Menu
For Business Write a review File a complaint
WorldRemit

WorldRemit review: stole my money 11

E
Author of the review
10:15 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed up for the service and everything was going ok until I tried sending $134 USD to Mexico. The recipient never received the money and I have been charged. That is called stealing. I called their support number and after hours of waiting on the phone, I was told it has been cancelled, but I never got my money back.

Jul 09, 2015 7:06 am EDT
WorldRemit customer support contacts
Address

100 Hano Street, Suite #9, Boston, MA, 02134, US

File a complaint Write a review
Hey Eduardo,

Sorry to hear you've had problems with your transfer. One of the team will look into this and get back to you with an update very shortly.

Thanks,
Dan at WorldRemit
Jul 13, 2015 7:31 am EDT
WorldRemit customer support contacts
Address

100 Hano Street, Suite #9, Boston, MA, 02134, US

File a complaint Write a review
Thanks for speaking to us Eduardo. We're happy to confirm that this is sorted out for you now.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

11 comments
Add a comment
A
A
Anoop1
CA
Jul 13, 2016 10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I really need your help in a transaction I did through worldremit.

I sent 2100 cad to my parents from canada to india. but it's been more than 12 days the amount didn't get transferred.

I talked to worldremit customer care, but they say their system shows it got credited to the recipient bank account, while I checked with recipient branch, they say no such transaction happened.

Two days back, the worldremit customer service asked me to wait till they get any reply from their local partner/agent. however, no update so far.

Now, I received a mail from worldremit saying my recipient account number is incorrect thus they can't process it. while I checked the recipient account number so many times, and again cross chekced that it's correct.

Sir, my parents are really in dire need of this money as they need to pay their medical bills.

You are my last hope to convey my case to the concerned person.

My case details are :
=
Case number : [protected] [with worldremit]
Transaction number : [protected]

Please help me! hand-folded request to you!

M
M
Madi161616
IE
May 30, 2017 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company World remit is a global scam, I just sent money to Tanzania, no feedback, unable to chat on their website and nobody answering the phone, the law enforcement in UK really have to deal with this company for good.

M
M
Madi161616
IE
May 30, 2017 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

case number: [protected]

A
A
Anita Sundberg
US
Jul 19, 2017 5:50 am EDT

they are working with ISIS, they got all my ID and the revives ID and then said they cant send money and stole 11000php, do not use use

A
A
Anita Sundberg
US
Jul 19, 2017 6:31 am EDT

and now they delete what we say here

T
T
Topuser
US
Sep 15, 2017 6:59 am EDT

Worldremit is a total scam, use another company instead like xoom or remitly.

D
D
Darren771977
US
Jan 08, 2018 1:17 am EST

World remit is an online fraud and they stole money from your account them self and later they are gonna say they will refund your money back and they wouldn’t because they all have your card info; btw my sister send $850 to me and they hold the money because I can’t see the money in my account and my sister make a complain cuz she live in USA and later they refund the money in the next 7days and, then suddenly on the third day the world remit deducted the money back from her account without her permission and they did this because they all have my sister card info so immediately my sister call them the world remit told her to submit some files and she did and later they requested for another files, such as bank details, copy of her card e.t.c and my sister let them know this is online stuff that she can’t give them all her personal info so later she said they should cancel the transaction and send her money back to her account and till today they don’t refund the money back and I think the money is not there company money so they need to refund the owners money back if the receiver doesn’t receive the money

T
T
Thubeless macabare
PH
Oct 05, 2019 7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Its so suck and [censored] its been two days my money did not showing up to my account worldremit wallet how come its so sick and very disgusting three transaction has sent to me but no one comes its a scam i really do feel stress because of this

View 0 more photos
T
T
Tina000
US
Mar 06, 2020 12:19 am EST

Same thing happened got an email i money had been successful transfered into the receiver's mobile money account but it never did its been 2 days and the still waiting for their local agent to send proof up to now that the transaction was made .

S
S
Sara montoya velez
US
Sep 19, 2022 8:07 am EDT

I am disappointed and frustrated. I have attempted to send 120 aud to Colombia, it is not the first time that I use the app, but this time, the money was taken from my bank account but the transactions were not created. I never received the money in Colombia. I have tried to call, email, chat worldremit without success, because I don’t have a transaction number because it was never created. I need this to be taken seriously. Such a bad customer service. They are just putting barriers for customers and it is impossible to communicate with them.

B
B
Bona150
US
Sep 14, 2023 12:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sent money with world remit on 11th September 2023. And worldremit never delivered the money. They took the money and never refunded back. It's really sad how this company takes our money. There phone in Amsterdam is never attended too. No email. Nothing. Your money is gone and there's no where you can go to inform them. They don't have an office. Transaction number: [protected]

More WorldRemit reviews & complaints

WorldRemit - don't use their services 136
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
WorldRemit - unauthorized use of debit card 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
WorldRemit - fraud 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
WorldRemit - a london based scam 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. WorldRemit Contacts

  2. WorldRemit phone numbers
    +1 (888) 961-4869
    +1 (888) 961-4869
    Click up if you have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone number
    United States
    +1 (888) 772-7771
    +1 (888) 772-7771
    Click up if you have successfully reached WorldRemit by calling +1 (888) 772-7771 phone number 3 3 users reported that they have successfully reached WorldRemit by calling +1 (888) 772-7771 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (888) 772-7771 phone number 2 2 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (888) 772-7771 phone number
    20%
    Confidence score
    USA and Canada
    +61 261 452 161
    +61 261 452 161
    Click up if you have successfully reached WorldRemit by calling +61 261 452 161 phone number 56 56 users reported that they have successfully reached WorldRemit by calling +61 261 452 161 phone number Click down if you have unsuccessfully reached WorldRemit by calling +61 261 452 161 phone number 29 29 users reported that they have UNsuccessfully reached WorldRemit by calling +61 261 452 161 phone number
    32%
    Confidence score
    Australia
    +64 98 871 710
    +64 98 871 710
    Click up if you have successfully reached WorldRemit by calling +64 98 871 710 phone number 20 20 users reported that they have successfully reached WorldRemit by calling +64 98 871 710 phone number Click down if you have unsuccessfully reached WorldRemit by calling +64 98 871 710 phone number 16 16 users reported that they have UNsuccessfully reached WorldRemit by calling +64 98 871 710 phone number
    11%
    Confidence score
    New Zealand
    +32 25 884 464
    +32 25 884 464
    Click up if you have successfully reached WorldRemit by calling +32 25 884 464 phone number 25 25 users reported that they have successfully reached WorldRemit by calling +32 25 884 464 phone number Click down if you have unsuccessfully reached WorldRemit by calling +32 25 884 464 phone number 12 12 users reported that they have UNsuccessfully reached WorldRemit by calling +32 25 884 464 phone number
    35%
    Confidence score
    Belgium
    +45 78 792 981
    +45 78 792 981
    Click up if you have successfully reached WorldRemit by calling +45 78 792 981 phone number 19 19 users reported that they have successfully reached WorldRemit by calling +45 78 792 981 phone number Click down if you have unsuccessfully reached WorldRemit by calling +45 78 792 981 phone number 6 6 users reported that they have UNsuccessfully reached WorldRemit by calling +45 78 792 981 phone number
    52%
    Confidence score
    Denmark
    +33 272 242 117
    +33 272 242 117
    Click up if you have successfully reached WorldRemit by calling +33 272 242 117 phone number 21 21 users reported that they have successfully reached WorldRemit by calling +33 272 242 117 phone number Click down if you have unsuccessfully reached WorldRemit by calling +33 272 242 117 phone number 11 11 users reported that they have UNsuccessfully reached WorldRemit by calling +33 272 242 117 phone number
    31%
    Confidence score
    France
    +49 693 339 9415
    +49 693 339 9415
    Click up if you have successfully reached WorldRemit by calling +49 693 339 9415 phone number 26 26 users reported that they have successfully reached WorldRemit by calling +49 693 339 9415 phone number Click down if you have unsuccessfully reached WorldRemit by calling +49 693 339 9415 phone number 31 31 users reported that they have UNsuccessfully reached WorldRemit by calling +49 693 339 9415 phone number
    Germany
    +39 694 803 110
    +39 694 803 110
    Click up if you have successfully reached WorldRemit by calling +39 694 803 110 phone number 15 15 users reported that they have successfully reached WorldRemit by calling +39 694 803 110 phone number Click down if you have unsuccessfully reached WorldRemit by calling +39 694 803 110 phone number 7 7 users reported that they have UNsuccessfully reached WorldRemit by calling +39 694 803 110 phone number
    36%
    Confidence score
    Italy
    +47 21 999 485
    +47 21 999 485
    Click up if you have successfully reached WorldRemit by calling +47 21 999 485 phone number 10 10 users reported that they have successfully reached WorldRemit by calling +47 21 999 485 phone number Click down if you have unsuccessfully reached WorldRemit by calling +47 21 999 485 phone number 7 7 users reported that they have UNsuccessfully reached WorldRemit by calling +47 21 999 485 phone number
    18%
    Confidence score
    Norway
    +34 960 473 401
    +34 960 473 401
    Click up if you have successfully reached WorldRemit by calling +34 960 473 401 phone number 8 8 users reported that they have successfully reached WorldRemit by calling +34 960 473 401 phone number Click down if you have unsuccessfully reached WorldRemit by calling +34 960 473 401 phone number 5 5 users reported that they have UNsuccessfully reached WorldRemit by calling +34 960 473 401 phone number
    23%
    Confidence score
    Spain
    +46 410 880 200
    +46 410 880 200
    Click up if you have successfully reached WorldRemit by calling +46 410 880 200 phone number 30 30 users reported that they have successfully reached WorldRemit by calling +46 410 880 200 phone number Click down if you have unsuccessfully reached WorldRemit by calling +46 410 880 200 phone number 16 16 users reported that they have UNsuccessfully reached WorldRemit by calling +46 410 880 200 phone number
    30%
    Confidence score
    Sweden
    +41 435 086 414
    +41 435 086 414
    Click up if you have successfully reached WorldRemit by calling +41 435 086 414 phone number 4 4 users reported that they have successfully reached WorldRemit by calling +41 435 086 414 phone number Click down if you have unsuccessfully reached WorldRemit by calling +41 435 086 414 phone number 7 7 users reported that they have UNsuccessfully reached WorldRemit by calling +41 435 086 414 phone number
    Switzerland
    +81 345 888 160
    +81 345 888 160
    Click up if you have successfully reached WorldRemit by calling +81 345 888 160 phone number 18 18 users reported that they have successfully reached WorldRemit by calling +81 345 888 160 phone number Click down if you have unsuccessfully reached WorldRemit by calling +81 345 888 160 phone number 7 7 users reported that they have UNsuccessfully reached WorldRemit by calling +81 345 888 160 phone number
    44%
    Confidence score
    Japan
    +65 31 590 808
    +65 31 590 808
    Click up if you have successfully reached WorldRemit by calling +65 31 590 808 phone number 14 14 users reported that they have successfully reached WorldRemit by calling +65 31 590 808 phone number Click down if you have unsuccessfully reached WorldRemit by calling +65 31 590 808 phone number 10 10 users reported that they have UNsuccessfully reached WorldRemit by calling +65 31 590 808 phone number
    17%
    Confidence score
    Malaysia & Singapore
    +1 (303) 519-0217
    +1 (303) 519-0217
    Click up if you have successfully reached WorldRemit by calling +1 (303) 519-0217 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +1 (303) 519-0217 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (303) 519-0217 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (303) 519-0217 phone number
    +44 20 7148 6118
    +44 20 7148 6118
    Click up if you have successfully reached WorldRemit by calling +44 20 7148 6118 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +44 20 7148 6118 phone number Click down if you have unsuccessfully reached WorldRemit by calling +44 20 7148 6118 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +44 20 7148 6118 phone number
    Global Lead
    +1 (506) 500-1100
    +1 (506) 500-1100
    Click up if you have successfully reached WorldRemit by calling +1 (506) 500-1100 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +1 (506) 500-1100 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (506) 500-1100 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (506) 500-1100 phone number
    Pr Lead
    +1 (888) 961-4869
    +1 (888) 961-4869
    Click up if you have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone number
    United States
    +44 20 7148 5800
    +44 20 7148 5800
    Click up if you have successfully reached WorldRemit by calling +44 20 7148 5800 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +44 20 7148 5800 phone number Click down if you have unsuccessfully reached WorldRemit by calling +44 20 7148 5800 phone number 2 2 users reported that they have UNsuccessfully reached WorldRemit by calling +44 20 7148 5800 phone number
    United Kingdom & Rest of the World
    More phone numbers
  3. WorldRemit emails
  4. WorldRemit address
    100 Hano Street, Suite #9, Boston, Massachusetts, 02134, United States
  5. WorldRemit social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all WorldRemit contacts
WorldRemit Category
WorldRemit is ranked 4 among 13 companies in the Money Transfer Services category

Most discussed WorldRemit complaints

don't use their services
3
(opinions to this review)