Menu
For Business Write a review File a complaint
Wix

Wix review: Google ads

D
Author of the review
8:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I use to love Wix because I thought the interface was very user friendly. I had built two sites in my time with Wix- however, this recent foray will be my last. I initially agreed to pay $300 for a month of Google ads for my site. For the first few days, it was great. I was getting a ton of traffic to my site, but after a week, Google cancelled my Ad and said it violated terms, even though I did not know how. After spending an entire day trying to figure out why Google was not approving my ad, I decided to just cancel it, believing that I will only pay the 48 dollars of the 300 allowance I bought.

Boy was I wrong. Not only did they try to charge me the full $300, but they also tried to charge me ANOTHER $300 for the next month, even though I couldn't even advertised. After trying to reach someone in customer service for over two hours, I finally get someone and she's obviously no help.

So I decided to do charge backs and get my money back. Never use a debit card online- there are bad companies out there that will try to take advantage of you and provide absolutely no help when you're trying to resolve an issue. Absolutely disgusting- never use Wix.

Desired outcome: Wix ended up cancelling my account because of chargebacks which I don't care about. I was going to cancel everything anyway.

View 0 more photos
0 comments
Add a comment
  1. Wix Contacts

  2. Wix phone numbers
    +1 (917) 837-0475
    +1 (917) 837-0475
    Click up if you have successfully reached Wix by calling +1 (917) 837-0475 phone number 0 0 users reported that they have successfully reached Wix by calling +1 (917) 837-0475 phone number Click down if you have unsuccessfully reached Wix by calling +1 (917) 837-0475 phone number 0 0 users reported that they have UNsuccessfully reached Wix by calling +1 (917) 837-0475 phone number
    Media Contact
    +1 (415) 329-4609
    +1 (415) 329-4609
    Click up if you have successfully reached Wix by calling +1 (415) 329-4609 phone number 0 0 users reported that they have successfully reached Wix by calling +1 (415) 329-4609 phone number Click down if you have unsuccessfully reached Wix by calling +1 (415) 329-4609 phone number 0 0 users reported that they have UNsuccessfully reached Wix by calling +1 (415) 329-4609 phone number
  3. Wix emails
  4. Wix address
    500 Terry A Francois Blvd Fl 6, San Francisco, California, 94158-2230, United States
  5. Wix social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Wix Category
Wix is ranked 5 among 158 companies in the Hosting and Web Design category