Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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I purchased on line a dress and a watch, order paid for but not delivered
I placed paid order with wish.com through pay pal on 9/26/2019 for a dress and a watch. I made several attemts to contact Wish, but no response. Items were to be shipped to the following address: 1515 Washington St, Lincoln, NE. 68502.I want these merchandise ship to me immediately of refund the full amount . Transaction ID:8w054611S70446709, payment of $18.37
Sep 26, 2019 15:12:05 PDT
Transaction ID: 8W054611S70446709
Hello Mousa Drammeh,
You sent a payment of $18.37 USD to WISH
It may take a few moments for this transaction to appear in your account.
Merchant
WISH
http://www.wish.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Mousa Drammeh
1515 washington street
Lincoln, NE 68502
United States
Shipping details
The seller hasn't provided any shipping details yet.
Description
Unit price
Qty
Amount
Purchase on Wish
$18.37 USD
1
$18.37 USD
Subtotal
$18.37 USD
Total
$18.37 USD
Payment
$18.37 USD
Charge will appear on your credit card statement as "PAYPAL *WISH"
Payment sent from [protected]@yahoo.com
Funding Sources Used (Total)
Visa x-5649
$18.37 USD
Invoice ID: 5d8d37b2695b184c02d4a263
Issues with this transaction?
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a returned item has not been refunded
I sent back TWO smart watches in one package. It was received by customer service. I was credited for one and not the other. I have been emailing them several times over the past week and a half. No one can help me and the app does not allow for an option that matches mine. I have proof that they received the package with both watches, but I was only refunded for one.
I would contact the better business bureau. That's always worked for me.
blocked account
I've had my account blocked for reasons unknown to me. They have bots with automated responses, not live people. I can't get this resolved. I've filed a complaint and reported them to the Better Business Bureau. Wish is owned by Contextlogic. I hope to find contact info for them. I now feel I have to go through my credit card statements to make sure I wasn't overcharged and verify that any refunds promised to me were processed. I trusted this company. Very disappointing.
guitar and tablets
Won on limited quantity deal. Then they took it away. Its happened on 4 items now. I won 3 tablets. And the guitar. Its changed from arriving to refunded. Really not happy about it. I will not be using wish again. Its just one big con. How can i win it. And then all of a sudden take it away. I noticed one of the tablets got changed from arriving. To refunded. So i screen shotted the others. So i have proof that these items should be mine.
I had the same on 3 products. out of the 528 I've tried to buy.
I did not receive my item
I have received email from wish that the item has been delivered. Nothing came to my address, i ordered jacket and ear wormers, they cost some 300kr so i want my product delivered, please. I want when i ordered something and i paid for it, to be delivered. Thats professionally. If i dont receive them, believe me i will make sure you to get the most negative feedback, because my money dont grow on tree.
pills
I have sen multiple adverts on Facebook and various other websites that are advertising medicinal pills. My sister has attempted suicide in the past by overdosing and I have concerns over her doing so again so I believe this is highly inappropriate to marketing to people. Especially to people my age when I know so many people who would love to buy such an item and end their life. If this is not pulled off the website I shall be contacting the police.
my order not processing
Dear Sir / Madam,
I am writing to you to raise an issue about: Online shopping
The issue that I have experienced was: sir i place order wish.com
Order #: 5d9764ba92aae4090143f08d
i order iphone 6s 128 gb product
and i already pay 13148 indian rupees
but my order does not ship and customer service not responding.
please help me sir.
i check order stetus but only show (UNDER REVIEW)
It occurred on: 4/10/2019
This meant that i many tries to contect customer service but i tried.
please check all detail and shipped my pakage please
I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.
Yours faithfully,
ANKIT B
Registered email address [protected]@gmail.com
Order number #: 5d9764ba92aae4090143f08d
116, 117 aavkar apartment . dahya park society . l.h.road surat
india
395006
Check all details my order not proceed.
Only show under review.
Order #: 5d9764ba92aae4090143f08d
Email - ankitb99092@gmail.com
Mo number - +91 [protected]
not able to speak to a live person
i have tried multiple times to try to reach a live person to ask about my account with a problem i am having why have an 800 number if you can not reach anyone for assistant
your emails do not answer any questions to fix the problem you took my money with no problem but i cant even speak to someone to address the problem and how to fix it.i guess i will see what happens if the results are not what they should be i guess i will pursue futher get it together wish and get live people to help customer with problems that cant be resolved by your e-mails
my orders
I have attempted to order and can't get anyone to call me to straighten my account out. This morning the support says they refunded my money. They have not. It is not in my bank. Wish had it. I want this order. Please call me [protected] so we can resolve this. Your "verify identity" does not work Kay hennen. I want the DS ordered at a minimum. I'm trying to buy merchandise and it's all a mess
tablet
I received a refund from you all in the wrong amount the text stated it would be in my account within 14 day. It was for the wrong amount I was charged $50.00 for a tablet but Wish put $1.00 back in my account. The item at hand is 5d75ee519ec6ccbef1ac0c91
11.6-inch tablet with 6G memory. I placed the order when it stated the preicewas .50 but once the order went through it charged me $50.00 the order was placed on Sept and my money was to be in my account by th 12th. Not $1.00 but $50.00. Please take care of this as soon as possible it took less than five minutes to get my money why is it taking so long to receive mine backe from Wish.
women's vintage square neck floral lace 2/3 sleeve casual swing dress and
S-5XL Women's Fashion Vintage High Waist Lolita Skirt Female Ladies 1/2 Sleeve Lace Up Festival Dress Sexy Oktoberfest Costume Bayerische Tracht Austrian Dirndl German Folk Outfit Ladies Dirndl Dress
Store: centper
Quantity: 1
Arriving by Oct 16, 2019
Tracking #: [protected]
Women's Vintage Square Neck Floral Lace 2/3 Sleeve Casual Swing Dress
Store: wangchun3
Quantity: 1
Delivered on Oct 4, 2019
Tracking #: [protected]
I was also lured with the offers of free Luxury Womens Ladies Faux Mink Cashmere Wedding Winter Long Fur Coat Shawl Cape, Store: Youran and Pure Color Easy Fit Bed Skirt Hotel Elastic Band Without Bed Surface Wrap Around Queen Dust Ruffle Valance Drop, Store: Kingdetector. I didn't get either.
What I received in the post is a far cry from what I saw on your website. I ordered both for a ball and thought that the bottom fabric was stiff but what I got was a very flimsy piece of material.
Please I want my money back.
Thank you.
trying to get in contact with wish to buy
I was buying from wish a while back well now that I have a different credit card and I'm trying to contact them for some reason they will not let me used my new credit card and wish wants me to First Take a picture of my credit card and my bank statements and submit that to them the ones that I've bought something with. How can I buy anything if I can't buy anything. That does not make any sense. They need to let me in and buy at least one object or item just to get my foot in the door to get started then it would work.
I've had to make a lot of complaints about wish.com the services, the description of merchandise and final quality of the product how they had made charges of nearly £15, 000 on my Barclaycard, when they hadn't sent me a bill for what I'd purchased. Nearly all the things I'm alleged to have purchased came without an invoice listing what I'd purchased and from, and when it came to returning things it became an even bigger headache, I wandered round Wimbledon and south London trying to send them back through their couriers Hermes and The Royal Mail, when I was run down a sweet shop owner / employee shouted at me that none of the packages had return had prepayment addresses or labels. I was also very concerned by them asking me to have my photograph taken with my bank statement and other personal information, considering I have good crediting rating and other banking details. I found a lot of the deals and products to be of corner store scams to other stuff that qualified scams of a much bigger order...and I have been forthcoming about them but there seem to be a lot of unauthorized transactions that have taken place in my name.
the Chinese medicine came through in amounts that had no quantification or told what they were, what they were for or how to use them the best dose for them to be effective I have products that were so not what I ordered, or packed so that they were not only the same product but the sizing all wrong.
I must be one of the last people on this earth who has never shopped on the internet, and after hearing other peoples stories about shopping on the internet with search engines like Amazon I thought I'd take the plunge with Wish and what a bad experience that turned out to be. i have to close now as my internet site is about to close but I have whole load of stuff needs to go back.
I did raise problems I was having with wish.com with barclaycard as the internet kept crashing
I was told the problems were with wish.com at their end and their internet at the point I didn't realise what was going on nor what was happening on my credit card.Im afraid the problems Ivehad comply with all the complaint others have experienced.
kind regards
Nanzee Soin
nanzee.soin@gmail.com
red gothic trench coat 5x
On October 3, 2019 My red Gothlic Trench coat was delivered to my apartment. The item was placed underneath my carbet door while I was at work. My neighbor called me and said some one stole it. She mentioned that it was a cable guy going in and out of the buildings. In the future if I'm not home can send a memo to the mail person; if the customer is not home either give my merchendise to my neighbor Eldrena at 17184 Bentler St Detroit, MI apt #101 or leave it at my local post office. Just have the mail person leave a not on my door stating that it's at the post office or my neighbor has it. My name is Enin P. Talley and my Address is 17184 Bentler St Detroit MI Apt #102. I have more items on there way, so please follow these instructions.
delivery/lack of information
Tried&tried to get information /tracking of a suit I ordered 30/08/19/ 2/09/19.i have written & tried to track the item. When I've tried to track I keep getting... 404, error page can not be reached... I had a delivery off you today (beer barrel). Which I only bought 1 week ago. I have had to go out today to buy another suit, I wanted it for a wedding tomorrow. So saying I'm upset is putting it mildly can you tell me why I have or having this problem. Please respond.
unauthorized charges
do not use this site. they will make unauthorized charges on your account. I have 6 charges on my card and I am pissed. there is no customer service agent. they have a customer support page that automatically generates a response to you and you cant type out the issue. on top of that it takes them 3 days to read about this issue. I didnt even have an account until charges were made and then I had to open an account to get to literally no one. stupid [censored] retail app. now I have to dispute this [censored] and its gonna take 5 to 6 weeks. absolutely [censored].
I have 19 remaining items that I have ordered and have not received.
I have 19 remaining items out there that I have not received yet. I tried look them up through my account with Wish but I forgort my username and I can't log into my account. I tried to change it but it would not let me. If I can get a phone number to talk with a live person this would be great. This is so I can see when my next items will be deleivered. Thank You for understanding.
Thank You,
Tera Strawhorn
E-mail address to reach me by [protected]@outlook.com
ordering
I emailed several days ago that the key pad that comes up does not provide a forward slash (/) so the month/year cannot be enter the way your site demands. I have reinstalled the app I've rebooted several times.I've order many thing's from Wish but this new format sucks. Can someone tell me what I'm supposed to do now. Now you tell unless this e mail is longer it won't get resolved. You are the people losing money. Maybe you should work on your people skills rather than telling people long there e mail should be
blocked refund submission
Wish.
I WISH your company goes bust.
I have refunded several of my items on wish
I go to refund another today as it's [censored]. Unsurprising. And It will not let me as I've been flagged. Come on!
I spent my hard earned money with you. If I get a item that's a peice of junk I need to get that money back.
You've stolen my money
I hate you wish sort this out and give me my right to refund items ASAP or I will take this further.
wish.com creates fraudulent orders
Shortly after payday, we learned our checking account had been completely cleaned out, due to not just our regular bill paying but a Wish.com charge for over $3000. We traced the purchase to my husband's Wish.com account, which he hasn't touched in months. Yes, one lesson is to not have debit card information online, but this does not excuse Wish.com running a fake order through the account. The expensive items were billed to us and the shipping address was ours. Neither of us had created the order. Extremely dishonest.
payment
I have been asked several times now to send a pic of my statement showing a purchase from yourselves. As I haven't purchased from you in a while this is impossible, however I have now sent 6 times a up to date bank statement to you and still had no reply I will not be sending anymore get this sorted as I know I'm not alone with this complaint. I am trying to purchase items and it won't let me until it is resolved having purchased most of family presents last year I like the wish site but if I can't get any joy I'm afraid I will not be shopping with wish any lo ger
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024 - View all Wish contacts
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