Menu
For Business Write a review File a complaint
CB Residential Rentals ZRS Management No communication from office, removed from lease, won't send renewal request, possible federal violation with fair housing laws.
ZRS Management

ZRS Management review: No communication from office, removed from lease, won't send renewal request, possible federal violation with fair housing laws.

L
Author of the review
12:20 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My sister and I have lived at 1020 at Winter Springs for 6 years. We started off in different apartments, but eventually decided to move in and share a 2/2.

1) the office staff of Jocelyn and Sierra have greatly failed on all levels of communication. We have requested our lease renewal but all requests are being ignored. They have also mysteriously removed me from the lease with no explanation.

2) my sister and I are 61 and 59 years old. Technically considered senior citizens. We have many health ailments with no energy to move. I believe the office is targeting the elderly.

3) a disabled senior resident that has lived here longer than us, wheelchair bound, goes to the office daily to generally "complain," and has been told by Sierra that "when she sees him coming, she is going to lock the door.". Residents are entitled to voice their opinions and concerns, but Jocelyn and Sierra don't want to hear it. Instead, they threaten to break your lease instead if you don't shut up!

4) this property has become smoke free as of 10/1/23 as told by 2 office staff members, Joshua and Sierra, yet when I complain that my adjoining neighbor is still smoking, triggering daily migraines, Jocelyn is now saying its in " transition," and to break my lease if we're not happy.

There are so many other items, but these are the main concerns of retaliation against the elderly and those that dare to complain.

Please help. We just want to live in peace and if the cannot provide that, then pay to move us and the new security deposits.

Copies of all communications available on request.

Thank you!

0 comments
Add a comment

More ZRS Management reviews & complaints

ZRS Management - This complaint is in regards to a property managed by ZRS in Houston, TX
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ZRS Management - My complaint is regarding both billing and customer service issues with Signature at Sugarloaf Property
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ZRS Management - Sewer backing up through my master bedroom shower
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ZRS Management - I applied for an apartment, I wasn't approved and I asked to refund my administration fee
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ZRS Management - We caught COVID and couldn't go down to the leasing office to get a sticker for our new vehicle and it was towed away
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ZRS Management - We renewed our lease on 2/11/2022
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. ZRS Management Contacts

  2. ZRS Management phone numbers
    +1 (407) 644-6300
    +1 (407) 644-6300
    Click up if you have successfully reached ZRS Management by calling +1 (407) 644-6300 phone number 0 0 users reported that they have successfully reached ZRS Management by calling +1 (407) 644-6300 phone number Click down if you have unsuccessfully reached ZRS Management by calling +1 (407) 644-6300 phone number 0 0 users reported that they have UNsuccessfully reached ZRS Management by calling +1 (407) 644-6300 phone number
    +1 (407) 363-9377
    +1 (407) 363-9377
    Click up if you have successfully reached ZRS Management by calling +1 (407) 363-9377 phone number 0 0 users reported that they have successfully reached ZRS Management by calling +1 (407) 363-9377 phone number Click down if you have unsuccessfully reached ZRS Management by calling +1 (407) 363-9377 phone number 0 0 users reported that they have UNsuccessfully reached ZRS Management by calling +1 (407) 363-9377 phone number
  3. ZRS Management address
    2001 Summit Park Dr Ste 300, Orlando, Florida, 32810-5907, United States
  4. ZRS Management social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  6. View all ZRS Management contacts
ZRS Management Category
ZRS Management is ranked 172 among 374 companies in the Residential Rentals category