Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
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Undelivered packages
I have 3 undelivered packages from Yanwen company in China.
One package states that it is unsuccessful delivery I don't know why, and two other packages are delivered to destination country for so long with no updates.
I need those packages urgently.
Here are the tracking numbers for my packages:
VR433103936YP
VR433104004YP
VR433416381YP
This for 20 days and it is too long.
Desired outcome: I need to receive my packages as soon as possible.
trucking UG124033743YP
I made Amazon liquidation pallet order(customer returns pallet online. Style whole/grate/value).It has to be very heavy stuff. I got in real small bag with cheap backpack, toy and wallet. It is terrible> I paid for pallet with a lot of stuff, including electronics. I paid $59.99 for what? I am very disapointed
Not deliver package
Shipment № VR430801160YP not deliver to INDIA till date, please check
Not received item
Item says it has arrived to country long time ago, but hasnt arrived to my post office at all, I have been waiting for along tine and still there is no sign of my orders, please provide proper tracking information as I dont know where my iten is now, not sure if it is even lost so please deliver it soon as I am going through a great loss at the moment
Tracking number s00000221956651
Desired outcome: Deliver it soon
Package was never delivered
Wicker furniture from Sportedwing. One 2 seater, 2 chairs and 2 tables. Cost 78.97. Never received and said it was delivered but never was. I had tracking the entire time but I guess it was fake. Contacted everyone involved but no mystery solved. They just kept saying it was delivered but it wasn't . How is this able to happen? Tracking number is UG112231185YP
Desired outcome: Return my money
Parcel not delivered
Parcel tracking number is VR418566066YP the order date is 07/05/2021. Parcel will reached SINGAPORE on 18/05/2021. The parcel tracking number will changed to RP813179004SG. I will complain about this in my post office. The complaint number is [protected]. Do the needful action for compensation as soon as possible.
Email ID is:- [protected]@gmail.com
Tracking # UG044143643YP
Hi booked my order 2 June 2021 and still not received it's very poor service as pr your company will deliver with in 15 days. It's near to finish 3 month and no news I already advance pay how can I file my complaint...
Desired outcome: .
Retractable garden hose reel
I bought a product from china. It was shipped through yanwen. The supplier said the products are in my country but I haven't received it. It's been more than a month. It wasn't even trackable from ly side. The supplier was the one wlways tracking for me. The tracking number is this vr424413413yp. Waiting for response, thank you.
Package not received complaint
Since my package stated it has landed in South Africa 13 june but still havent received nothing even today which is 24 july my parcel number is UG022307610YP please help.
This is so unprofessional yanwen is an express compony they shouldn't take over 50 days to deliver let alone their toll customer service number it rings and rings nobody answers.
Desired outcome: I want my package!!!please
Delivery from Pop-injays #4183
My parcel arrived in Melbourne 1st July and has been sitting there ever since. Please advise of arrival time. UD492167190YP. So if I go to lodge this complaint it tells me that I have not used.enough letters from the 350 ch. I'd I have a short enquiry it can take longer to get answered. How long does it take to get a parcel released? an answer!
Desired outcome: Delivery of my product
Yanwen delivery
Tracking number ug018941185yp this state that it has been forwarded to royal mail tracking number 0b0513025000d09782126 on Wednesday 2nd June 2021.
I have been in contact with royal mail and they have not received it can you tell me where the package is and when royal mail will receive it as it has been well over a month now since it was supposedly sent to royal mail?
Desired outcome: For me to receive the package.
Package marked as delivered but never got delivered
I ordered some makeup from a reliable store and they sent my package; it cleared the initial process of entry to my country, and the next day it was marked as delivered. I tried emailing the seller and Yanwen about it; I even tried calling.
Never got an answer from Yanwen and the seller is refusing to refund me since the package was marked as "delivered" the product was close to $100 and I will like to get a refund from my product since I have lost hope of getting my package.
Desired outcome: Refund
this is the tracking number btw! QYNMX2104016185YQ
Parcel
Hi,
My parcel with tracking number S00000212451381 has been wrongly shipped to Istanbul, Turkey instead of Rawalpindi, Pakistan.
It is in Istanbul since last 10 days and not moving as per tracking data.
Please forward that package to it's correct destination which is Pakistan.
Looking forward for your help
Desired outcome: Please forward that package to Pakistan.
Foldable Lazy Sofa Chair Rest Nap × 1
ORDER #EN10228
Tracking Number: S00000205453208
Destination: Lagos Nigeria
Arrival Date: [protected] : 06.15
Yet to be delivered to consigned & no forwarding correspondence to the effect .Please kindly oblige the address & contact of where to receive my package in Lagos Nigeria, since it has arrived its destination on 2021-05-15 according to the tracking.
Desired outcome: To be informed of address and contact of where to receive my package.
Package still not delivered after over 30 days
I ordered a cat exercise wheel from FastCatWheel.com on the 16th April. I have had a small conversation with the seller and they haven't replied to me since the 5th May. I have tried over and over to see updates about my package but it has been stuck in the same place since April 26th. It is now May 28th. The seller won't reply to me anymore and I have tried searching ways to contact someone to give me an update
S00000206086875
Desired outcome: Package delivered
Roses glasses from etherealf.com
My order was supposed to be sent to Farmingdale NY 11735 but it was sent to Memphis TN 38113 says was delivered to or by mailbox on May 6. 2021.
My order number with Etheralf.com is TACXIR83629. My tracking number with Yanwen is UF827121738YP. Then tracking number was [protected].
Desired outcome: please send to address in Farmingdale NY 11735 wher it was supposed to go or refund please
VR416321998YP
Dear Sir/Madam,
Please provide delivery stations contact number.
wrong sizes pair of shoes
I want to return the pair of shores because the size of the shores were wrong (about two numbers too large).
Please, send to me the address where I can send the shores back to the sender.
Desired outcome: Send the address for returning to this e-mail: sirpa.[protected]@dnainternet.net
Never received my gaming chair
My package was delivered to the US carrier facility but haven't had any updates in almost 3 weeks?.. seeing the reviews I'm doubting I'll receive it. I bought a gaming chair and have been patiently waiting. Tracking is UD424390757YP any help will be appreciated. I'm doubtful I'll get it. I honestly feel like people are stealing packages and reselling them for profit
How ironic, our tracking number is also UD424390757YP, ordered on march 22nd.. atleast we didnt spend alot. so its not a huge loss.
Product shipped, tracking number said not found
I ordered 3 shirts off Amazon, it says the item shipped April 5th with YANWEN. The Tracking number provided was not found. Information provided is as follows: Shipped with YANWEN,
Tracking ID: UF854024656YP.
Can you tell me what happened to, or where my package is? I didn't know that it was YANWEN shipping, or I probably wouldn't have ordered. It's not the first time it's happened when shipping is from YANWEN. I guess I should pay more attention, but they don't always provide shipping information until after you order.
Thank you for your time.
Gina Mitchell
Desired outcome: My package to arrive with my items.
I ordered a gaming chair, tracking number worked great until it was “delivered to carrier facility” then tracking wasn’t found with any carrier. And no updates since
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Overview of Yanwen complaint handling
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Yanwen Contacts
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Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
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Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
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Yanwen social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 23, 2024
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