Wish
Reviews and Complaints

I has a few things i put in my online shopping cart on September 30th. I do not get a check until the 1st of every month. As im holding my phone without being on the checkout page im looking at products, my phone suddenly says checkout complete or something to that. Im like noooo! Tried stopping and immediately contacted support for dispute and cancelled asked for full refund. I go on to explain that i wasn't asked to review order, submitt, continue to process nothing.Then i start getting messages about order being delivered. Ive been talking through email to support for weeks and getting the run around so bad to the extent of now receiving support messages in another language. I was charge $65.54 on the 30th made my bank account charge insufficient fund charge of $35. And a bill bounced charged me $12.50. I've received 2 items that was free just pay postage even though i told them and they supposed took care of the entire order. You wouldn't believe the support emails. I even screenshot the money from my account clearly saying wish.com and was told that it didn't look like a charge from their company. I am still demanding a full refund as well as resolution of the charges they caused my bank account to erupt. And i stop contact through the app. Because they deleted our conversation and it says error. But have all emails with the [censored] run around I've been getting for weeks. Please help or i will contact better business Bureau as well as anything and everything else including making a mission on social media, YouTube ( i have a very famous family member) it will be hell on them.

Ordered 9/5/2019
Description Refurbished AmazonBasics 9004-24B Foldable Metal Pet Exercise and Playpen 48inches

Store VIPOUTLET

Received September 9/2019 Box not damaged

I put up in Storage in the unopened box because I was not going to use Until October 30 th . I got down from storage and was going to do a trial run to see if I needed another one.

Found gate damaged panel not sure I can repair

Any Suggestions would be greatly appreciated.

Reimburse my money now. Call me at [protected] my name is Gary Fessenden. I do not have an account with you and you took $193.00 from my bank account on the 15th and I never even heard of you. Please contact me as soon as possible either by phone or email [protected]@gmail.com. I can't believe you did this and I want it resolved immediately. Please respond immediately.

I placed an order for wedding items& got an email that there was an error with my account and the amount would b refunded...i noticed last four digits of card # shown did not match any of mine, they weren't even close! I tried to update the info& reorder but they want a copy of my bank statement emailed to them to verify my account? Seems fishy to me especially since the bank number wasn't mine to begin with and trying to contact anyone thru customer service seems impossible! I have deleted my account with them& suggest anyone using wish.com use extreme caution before giving them any banking information!

Limited time sales on limited merchandise, first customer to complete a transaction on these items gets the sale price of 50-75 cents
Of course it took me a while to figure this out but commen sence tells you that when offered a choice of a refund, the average customer is going to opt for the Wish Cash. If you choose to have your card refunded, you lose your discount code and any other coupons. Also. They inform you that it will be a minimum of 2 weeks for the money to be refunded to your card
The Wish Cash is what draws people back to the site to make more purchases. I decided to see if the limited inventory was actually limited. So I clicked on the short sale and then purchased the same item again at full price. The full price purchase went through and was processed and the limited inventory priced item was rejected the following day. I hope someone checks into this because it is unethical as hell and should be illegal.

I had paced orders of many items, and after they had processed them in a timely many of their policy, and all items were paid for and check out with 24 minutes time of promotion was up, I have e-mail proof, as well my Omen is a gaming/Office computer system and it will record in video format just like watching tv, and everything with my server and network was recorded in video format, from the time I shop and place the items in cart to be paid for and when I even paid for them and check them out. All was video recorded, with 24 minutes left, I will send the full video and all the chats I have received from them as of this moment I am going to contact the Attorney General's Office and make sure He has a copy of the video and all information needed as I do state as( Fraud) as well (Scam).
Because and do to the fact all my orders were very on time and paid for, and to receive an email for them the next day saying my cloths, shoes, headphone set was no longer available, after was paid for on time way before on time of 24 minutes before promotion ended on time, so I was curious of what is going on, I did go back to the site and they wanted me to re-buy all at a higher price, bad news on hat part under united states law (If an item is priced incorrectly on the shelf, or scans at the wrong price at the till, retailers are under no obligation to honour it, under the Sale of Goods Act.)
it is illegal for manufacturers and online shopping centers to set different prices under united states law.
They must obey United states rules of sales, when any item and or items is bought and paid for, They must conclude it as point of transaction and sale the item as was listed and priced as was paid for, all items that were paid for under United states action law of point of sale paid for items Must be honored and set to the buying customer and or and shopping placement as pertaining to, companies, online shopping centers, (ECT.) as of it was paid for even in promotion, The seller is full responsible for replacement of all items and or there full price retail value to the buy customer. if refund is in act of the united states law, The seller must obey the full amount to be refunded at each and all items paid for, sellers responsibility, under refund act of law, Seller will refund full retail value (full price of market valued Items of all items value to replace all items, If seller refuses to replace all items at full value priced, they must repay the buying customer in full amount to replace all items at full valued price, and due to illegal actions from the seller, of price change to a higher amount, a lawsuit can be filed under the united states law under section code of good faith in sales, seller is to : A: send all items paid for by customer, even if the full valued amount is higher, or full amount valued to replace items and this as to be documented seller must send buyer a certified check to replace all items at true value price, and or seller to replace all items and send to buyer at the sellers cost.

Divya Dedhia

Oct 9, 17:40 PDT

Wish complains manager,

On 15/09/2019, I purchased Optimus prime transformer from Wish website .

I ordered a toy - Optimus prime transformer, and was promised the delivery by the 15 th October. Wish Order Number - 5d7d8b2b890240d5082fbd17
We received a message on the 8th October in the evening, that the product has been delivered .

However we never received anything . I never received a call to say that the product is at the reception and I should collect it .

I was never informed that the product is there. The website of Wish mentions .. delivered ... Proper investment AU 4008
This is not my address, my address is unit E53 41 Gotha street fortitude valley Brisbane 4006

There is no customer service number where I can call and contact to complain
The company has a bloody robotic customer service where it just picks up words that we type and give the set answers everyone .
They do not have many options about the problems you face.

Horrible way to dealing with customers and testing there patience.
I am so dis satisfied that I paid 55$ which is not a small amount at all.

I don't receive my order and now no one is answering my complain and the website says I should wait until 8 November..
Why the heck should I wait for another one month to get my product that I ordered or the money back which I paid for NOT RECEIVING THE ORDER I PLACED.

I would complain further and take this further .

I understand that under the Australian Consumer Law, when I buy products and services they come with automatic guarantees that they will work and do what I asked for.

Please see the chats and the complain I made on wish website .
MAIN POINTS-
1. PRODUCT NOT DELIVERED REFLECTING AS DELIVERED
2. MONEY TAKEN
3. NO ONE ANSWERING COMPLAINS
4. PROMISED A RESPONSE IN TWO DAYS BUT NO RESPONSE YET AND ITS SIX DAYS
5 . ONLY ROBOTIC RESPONSES

I want my order to be delivered and I would not wait . I should receive it by 15 th October the max date the website mentioned while I was ordering .

Else I would want to claim a full refund and an apology for all the inconveniences.

If I do not hear from you within 5 working days, I will lodge a formal complaint with Office of Fair Trading Queensland and/or report my issue to the ACCC.

You can contact me about this complaint via email at [protected]@yahoo.co.in during business hours.

Thank you for your assistance in this matter.

Regards
Divya Dedhia

I had a charge of $21.30, $53.20, and $28.80 that was placed on my credit card that I did not authorize. The charges was posted out on 10/12/19 at 05:23. The last 4-number of the credit card that was used is 6861. Exp 10/20. I need that orders that was made cancelled and the charges reimbursed to my card.

DWIGHT D. LONG
377 West Side Blvd Apt 152
Houma LA 70364

I placed an order and few days later I got a message that there is a refund for my order which I never requested. The message said that the refund will reflect in my account within 3-5 working day, its over 10 days I haven't receive any notification concerning the refund. And I want to consider again but am sceptical. Also, am seeing a message to send information about Mr previous order before I can access my account
.

Just like a lot of other complaints. Someone went in, changed my email, tried to purchase something probably so they could change the credit info and refunded a bunch of purchases. I still get the notifications on my phone but have no way to contact them. The response email keeps telling me to do everything in the app when I can't get in. Time to deal with getting a new credit card. How purchases are even allowed to be refunded to a different card then used on purchases is beyond me and the fact that the email I got saying my email address had been changed didn't have a button to block the action is amazing. I'm done. [censored] them. Hopefully nothing else happens to me.

I had ordered of a Fashion Leather Brand Quartz Watches Business wristwatch Birthday Gifts For Men Black & Brown, Qty 1 Shipping on aug 21 2019. Till now I m not get the products, it's unwanted for me. Please do need full to get my product as soon as possible.however I already paid the products cost online, when I booked it.
Please help out me to get my product from them.
That's all thanks for your attention.

Opened it up and got 100 free spins. 10 minutes passed before your site loaded the items available. Your business is clearly turning to [censored]. This has happened twice now and it's very annoying. Also after you've purchased and get a 5-50% off your next purchase it is never given as any number over 5%. Fix your problems as this is no different to a fraud perpetrated on your customers. Very underhand as a trader!

I put in an order for two limited quantity orders (they charge 50 cents for shipping, and if you don't make it in time, they refund it). One company did as they said. But some how, the other one managed to pull the offer after I had checked out. In checkout, I agreed to be charged $1.08. When I checked my account, I had been charged $50! When I contacted Wish about this, they said it wad correct, and because the company wasted no time shipping it out, there is nothing that can be done. So now I get to wait over a month for this thing to get here, and HOPE they will return it (and not charge an arm and leg for return shipping).

I received a notification on my phone that I have items at a store to pick up. The notification disappeared and I can't find it on my tablet. I dot know where the store is and I didn't order this stuff! Some that I briefly saw are duplicates of items sent to my mailbox store Can you please send me that store info? I'm really upset about this. Check my order history. I've never made large(money wise) purchases and never to a store. Please at least reply. I enjoyed WISH until this. My phone number is [protected], if you can call it would be helpful. Wish is not being cooperative.unauthorized charges.

I was trying to purchase gifts for a few people every item I ordered was supposed to be real and pure some pure gold some pure silver some even 1.5 carat diamonds I work hard for my money bled for my money and even had to wait almost two months to receive fake toys it should not be legal they should be sued they should be fined by the government I'm looking into it

on or about june 19 this year i submitted an order for those three items..money was taken off of my debit card and i had a delivery date of sept 26th..quite a long time..as the date approached i checked on the items as they seemed to be getting closer according to the graph display..sept 26th comes and no delivery. so i got on the app and apparently the delivery date had been pushed to oct 3rd..on that day i was informed that the merchant never filled my order..so i didnt recieve anything and was led to believe my package was close only to be totally let down..now im trying to get wish bucks that are owed to me and that hasnt happened either..please fix this issue and reimburse me my funds..thank you..

I ordered my package on August 29 and my package said it will be here on the 28 th of September and the date moved to the 5th of October and I still have not gotten both packages of room lights ! If I don't get my products soon I'm going to want a refund because they were a gift and now I'm not sure that they will ever get here for them ! Thanks for reviving this message

Last 3 months I couldn't used my account. So, in August my account wasn hucked, sombady order some watch and I charged my credit card. After that I wasn't able to log to into my account and forced to cancel my credit card.
I was writing mail to you costumer service couple day and finaly thay start to work on my problem on the and of August. Thay investigate about this transaction and back me my account and also refund money into my account.
I tried to order couple things and wish cancel my order asked me for my bank statment what I send couple time and stil after 3 month I have same issues. First, I am very disappointed about the fact that my prive information wasnt safe. You alowed that someone charge my credit card without my permission and also see some of my personal information as my mail, addres, phone number. Second I want you to back my account and my monay. This is really unprofessional.

CL19072101DMYQ received a watch with a broken face in the mail. took 2 weeks or more to get a broken item. I want a refund or replacement sent ASAP I understand things can happen in transit, so make good for this item please. I am a loyal customer so far, bought many things from your company, all satified until this transaction. I have spoken highly od this establishment and would like to continue to do so.

I had a similar problem with wish, I had ordered a product that was out of stock and was originally refunded the $50 I had paid for it, when the product came back in stock it was priced at $205 so naturally I decided not to purchase at such an increased price and left it in the saved list incase it came back on special I would purchase, however about a week later I noticed $248 missing from my account it was the price of the product plus delivery, I had not requested this product at this price and contacted wish to cancel it and refund me but they just refused and said I must have accidentally placed the order, knowing that I hadn't and thinking if it was a mistake I should still be refunded so I contacted them again but Recieved no response and so I contacted a third time, they have purposefully delayed contacting me and their final response is that it has been shipped and cannot be cancelled I have to wait 3 weeks until the product is due to arrive and then send it back, I was not satisfied with this response but had no other choice but to agree to this so I contacted again to ask how they wished to compensate me for the cost of posting the item back to them and which I was informed that I will not be refunded any delivery fees .. I'm very unsatisfied with this resolution and expect the item probably never was sent and I will be waiting a long time to get any of my money back if ever, I will never be shopping with wish again they are a bunch of
scammers