Woolworths South Africa review: Lizo and lwazi gushman swore at me, stopped other employees from assisting me

Lizo and the Store Manager Lwazi Gushman in a tight blue suit need customer service training as they have shamed the name of Woolworths canal walk yesterday. After querying a meat price with Fezile, Lizo came out the back, said he can't sell the sirloin steak to me, grabbed the steak product out of my hands and said to Fezile it needs to go on waste. He took the product, claimed it and told Fezile it is Lizo's and gave it to Fezile to take to the back. This upset me as I wanted to buy the product for that price and now Lizo was going to buy the product on a larger discount on their staff 'waste'. I took my Time to select the product that fit in my budget range. The fact that Lizo grabbed the product upset me as I could see he was eager to buy the product for himself on 'waste' as he called it. I told him that he is rude to grab it out of my hands and he swore at me and walked away. This made me very angry as I felt he was abusing his power. He walked around where I walked and told his colleagues to ignore me when I asked them for his name and to assist me to find the pudding section. The best part is when the store manager Lwazi Gushman came. He literally made me more furious. Lwazi Gushman introduced himself as the store manager, I said I am losing my [censored] because lizo has grabbed the product out of my hands and then he swore at me and is stopping the other employees from assisting me. Lwazis first words were "ma'am if you are going to swear at me I am going to walk away" I told him I said I am going to lose my [censored], I am not swearing at him, then Lizo stood behind Lwazi Gushman with a big smile on his face. The store manager was more interested in the word "[censored]" than in the actual incident. I tried to explain what happened but Lwazi Gushman was not interested to listen because Lwazi Gushman kept on saying "you are making a noise" over and over again. He did not once apologize, or say anything to calm the situation. Lwazi Gushman as the store manager of woolworths canal walk made it worse especially when he said he will need to get a statement from Lizo before he can see who was at fault. How would he be able to see who is at fault when he did not even get my side of the incident? A simple apology could have defused the situation. But Lwazi Gushman as the store manager was so offended by the word "[censored]" and not interested to even hear what happened. Lwazi Gushman refused to give Lizo's name. I had to go back to the store today to find out Lizo's name. Deeply disappointed in the way I was treated by the staff and the manager of Woolworths.