Wish
Reviews and Complaints

I have made 2 orders on some underwear and I can't seem to find any emails about them coming, I have tried to google the email address and it won't come up. Everytime I sign into wish.com and look at my orders, it's telling me that I haven't made an order! The money has come out of my bank and it's worrying. I would like to give them a good reading but I can't when I haven't heard anything about my delivery and I haven't received anything.

My package said it was delivered on the 3rd of this month and I still haven't recieved it... They said they delivered it to a Parcel locker and that's not the address I put on my account... So either you guys can find my package or I want my money back... Guarantee you this I will make sure everyone will know how poor your delivery is .
Please delivery my stuff that I already paid for or I would take this up with a lawsuit some how.

This business should be shut down. I have written this business since 12-2-16.

& I'm still writing.All I wanted was to return all items I bought. The items are horrible.I can't get number to talk with someone. I just want them to
return my money to my credit card, & tell me where to return them to
All the packages had from hugging

No.1208 Base Road, Wish story
Ehouse Xuhui District Shanghai
China, 200237
Phone [protected]

When I made the order, I couldn't get any one to respond to me, I told them I was going to cancel my order, if I couldn't speak to someone.
They started sending packages 1 right after another.
I ask the lady Rose to just send me an address so I could
return the horrible items.
As of 1-6-17 I still don't have an answer.
I talked to my credit card company, they told me give them 1 more day,
then they will step in.
I pray No person is ever scammed like I was!

About a year ago I had ordered a few items, the money was taken out of my account, but the packages were not received. I had tried a few different ways to contact wish to have my money refunded throughout the year, but have received no word. Also it is very hard to get ahold of customer support. The hotline is just a directory to the app, when I wish to speak with someone directly. There was another hotline said to be contact support, but I was forwarded directly to voicemail and the mailbox is full. Terrible customer service!

I didn't even submit my order and you guys took 54 dollars out of my account all I want is my money back bc I'm a single mom with a part time job and you guys took my electric bill money. You guys need to contact me asap and refund my money asap or I'll be contacting my lawyer to contact you. I will take this to court.. S my number is [protected] contact me asap . Thank you

My husband ordered a women's jacket last month and the money was taking out of are account and we have not received any emails or anything about. I would like to know where my jacket is. The jacket was 22 dollars and I really want the jacket. My email is [protected]@yahoo.com. This is not the first think I have order and I have not gotten it. I really like the app but if I don't get the stuff that I buy I will not order from here again. Thank you for your time. Sincerely yours

I can't get into your website even though I have supplied you with all my correct information. wish cannot even find my email account. I'm trying to track undelivered package from a very long time ago and can't get into your website. The only way I got this far was from a previous email wish sent to me.
I need you to contact me; I NEED YOU TO FIX THIS!
FLORENCE CRISTELLI
564 UNITY PLACE
BUCKINGHAM, VA 23921
PHONE # [protected]
EMAIL: [protected]@gmail.com
WISH # 52ddc47cfb1ae40df5e9fdb4

please get back to me ASAP!

THANK YOU
Florence cristelli

I tried to make a purchase from wish.com only to find out that they engage in false advertising using the bait and hook technique.

They advertise an item for one price and when you select the item you want to buy. The price is raised by at least 100% regardless of the size, style or color of the item.

Then when you try to delete the item from the shopping cart, the system won't allow it. Regardless of how many times you press/click on the x.

I received a very cheap part, 15 peaces of nothing i can use. I ordered 15 cameras but never got it. They also disappeared from my wish account.
My money is gone did not get any camera. So never order by Wish please .
I live in the Netherlands
Lot of 404 pages

https://www.sitejabber.com/reviews/www.wish.com

https://www.wish.com/terms

Greeting Ivo

[protected]@gmail.com

I asked for a found and have not received It after not receiveing the items I just want my refund back back To my card or send cash I go as far a the BBB no way to get a hold of you your phone number don't work I can have my lawyer to a take you to court I'm not very happy with your company I had got an email Stacy you refounded me I have not received it I deserve my money back asap

Order fire tv a month ago did not receive it. now my whole page and account is gone I have no way of finding out what happened need help in retrieving my account and like to know where is my fire tv i have a lot of merchandise that i order have no idea how to find it, need your help thank you my name is Martin Rogers, address is 200 Arch Street Saint Paul Minnesota apartment 801

I signed up for wish.com and was offered a free pair of earrings for signing up. I paid one dollar for shipping. Next thing I know I have 62 dollars taken out of my account for shoes I didn't order. There's no way to get in touch with anyone to cancel orders or to get a refund. I was supposed to receive said shoes by January first. The website says to take a picture of the item for a refund and to send the item back. I have yet to receive these shoes, and still can't get my money back.

I ordered my 3 items. Then I get a message from you saying that my items were returned due to an error on my account? Well you took that money out of my account, and now there is no way of contacting you without giving you a picture of my credit card? I am not doing that. I am asking that you either fix the issue and send me the items that I paid for, or you refund my money ASAP. I will take this court. I don't care if it was only 35.00. If you are not going to send me my items I paid for, that is theft. I expect an email or phone call. You have my information on my account, there is no reason that you should need my credit card sent to you. Especially since it went through. Refund my money. I have read almost all of these complaints, and for that many and to still be a running business it blows my mind. You should work on bettering your business and start with a customer service phone number that actually works. Moral of this complaint is that you need to refund my money since you are not sending my items.

I ordered clothing and 2 pillow elephants for my grandkids that I was told told would be here by the 23 Rd of December and I received one set of clothing for one grandchild and one elephant pillow for one grandchild..I have tried calling but your number doesn't go thru.. If I don't receive the rest of my order by the 3rd of January I want a full refund on everything! I will contact a lawyer if I have to and you will pay more than what you want!

I order in dec 5. N said I will receive jan1. But it saying it has not yet been shipped. Like really. Its also saying it takes 27 business days. When i've already waited that long. So I wanna complain to whoever in charge. Bc if I dont receive it by sunday. I want my money back. N this will b the last time I order stuff on here.. And I will also report it to sue your company.

I ordered a transformer toy for my great grandson for Christmas, the order was placed Nov. 28. I had all the correct information on my order but your people somehow got my address wrong (anyhow that's what I was told) that the address I had provided was incorrect but if you check the order, the address was CORRECT. I was told that the money was refunded but so far it has NOT been credited to my acct.

This is the third or fourth complaint I have made so PLEASE do your part and refund my money...

Joyce Garcia

My name is Jonni Burton I have not yet heard back from a response I submitted in a item purchased through your website that was defective. I made the order in September and received it in October, and had made a complaint about of previously. I was reassured that the product would be replaced free of charge and not have to send defective one back and not cover shipping cost for new product. Please contact me by email or phone; [protected]@yahoo.com
Or
[protected]
thank you.

On 11/26/16 I placed an order for three items which were the above two and stainless blending shaker balls that go inside shaker. I did receive the shaker balls but have yet to receive the other two items. I was told I would receive by 12/21/16 but have yet to receive. If I do not receive within a week I would like my refund for those items. I will NEVER order from wish.com again. My order # 5839f21a517f6c4cdbead9a5. We I check tracking number my order is actually coming from China. Really upset that I have not received all my items.

Just... wow.

Order placed Dec. 20th. For a reason that no customer service rep was able to tell me--I was blocked due to suspicious activity, my order(s) cancelled and a refund promised, but has yet to come through. The 5-10 business days that I was told to wait, has already passed. I have spoken with my bank and no refund was issued according to their records! I requested a refund confirmation number from wish- nothing. Asked to speak with someone who could look up my account- nothing. Constantly getting a new sales rep responding to my e-mails and they are all telling general information that is very unhelpful.

What kind of company blocks buyers with NO notice, suspends their service & then won't issue a refund or let you speak with a supervisor/ management?

I can't believe that customer service of this level still exists.