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3.7 3 Complaints
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Zabiva Complaints 3

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8:01 pm EST

Zabiva never received my product

Zabiva is a fraud company I placed a order with the on December 27, 2019 and it is now January 19th 2020 and no product nor refund all I've been getting is a complete run around when I call their phone number. I warn anyone before ordering with this company please do your research you have been warned they will take your money and you will get nothing but a run around I wish this company nothing but bad luck because they deserve it !

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1:34 pm EDT
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Zabiva Estee lauder eyeliner refill

On 9/17/16, I placed an order on-line with Zabiva.com for one Estee Lauder Eyeliner refill in the color of charcoal. The amount was $74.26. When I received my credit card statement, I noticed that I was charged for three eyeliners, all at a price of $74.26 each. Now I cannot reach them by the telephone number that is listed on the credit card statement [protected]). I would like restitution for the two eyeliners that they billed me for, but I can't reach them.

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1:55 am EDT
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Zabiva I will not order from them again!

Ordered several items from this website Zabiva and when I received my order I found out that one item was missing.
Contacted Zabiva customer care and their rep was extremely rude. They claimed that I received everything I paid for and that there was no way I was telling the truth. Very poor customer service. They did not give me a chance to explain and refused to help. Never received the missing item. I will not order from them again!

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sweet spirit
US
Aug 19, 2023 10:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order no 508941

My order is still pending no response or order confirmation

My order includes 2 Revlon Ultra Hd Lip Mousse Hyper Matte, Longwearing Creamy Liquid Lipstick In Plum /Berry, Spice (825), 0.2 Oz

P
P
prquince@yahoo.com
US
Jan 19, 2020 7:58 pm EST

Zabiva is a fraud company I placed a order with the on December 27, 2019 and it is now January 19th 2020 and no product nor refund all I've been getting is a complete run around when I call their phone number. I warn anyone before ordering with this company please do your research you have been warned they will take your money and you will get nothing but a run around I wish this company nothing but bad luck because they deserve it !

Is Zabiva Legit?

Zabiva earns a trustworthiness rating of 12%

Not worth the risk. Protect yourself and your money by staying away from Zabiva.

Our conclusion: ComplaintsBoard's detailed research into Zabiva's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with Zabiva to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

DNS Filter has identified the zabiva.com associated with Zabiva as malicious within the last 30 days. This indicates that the website may have been compromised or involved in distributing harmful content, such as phishing attacks, malware, or other online threats.

The website belonging to Zabiva has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Be aware: Zabiva offers high-end brands at discounts. Some customers questioned product authenticity. We advise thorough research before purchase.

We conducted a search on social media and found several negative reviews related to Zabiva. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Zabiva. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Zabiva.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

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Overview of Zabiva complaint handling

Zabiva reviews first appeared on Complaints Board on Oct 26, 2016. The latest review never received my product was posted on Jan 19, 2020. The latest complaint Estee lauder eyeliner refill was resolved on Oct 31, 2016. Zabiva has an average consumer rating of 4 stars from 3 reviews. Zabiva has resolved 2 complaints.
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  1. Zabiva Contacts

  2. Zabiva phone numbers
    +1 (281) 738-1101
    +1 (281) 738-1101
    Click up if you have successfully reached Zabiva by calling +1 (281) 738-1101 phone number 0 0 users reported that they have successfully reached Zabiva by calling +1 (281) 738-1101 phone number Click down if you have unsuccessfully reached Zabiva by calling +1 (281) 738-1101 phone number 0 0 users reported that they have UNsuccessfully reached Zabiva by calling +1 (281) 738-1101 phone number
  3. Zabiva emails
  4. Zabiva address
    25547 Canyon Crossing Dr., Richmond, Texas, 77406-7278, United States
  5. Zabiva social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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