity: 1
Color: Light blue
Size: EU36-US5
Status: Shipped
Tracking #: RW075315238CN
Delivery Estimate:
Jun 6, 2018 - Jun 27, 2018
Track Package
Contact Support
Facebook Messenger

where is my order I cant trace it, does not show when it would be here

On may 11th I placed an order on wish my order was for two cell phones and a few other inexpensive items. I'm not sure why but fir some reason my wish account says i've never placed an order so I am not able to access my order status anymore. And my card was charged twice once fr 361. Oo but the page said there was an error processing my payment and to contact customer service if the problem continues. So I tried again to process my payment and place my order and my card was charged for 380. I had to wait 10days for a refund of 361.00 i'm thinking how was there an error with my payment when my first payment was successful and the money was pd out of my account and had to be refunded? So how come I end up being charged twenty dollars more the second time I processed the order? The order should have remained the same price. So why wasn't the 380$ refunded... And why did I have to pay the extra 18$per phone or expedited shipping for it to not arrive on the 18th like it said it would. And how come I can't access my order history anymore to see why it still hasn't arrived by today the 25th like it said it would be when I last seen the status update

I tried to make a return and followed the instructions on the sight, the sent me an email telling met to download the label but there Elsa's no label to download. When I contacted them about it on there customer support link, they just kept saying follow the instructions on the app or site, which won't send me the label. I tried doing the return process they have on the app multiple times, but it never worked.

I bought some items from wish and tge buy went through but days later they srnd me a notifacation saying they are refunding my funds but i called m6 bank an i have no funds returned to me am i being rober or is tgere a delay in funds i never requested this return at all they are people harrasing me i called the cia and tgey notified me they will presscharges on these people whove been stocking me what do i do if my money doesnt get returned

I ordered a dolphin. Bracelet and some make up an 2 rings an y'all have already took the money off my net spend card that ends in 0944. So if you people are going to start stealing from your customers I am not ordering nothing else Please either send me my stuff are give me a call [protected] are [protected] cell cause I am not very happy at all