Menu
For Business Write a review File a complaint
CB Retail and Online Shopping WSJ Wine WSJ Wine Club unauthorized shipment charged $200+ for
WSJ Wine

WSJ Wine review: WSJ Wine Club unauthorized shipment charged $200+ for

A
Author of the review
9:59 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This club is a scam with no way to contact the company and no way to remove unauthorized charges from your credit card. I was a member of WSJwine for two years and really loved the variety and quality of the wines I received. Then I noticed an unauthorized charge on my credit card from the company. I emailed to inquire; received no response. Emailed again; no response. Emailed again, all within one month using WSJs own inquiry form, and still no response. They then charged my credit card and sent me a case of wine I did not order and did not authorize. I tried to return the case but was unable to. WSJ would not credit me the charge back nor would they ever respond to any of my inquiries about why they sent the case without prior approval. They just charge over $200 for something not ordered and not pre-approved. You shouldn't have to opt-out of something that costs over $200. This club is a scam with no way to contact the company and no way to remove unauthorized charges from your credit card. I am so disappointed that I had to cancel this club that I originally enjoyed so much.

Desired outcome: I would like my $206.68 back that they charged me for the case of wine I did not order.

0 comments
Add a comment
  1. WSJ Wine Contacts

  2. WSJ Wine phone numbers
    +1 (203) 286-6131
    +1 (203) 286-6131
    Click up if you have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number Click down if you have unsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number
    +1 (877) 975-9463
    +1 (877) 975-9463
    Click up if you have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number Click down if you have unsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone number
    Customer Service
  3. WSJ Wine emails
  4. WSJ Wine address
    PO Box 2470, Largo, Florida, 33779, United States
  5. WSJ Wine social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all WSJ Wine contacts
WSJ Wine Category
WSJ Wine is ranked 48 among 309 companies in the Retail and Online Shopping category